: customer reviews

Overall rating

164 verified reviews

Rating details

  • Accessories

    3.6/5

  • Overall performance

    4/5

  • Battery

    4/5

  • Lens & Camera

    3.9/5

  • Appearance

    4.1/5

  • Packaging

    4.2/5

  • Shipping

    4.3/5

Reviews

  • Jitesh L.

    Verified

    Reviewed 09/10/2025, United Kingdom.

    It was my first time to place the order and was not sure about how the product will be, but on receiving the laptop the condition does not feel like refurbished but instead feel like you have bought brand new laptop Very satisfied with the product and delivery service and will recommend people to buy from back market

    Condition

    Excellent

    Purchased

    06/09/2025

  • Cuong T.

    Verified

    Reviewed 12/10/2025, United Kingdom.

    The condition was pretty much mint, with no damage. It works perfectly so far and it's quick. The packaging was fine and it arrived on time, as promised. Two purchases from BackMarket have worked out well; previous was a Pixel 8 in excellent condition.

    Condition

    Excellent

    Purchased

    26/09/2025

  • Tafara C.

    Verified

    Reviewed 12/08/2025, United Kingdom.

    Received a day earlier than expected which was good. The laptop itself is true to description, it looks in excellent condition and so far everything seems to be working fine. Very happy with my purchase

    Condition

    Excellent

    Purchased

    10/08/2025

  • Mark B.

    Verified

    Reviewed 13/07/2025, United Kingdom.

    It's a great little machine. Very capable for the price and, more importantly, the size. I have two. One is for usual desktop activities. The CPU, ample memory and plenty of disk space work well. Windows 11 works without any issues. Office 365 and OneDrive are all installed and synced. Just be aware that there are no HDMI ports, just a pair of Display Ports. Cheap adapters fix that, no problem. Be careful with cheap HDMI cables if used with an adapter. I had issues with display glitches. A new cable fixed it. Running well at 2 X 4K. It can even run Minecraft with a few adjustments. The other machine I use as a web server. I ditched MS Windows 11 in favour of Ubuntu server. Nginx, MySQL, WordPress, Magento, etc... Works well for my low-load applications.

    Condition

    Excellent

    Purchased

    29/06/2025

  • Help99233 R.

    Verified

    Reviewed 19/10/2025, United Kingdom.

    Best laptop I ever got

    Condition

    Fair

    Purchased

    02/10/2025

  • Mckenzie M.

    Verified

    Reviewed 12/08/2025, United Kingdom.

    The delivery speed was a day early which is great! I was thinking it would be late as the delivery only got to DPD yesterday but all was good. This laptop is great upon first opening, and the good condition its labeled is really good there's literally a single scratch. very impressed, let's see how long I get!

    Condition

    Good

    Purchased

    08/08/2025

  • Maxim R.

    Verified

    Reviewed 14/04/2025, United Kingdom.

    Overall it was good, however I expected better quality based on the reviews I read on the BackMarket before buying. There is tear and wear at the top of the laptop so it looks used, also the rubber lines are missing at the bottom of the laptop and there is dent. Also when charging the ventilator is working very loudly and the laptop overheats so it might be a more significant issue in the future. But I'm not too sure whether this is my laptop specifically or all Dell Latitude 7400 are like that ?

    Condition

    Fair

    Purchased

    30/03/2025

  • Paul G.

    Verified

    Reviewed 22/10/2025, United Kingdom.

    ThI service has been great and delivery was on time. The laptop is very good but the battery life is a little disappointing and the trackpad/touchpad isn’t fully operational but I can work on it and it’s doing its job for me.

    Condition

    Excellent

    Purchased

    04/10/2025

  • Jalal M.

    Verified

    Reviewed 23/01/2025, United Kingdom.

    Extremely satisfied with the laptop got a very good deal, arrived a day earlier then they estimated and will highly recommend to my friends and family and also I will be using BackMarket for my future tech needs

    Condition

    Good

    Purchased

    07/01/2025

  • Aaron P.

    Verified

    Reviewed 14/05/2025, United Kingdom.

    Backmarket were fantastic with the price and phone as I’ve now used them twice. However, I couldn’t get to grips with the Samsung as I was moving from IPhone to Android. Have since sold the phone on but it was a great experience with Backmarket

    Condition

    Good

    Purchased

    26/04/2025