The iOutlet's customer reviews

Overall rating

1,758 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.6/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.6/5

  • Shipping

    4.7/5

Reviews

  • Adnan M.

    Verified

    Reviewed 22/09/2025, United Kingdom.

    Bought a refurbished PS4 Pro from TheiOutlet via Back Market, and it’s fantastic! Looks and runs like new, with smooth gameplay and great graphics. TheiOutlet’s refurbishing is top-notch, and Back Market’s platform made the purchase easy and reliable. Fast delivery, great value, and eco-friendly. 5 stars! Highly recommend!

    Condition

    Excellent

    Purchased

    07/09/2025

  • Yousef A.

    Verified

    Reviewed 20/03/2025, United Kingdom.

    I recently purchased a MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB RAM - 256GB SSD from Back Market, and I couldn't be happier with my purchase! Quality & Condition: The laptop arrived in like-new condition, exceeding my expectations for a refurbished laptop. There were no dents or scratches to be found, and the screen was flawless. It felt like a new laptop! Performance: The i5 processor and 8GB RAM handle multitasking with ease, and the 256GB SSD delivers fast boot-ups and app loading times. For work, streaming, or casual browsing, this MacBook performs a treat. Delivery & Packaging: Shipping was prompt and reliable, and packaging was secure to prevent any damage. I appreciate the care to deliver the device safely. Customer Service: Back Market service was great! Ordering was fine, and they communicated very well throughout. Overall: I was a little hesitant purchasing a refurbished MacBook, but don't be! This was a great purchase, and I would highly recommend Back Market for quality refurbished tech at a great price. ⭐⭐⭐⭐⭐ 5/5 Stars – Would Buy Again!

    Condition

    Good

    Purchased

    04/03/2025

  • Neal N.

    Verified

    Reviewed 24/07/2025, United Kingdom.

    The item was in better condition than i expected for the good option. Looked practically faultless and was well packaged. Hoping to get alot of use out of this s7 tablet before any need of repaor or battery replacement. I would recommend ioutlet as a refurbishment option 👍

    Condition

    Good

    Purchased

    21/07/2025

  • Arman K.

    Verified

    Reviewed 19/10/2024, United Kingdom.

    Came with a new charger and came in excellent condition no scratches and I was quite worried of buying at first but it’s turned out great everything works and a great laptop for students and came with a new battery which is also great came charged aswell and fast shipping 100% recommend

    Condition

    Good

    Purchased

    17/10/2024

  • Sandra S.

    Verified

    Reviewed 11/06/2025, United Kingdom.

    I was apprehensive about buying a refurbished phone but could not afford a new one. The phone arrived promptly and my granddaughter transferred everything from my old phone to the new one. In all honesty I am delighted with it. I would recommend anyone considering a change of phone use Back Market

    Condition

    Good

    Purchased

    27/05/2025

  • Benjamin V.

    Verified

    Reviewed 25/08/2025, United Kingdom.

    The iPhone 14 arrived the next day and looked brand new. I inserted my new sim card and was up and running within a few minutes. I was recommended Back Market by a friend and wouldn't hesitate to pass on that recommendation. I have never owned an iPhone before but I have had no problems as it is quite intuitive to use.

    Condition

    Good

    Purchased

    14/08/2025

  • Georgina R.

    Verified

    Reviewed 27/07/2025, United Kingdom.

    So far, so good. I am really pleased with the MacBook Pro I bought. It was in great condition, better than I expected. Customer service was brilliant, if not a bit slow.. they answered all my questions thoroughly and I felt confident. Packaging was great and delivery on time.

    Condition

    Fair

    Purchased

    17/07/2025

  • Kerry H.

    Verified

    Reviewed 05/07/2025, United Kingdom.

    Had to upgrade from an iphone 6s as Apple were no longer supporting it ☹️. Upgraded to an iphone 13 as I learned it would be a few years until the support on THIS phone was stopped. Had this iphone for about a week now & stilll getting used to it to be honest. Its a nice phone but a bit bigger than what I'm used to & trying to get used to the 'swipe up for the 'home button' instead of just clicking it. All in all, its just a case of getting used to it.

    Condition

    Excellent

    Purchased

    13/06/2025

  • Nigel R.

    Verified

    Reviewed 01/04/2025, United Kingdom.

    Ordered Iphone 2020SE to replace identical phone. Wasn't sure what to expect from a "refurbished" phone. Phone arrived within two days of ordering and to be honest it's very difficult to tell this refurb phone from a brand new handset. Absolutely pristine condition and so far (two weeks in) appears to be working exactly as expected. Thank you. Would not hesitate to buy again.

    Condition

    Good

    Purchased

    19/03/2025

  • Rhona P.

    Verified

    Reviewed 02/03/2025, United Kingdom.

    Having never bought a refurbished phone I was somewhat nervous about how it would turn out. In the end, I needn't have worried, the transaction and delivery went smoothly; the phone is in pristine condition with a battery that seems new too. Couldn't ask for more!

    Condition

    Excellent

    Purchased

    15/02/2025