Universal Spares & Parts Ltd's customer reviews

4.3/5

34 verified reviews in the last 6 months.

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  • P

    Peter S.

    5/5

    Reviewed in United Kingdom on 11 December 2023

    I was looking for a replacement of my old samsung s6, I had seen back market advertised & as I didn't want to splash out for a brand new phone I gave them a try.I was a bit apprehensive about buying a refurbished phone but I needn't have worried.Phone I ordered was samsung s21+ in excellent condition & that's exactly what it came in,not a mark on it & even has original protective film on front & back,battery was at 78% but soon charged up to 100%, very well packaged & excellent delivery.Thanks back market one very happy customer 👍 10/1
    Galaxy S21+ 5G

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    Purchased on the 27 November 2023

  • M

    Matthew S.

    5/5

    Reviewed in United Kingdom on 8 November 2023

    absolutely brilliant from start to finish. Have never ordered a refurbished phone before and it's all I'll do from now on. Ordered a Samsung S22 in excellent condition and it's as perfect as a factory fresh phone not even a single scratch or scruff mark on it. I'm honestly blown away, phone was delivered in 48hrs in excellent packaging
    Galaxy S22 5G

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    Purchased on the 5 November 2023

  • N

    Nikki B.

    4.9/5

    Reviewed in United Kingdom on 30 October 2023

    I am incredibly happy with my phone. Apart from the tiniest scuff on the back (which is barely noticeable unless you inspect it as I was) its in perfect condition. This is my first refurbished phone so I was understandably slightly wary but after thus experience it certainly won't be my last one 🙂
    Galaxy S21+ 5G

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    Purchased on the 16 October 2023

  • V

    Vincent V.

    5/5

    Reviewed in United Kingdom on 4 December 2023

    Having always purchased new flagship mobile phones in the past I approached this transaction for my refurbished Back Market samsung s22 with a little trepidation. My research confirmed the high regard of the company I was buying from. Everything about Back Market has proven they are a 5 star company and so professional. At all stages of the process I have been treated like I'm the only customer they are dealing with. The phone I received was like new and I always high standards of retailers. Thank you Back Market⭐️⭐️⭐️⭐️⭐️
    Galaxy S22 5G

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    Purchased on the 20 November 2023

  • K

    Karen S.

    5/5

    Reviewed in United Kingdom on 27 November 2023

    Received my series 8 watch within a few days and I’m so pleased with it. It’s in excellent condition as stated, no marks or scratches. I had to charge it up from scratch but soon it was fully charged. I’m still getting used to the things it can do compared to my last ( series 2) Apple Watch. 5 stars from me for back market and their superb website. I’ve already bought a phone from them and will continue to purchase other items from them also.
    Apple Watch (Series 8) 2022 GPS 45 - Aluminium Red - Sport band Red

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    Purchased on the 17 November 2023

  • R

    Reggie N.

    4.6/5

    Reviewed in United Kingdom on 28 December 2023

    Contrary to other reviews the watch came immaculate, no signs at all of handling, no physical marks or scratches, screen is perfect. So far works perfectly, you wouldn't be able to tell it isn't brand new. (Bought 'excellent' condition)
    Samsung Smart Watch Galaxy Watch 5 HR GPS - Black

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    Purchased on the 26 December 2023

  • G

    Gareth K.

    4.6/5

    Reviewed in United Kingdom on 14 April 2024

    Ordered the phone (Samsung S20 Ultra) delivered quicker than detailed on the confirmation by DPL - with tracking & packaged up so well for delivery. All working as expected copied the data from my old phone
    Galaxy S20 Ultra 5G

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    Purchased on the 5 April 2024

  • T

    Toby L.

    5/5

    Reviewed in United Kingdom on 19 February 2024

    First time buying a phone or any second-hand tech online so I was a little skeptical about the whole process but I must admit I have been blown away by the quality of the product but also the quality of care from BackMarket. The phone is in immaculate condition (excellent really does mean excellent!) and it is definitely the way that I will be buying phones and laptops in the future. I cannot fault the phone in any way and it looks brand new coming with all you need to set it up and a charging lead which is good.
    Galaxy S22+ 5G

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    Purchased on the 4 February 2024

  • T

    Troy M.

    4.8/5

    Reviewed in United Kingdom on 12 December 2023

    absolutely excellent phone bought it for my partner and she loves it you would think it was straight out the shop when you look at the phone. excellent service excellent delivery and a day earlier than expected my only disappointment was it didn't come in original box and it didn't have the original USB plug but other than that I would highly highly recommend back market if your looking for quality 👍👍👍
    Galaxy S22 5G

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    Purchased on the 10 December 2023

  • S

    Stephen B.

    5/5

    Reviewed in United Kingdom on 4 January 2024

    This is my third purchase through Back Market, and I wouldn't buy from any other source. That says it all.
    Galaxy S22 5G

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    Purchased on the 2 December 2023