The iOutlet's customer reviews

1,701 verified reviews in the last 24 months.

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  • Y

    Yousef A.

    Purchased on the 4 March 2025

    Verified purchase

    I recently purchased a MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB RAM - 256GB SSD from Back Market, and I couldn't be happier with my purchase! Quality & Condition: The laptop arrived in like-new condition, exceeding my expectations for a refurbished laptop. There were no dents or scratches to be found, and the screen was flawless. It felt like a new laptop! Performance: The i5 processor and 8GB RAM handle multitasking with ease, and the 256GB SSD delivers fast boot-ups and app loading times. For work, streaming, or casual browsing, this MacBook performs a treat. Delivery & Packaging: Shipping was prompt and reliable, and packaging was secure to prevent any damage. I appreciate the care to deliver the device safely. Customer Service: Back Market service was great! Ordering was fine, and they communicated very well throughout. Overall: I was a little hesitant purchasing a refurbished MacBook, but don't be! This was a great purchase, and I would highly recommend Back Market for quality refurbished tech at a great price. ⭐⭐⭐⭐⭐ 5/5 Stars – Would Buy Again!

    Item

    MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 20 March 2025

  • N

    Neal N.

    Purchased on the 21 July 2025

    Verified purchase

    The item was in better condition than i expected for the good option. Looked practically faultless and was well packaged. Hoping to get alot of use out of this s7 tablet before any need of repaor or battery replacement. I would recommend ioutlet as a refurbishment option 👍

    Item

    Galaxy Tab S7 128GB - Black - Wi-Fi

    Condition

    Good

    Reviewed in United Kingdom on 24 July 2025

  • S

    Sandra S.

    Purchased on the 27 May 2025

    Verified purchase

    I was apprehensive about buying a refurbished phone but could not afford a new one. The phone arrived promptly and my granddaughter transferred everything from my old phone to the new one. In all honesty I am delighted with it. I would recommend anyone considering a change of phone use Back Market

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 11 June 2025

  • N

    Nigel R.

    Purchased on the 19 March 2025

    Verified purchase

    Ordered Iphone 2020SE to replace identical phone. Wasn't sure what to expect from a "refurbished" phone. Phone arrived within two days of ordering and to be honest it's very difficult to tell this refurb phone from a brand new handset. Absolutely pristine condition and so far (two weeks in) appears to be working exactly as expected. Thank you. Would not hesitate to buy again.

    Item

    iPhone SE (2020) 64GB - Red - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 1 April 2025

  • R

    Rhona P.

    Purchased on the 15 February 2025

    Verified purchase

    Having never bought a refurbished phone I was somewhat nervous about how it would turn out. In the end, I needn't have worried, the transaction and delivery went smoothly; the phone is in pristine condition with a battery that seems new too. Couldn't ask for more!

    Item

    Google Pixel 7a 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 2 March 2025

  • C

    Christy B.

    Purchased on the 17 December 2024

    Verified purchase

    Absolutely blown away by the quality of the refurbished pixel that arrived. Screen and camera glass are both immaculate. Admittedly I was apprehensive about getting a pixel after using Samsung for nearly a decade. Very glad to report I absolutely love it, it has the best of both worlds with a good battery life and lots of functionality, some of which I still probably haven't discovered yet. If you're thinking of making a switch to a Google Pixel, 110% worth it!

    Item

    Google Pixel 8 Pro 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 2 January 2025

  • A

    Arman K.

    Purchased on the 17 October 2024

    Verified purchase

    Came with a new charger and came in excellent condition no scratches and I was quite worried of buying at first but it’s turned out great everything works and a great laptop for students and came with a new battery which is also great came charged aswell and fast shipping 100% recommend

    Item

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 19 October 2024

  • C

    Claudia andrea O.

    Purchased on the 17 March 2024

    Verified purchase

    I was hoping a “fare” laptop because that is what I paid for. But surprisingly the laptop came in wonderful and impecable condition. I am very pleased with my purchase. Also came earlier that expected.

    Item

    MacBook Air 13-inch (2017) - Core i5 - 8GB SSD 128 QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 26 March 2024

  • B

    Benjamin V.

    Purchased on the 14 August 2025

    Verified purchase

    The iPhone 14 arrived the next day and looked brand new. I inserted my new sim card and was up and running within a few minutes. I was recommended Back Market by a friend and wouldn't hesitate to pass on that recommendation. I have never owned an iPhone before but I have had no problems as it is quite intuitive to use.

    Item

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 25 August 2025

  • G

    Georgina R.

    Purchased on the 17 July 2025

    Verified purchase

    So far, so good. I am really pleased with the MacBook Pro I bought. It was in great condition, better than I expected. Customer service was brilliant, if not a bit slow.. they answered all my questions thoroughly and I felt confident. Packaging was great and delivery on time.

    Item

    MacBook Pro Retina 13-inch (2019) - Core i5 - 8GB SSD 128 QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 27 July 2025