Vertical Passage LTD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

362 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • D W.

    Verified

    Reviewed 30/11/2025, United Kingdom.

    Lovely fit with screen protection nice case . Phone was like it was brand new! So pleased with it. Kept updated on delivery. Would definitely use this company again.

    Back Market Case iPhone XR and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    15/11/2025

  • Craig M.

    Verified

    Reviewed 02/03/2026, United Kingdom.

    Phone arrived within a few days . The phone I ordered was in excellent condition and I was very happy with it . The addition of the screen protector, the clear phone case and the charging cable all added to a very positive experience. I will definitely be using Back market again

    Back Market Case iPhone 14 and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    20/02/2026

  • Janine D.

    Verified

    Reviewed 12/03/2026, United Kingdom.

    So far, so good. I managed to transfer my data from my old iPhone 8 (really old, I know) and no problems have come up. It's just getting used to having a phone without a button at the bottom of the screen, but that's just user error/needing practice.

    Back Market iPhone 15 and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    14/02/2026

  • William david H.

    Verified

    Reviewed 02/12/2024, United Kingdom.

    Buying technology is not my favourite thing so it was a delight to find Back Market. The process was transparent and simple. The ethics of the company are commendable in recycling technology. I am delighted with my refurbished phone and the service I received. Back Market will be my provider of choice for the future. Keep up the good work!

    Back Market Case iPhone 12 / iPhone 12 Pro and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    20/11/2024

  • Michael F.

    Verified

    Reviewed 03/10/2025, United Kingdom.

    Iphone 14 this time, previously have had an Iphone 12, an Ipad and a MacBook. So as you can see I am a satisfied regular customer. All of these devices were in superb condition and promptly delivered. Great service from Back Market - as usual

    Back Market Case iPhone 14 and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    12/09/2025

  • Edmund F.

    Verified

    Reviewed 21/02/2026, United Kingdom.

    Initially very disappointing as I paid an initial small fee for delivery within two days however within ten minutes of placing the order I was informed by text that it would be delivered in six or seven days. All my messages to Back Market about my dissatisfaction with this arrangement were ignored. So my advice to prospective buyers is not to pay an additional fee for a quick delivery because it is clearly a very loose promise

    Back Market Case iPhone 12 / iPhone 12 Pro and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    05/02/2026

  • Helen B.

    Verified

    Reviewed 18/08/2025, United Kingdom.

    Brilliant service, arrived early, in great condition,just 2 small scratches on screen which doesn’t affect use of key pad, screen saver is excellent. Will definitely recommend Back Market to friends & family 😁

    Back Market iPhone 15 Pro Max and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    28/07/2025

  • Dennis G.

    Verified

    Reviewed 14/01/2026, United Kingdom.

    Just the job

    Back Market Case iPhone 14 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    02/01/2026

  • Trevor E.

    Verified

    Reviewed 10/08/2025, United Kingdom.

    I bought the iPhone 12 for my stepson ready for starting secondary school in September. Buying from Back Market was easy and the delivery was very quick indeed. The description of condition was accurate (I bought the 'Excellent' grade and it looks and functions like new. The smile on his face well expressed his delight. The screen protector supplied was unfortunately for an iPhone 14. It seemed too small and then I noticed on the package that it was designed for the different model and as for the case I'm not sure but I know that my wife has obtained a different black case for him. Hence the four stars - otherewise it would definitely be a five star rating. Apart from the apparent mishap with at least one of the accessories all parties are extremely pleased with the purchase and the service. Would recommend Back Market and purchase again when necessary.

    Back Market Case iPhone 12 / iPhone 12 Pro and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    29/07/2025

  • Alexander S.

    Verified

    Reviewed 18/08/2025, United Kingdom.

    The phone arrived the very next day, and that's unusual for the High Highlands of Scotland, the advert said the phone was in fair condition, there were actually a couple of minor scratches on the back of the case.

    Back Market Case iPhone 14 and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    31/07/2025

35 products