Vertical Passage LTD

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

497 verified reviews

Rating details

  • Shipping

    4.5/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

Reviews

  • Stephen E.

    Verified purchase

    Reviewed 15/10/2026, United Kingdom.

    Delivered speedily.

    Condition

    Excellent

    Purchased

    05/10/2026

  • Eileen F.

    Verified purchase

    Reviewed 24/05/2026, United Kingdom.

    It fitted beautifully with the iphone I bought from Back Market. But that is in the final return process and I've bought another iphone elsewhere. Not tried to fit it to this one yet, but can't see any reason why it won't be fine.

    Condition

    Excellent

    Purchased

    11/05/2026

  • D W.

    Verified purchase

    Reviewed 30/11/2025, United Kingdom.

    Lovely fit with screen protection nice case . Phone was like it was brand new! So pleased with it. Kept updated on delivery. Would definitely use this company again.

    Condition

    Excellent

    Purchased

    15/11/2025

  • Craig M.

    Verified purchase

    Reviewed 02/03/2026, United Kingdom.

    Phone arrived within a few days . The phone I ordered was in excellent condition and I was very happy with it . The addition of the screen protector, the clear phone case and the charging cable all added to a very positive experience. I will definitely be using Back market again

    Condition

    Excellent

    Purchased

    20/02/2026

  • Helen B.

    Verified purchase

    Reviewed 18/08/2025, United Kingdom.

    Brilliant service, arrived early, in great condition,just 2 small scratches on screen which doesn’t affect use of key pad, screen saver is excellent. Will definitely recommend Back Market to friends & family 😁

    Condition

    Excellent

    Purchased

    28/07/2025

  • Ian C.

    Verified purchase

    Reviewed 31/10/2026, United Kingdom.

    very nice case, doesn't grip the phone as hard as other cases I've used that feel like they're going to break the buttons off as you insert the phone. Very secure once fitted.

    Condition

    Excellent

    Purchased

    15/10/2026

  • Michael C.

    Verified purchase

    Reviewed 10/09/2026, United Kingdom.

    It would have been 5 stars but I had a hassle putting the screen protector on and despite taking off and on again cleaning and redoing still have a screen with air pockets in maybe an idea would be for you to fit it for the customer before sending just a thought the phone is in vgc so very pleased overall

    Condition

    Excellent

    Purchased

    28/08/2026

  • Janine D.

    Verified purchase

    Reviewed 12/03/2026, United Kingdom.

    So far, so good. I managed to transfer my data from my old iPhone 8 (really old, I know) and no problems have come up. It's just getting used to having a phone without a button at the bottom of the screen, but that's just user error/needing practice.

    Condition

    Excellent

    Purchased

    14/02/2026

  • Trevor E.

    Verified purchase

    Reviewed 10/08/2025, United Kingdom.

    I bought the iPhone 12 for my stepson ready for starting secondary school in September. Buying from Back Market was easy and the delivery was very quick indeed. The description of condition was accurate (I bought the 'Excellent' grade and it looks and functions like new. The smile on his face well expressed his delight. The screen protector supplied was unfortunately for an iPhone 14. It seemed too small and then I noticed on the package that it was designed for the different model and as for the case I'm not sure but I know that my wife has obtained a different black case for him. Hence the four stars - otherewise it would definitely be a five star rating. Apart from the apparent mishap with at least one of the accessories all parties are extremely pleased with the purchase and the service. Would recommend Back Market and purchase again when necessary.

    Condition

    Excellent

    Purchased

    29/07/2025

  • Catrin H.

    Verified purchase

    Reviewed 06/05/2026, United Kingdom.

    Love the arrow design. Not sure if it’s a good choice for protection though. Only had it a week so I’ll return after had opportunity to test it out. I will say it looks good and makes it easier to handle my phone, so I’m happy.

    Condition

    Excellent

    Purchased

    23/04/2026

19 products

Seller registration number

15443074

Trade register number

15443074

Legal address

Vertical Passage LTD17 King Edwards RoadRuislipHA4 7AEUnited Kingdom

Seller's country of origin

United Kingdom