Customer reviews

23 verified reviews in the last 10 years.

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  • D

    David 1.

    Purchased on the 15 March 2024

    Verified purchase

    Always wanted an imac. Decided to go with back market and had an excellent experience. The computer showed up promptly after two days in the original apple imac box. On inspection the computer was spotless like new and runs and works perfectly. I'm so happy I chose back market for my purchase.

    Item

    iMac 27-inch (Late 2012) Core i5 2,9GHz - HDD 1 TB - 16GB QWERTY - English (UK)

    Condition

    Good

    Reviewed in United Kingdom on 1 April 2024

  • S

    Shehroon R.

    Purchased on the 6 April 2024

    Verified purchase

    I hve never personally bought anything from back market but when my friend suggested it and said he had bought a few electronics over the years, I thought lets try it out and that there would always be an option to return if needed. I am SO pleasantly surprised about this laptop, looks and feels like it has never been used. Haven’t had the chance to use it properly yet, we have only set it up but it definitely looks very promising!

    Item

    Microsoft Surface Laptop 2 13-inch (2018) - Core i5-8350U - 8GB - SSD 128 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 12 April 2024

  • G

    Gavin J.

    Purchased on the 22 March 2024

    Verified purchase

    My experience was good, the laptop arrived in better condition that I though but I was grateful because it does feel like a brand new machine. My only issue with it was that it wasn't a brand new install of Windows 11 as it had updates installed from February. There is an issue with the service tag number appearing on the Dell website so Iw asn't able to download the latest drivers for it but I was able to install support assist and install them from there but It's cool.. not worth sending back. Anyway, I am very happy with my purchase... Thank you BackMarket!!

    Item

    Dell XPS 13 9315 13-inch (2022) - Core i7-1250U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 7 April 2024

  • G

    Gloria G.

    Purchased on the 23 February 2024

    Verified purchase

    Great product and service. The screen came very well packaged and it has a very slight scratch on the base which is hardly noticeable and doesn't affect the product performance. The screen is great, bright and love the gyrating feature. Also great that it was a HDMI port. Very happy with the purchase for a second home office screen.

    Item

    23-inch Dell P2317H 1920 x 1080 LED Monitor Black

    Condition

    Fair

    Reviewed in United Kingdom on 14 March 2024

  • C

    Catherine C.

    Purchased on the 25 August 2023

    Verified purchase

    Happy with the laptop so far; it's in great condition and seems to be running really well. Overall experience with Back Market has been positive. Only issue is that in the technical specifications it claims that the keyboard is backlit - unfortunately that is not accurate, it's just a regular unlit keyboard.

    Item

    Dell Latitude 7290 12-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 1 September 2023

  • S

    Stephen M.

    Purchased on the 1 June 2024

    Verified purchase

    Back Market is the best, I am grateful and enjoying my new laptop. I recommend you who is read this to try back market.

    Item

    Lenovo ThinkPad T490S 14-inch (2019) - Core i5-8365U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 4 June 2024

  • A

    Anna S.

    Purchased on the 13 May 2024

    Verified purchase

    I've ordered a few things from back market before and never had any problems but feel a bit let down this time. Tracking information was very poor - it was not updated at all until after I had already received the item. I almost missed delivery as a result - fortunately the delivery driver turned up just as I was locking my door to leave the house. The monitor is fine other than a dead pixel in the middle of the screen which is not expected when ordering "excellent" condition items. Dissapointing as I feel like this is something which should have been checked before it was sent out to me.

    Item

    23-inch Dell P2317H 1920 x 1080 LED Monitor Black

    Condition

    Excellent

    Reviewed in United Kingdom on 30 May 2024

  • M

    Maxine A.

    Purchased on the 20 April 2022

    Verified purchase

    Perfect had no problem at all with it

    Item

    23-inch Dell P2317H 1920 x 1080 LED Monitor Black

    Condition

    Excellent

    Reviewed in United Kingdom on 8 July 2024

  • I

    Irene W.

    Purchased on the 9 May 2024

    Verified purchase

    Very pleased and haven’t done everything yet. Fast, clean laptop seems like new

    Item

    Lenovo ThinkPad T490S 14-inch (2019) - Core i7-8565U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 26 May 2024

  • L

    Lukhanyo M.

    Purchased on the 30 March 2024

    Verified purchase

    really happy with my surface laptop. works wonderful no issues whatsoever. thanks 😊

    Item

    Microsoft Surface Laptop 3 13-inch (2019) - Core i5-1035G7 - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 10 May 2024