Universal Spares & Parts Ltd's customer reviews

4.5/5

131 verified reviews in the last 24 months.

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  • P

    Peter S.

    Purchased on the 27 November 2023

    Verified purchase
    5/5

    I was looking for a replacement of my old samsung s6, I had seen back market advertised & as I didn't want to splash out for a brand new phone I gave them a try.I was a bit apprehensive about buying a refurbished phone but I needn't have worried.Phone I ordered was samsung s21+ in excellent condition & that's exactly what it came in,not a mark on it & even has original protective film on front & back,battery was at 78% but soon charged up to 100%, very well packaged & excellent delivery.Thanks back market one very happy customer 👍 10/1

    Reviewed in United Kingdom on 26 March 2025

    Galaxy S21+ 5G 128GB - Silver - Unlocked
  • A

    Andrew D.

    Purchased on the 14 January 2025

    Verified purchase
    4.2/5

    This is the second order placed in two months and I can report that there is an experience difference between sellers on back market. In this order with Universal Spares, the charger supplied was not apple genuine and neither was the packaging. Not a deal breaker, but if purchased as a gift, falls short of other sellers such as Tomes, who exceeded my expectations before Christmas. In this order however, the watch itself self and delivery were genuine and fast, respectively.

    Reviewed in United Kingdom on 19 April 2025

    Apple Watch Series 9 (2023) GPS 45 mm - Aluminium Midnight - Sport band Black
  • U

    Uchechi A.

    Purchased on the 16 October 2024

    Verified purchase
    4.2/5

    The phone is pretty good. Honestly I haven't use Samsung products before but it has always been my dream phone and now am proud to say I have my dream phone. Look like brand new from Backmarket and I have ready recommend backmarket to my friend and family and they're going to there's too. Thank you Backmarket for quick delivery as well.

    Reviewed in United Kingdom on 30 March 2025

    Galaxy S22 Ultra 5G 128GB - Black - Unlocked
  • C

    Chris S.

    Purchased on the 2 November 2024

    Verified purchase
    5/5

    this is my second purchase from you my s 10+ arrived in exellent order and has been spot on for 2 years +and still is and now my s21 ultra has arrived in excellent order both packaged well and very quickly arriving at my door to me this company is brilliant and I have no hesitatetion in recommending to all PS see for yourself . thanks all x

    Reviewed in United Kingdom on 19 April 2025

    Galaxy S21 Ultra 5G 128GB - Black - Unlocked
  • C

    Chrisy E.

    Purchased on the 14 October 2024

    Verified purchase
    4.8/5

    received phone yesterday , in perfect condition, it actually feels like a brand new phone for a fraction of the price , battery is perfect lasts all day , will be using this seller again for any future purchases, would highly recommend

    Reviewed in United Kingdom on 20 April 2025

    Galaxy S21 Ultra 5G 128GB - Black - Unlocked
  • V

    Vincent V.

    Purchased on the 20 November 2023

    Verified purchase
    5/5

    Having always purchased new flagship mobile phones in the past I approached this transaction for my refurbished Back Market samsung s22 with a little trepidation. My research confirmed the high regard of the company I was buying from. Everything about Back Market has proven they are a 5 star company and so professional. At all stages of the process I have been treated like I'm the only customer they are dealing with. The phone I received was like new and I always high standards of retailers. Thank you Back Market⭐️⭐️⭐️⭐️⭐️

    Reviewed in United Kingdom on 26 March 2025

    Galaxy S22 5G 128GB - Black - Unlocked
  • D

    Diana C.

    Purchased on the 7 January 2025

    Verified purchase
    4.6/5

    I bought the iPhone 13 for my daughter birthday it was a good deal and good price I am happy that I make a purchase from Back Market the iPhone was in great condition nothing to complain

    Reviewed in United Kingdom on 20 April 2025

    iPhone 13 256GB - Blue - Unlocked
  • M

    Matthew S.

    Purchased on the 5 November 2023

    Verified purchase
    5/5

    absolutely brilliant from start to finish. Have never ordered a refurbished phone before and it's all I'll do from now on. Ordered a Samsung S22 in excellent condition and it's as perfect as a factory fresh phone not even a single scratch or scruff mark on it. I'm honestly blown away, phone was delivered in 48hrs in excellent packaging

    Reviewed in United Kingdom on 26 March 2025

    Galaxy S22 5G 128GB - Black - Unlocked
  • N

    Nikki B.

    Purchased on the 16 October 2023

    Verified purchase
    4.9/5

    I am incredibly happy with my phone. Apart from the tiniest scuff on the back (which is barely noticeable unless you inspect it as I was) its in perfect condition. This is my first refurbished phone so I was understandably slightly wary but after thus experience it certainly won't be my last one 🙂

    Reviewed in United Kingdom on 26 March 2025

    Galaxy S21+ 5G 128GB - Purple - Unlocked
  • C

    Christina M.

    Purchased on the 25 May 2023

    Verified purchase
    4/5

    The phone arrived very promptly and appeared in very good condition.To keep it that way ,I ordered a case and screen protector. Unfortunately the screen cracked when I was applying the screen protector ,pressing out the bubbles. The phone has not been dropped since I received it which makes me feel that there was a weakness in the glass screen originally. So I now have a refurbished phone with a cracked screen.

    Reviewed in United Kingdom on 26 March 2025

    Google Pixel 6 Pro 128GB - Black - Unlocked