




Overall performance
4.3/5
Appearance
4.5/5
Accessories
4.4/5
Battery
4.9/5
Lens & Camera
4.7/5
Packaging
4.3/5
Shipping
4.6/5
Reviewed 13/12/2025, United Kingdom.
I think it might be new just because of the battery life and how smooth everything thing runs and it’s quality
Condition
Excellent
Purchased
07/12/2025
Reviewed 30/10/2024, United Kingdom.
Samsung S24 Ultra was delivered faster than expected. It was really new and looks like brand new with all the factory screen covers. I will recommend Back Market to any one looking for electrical gadgets.
Condition
Excellent
Purchased
16/10/2024
Reviewed 25/01/2024, United Kingdom.
I had never heard of Back Market before and was a little apprehensive about placing an order, but my concerns were totally unfounded. The phone I selected was rated as in excellent condition and arrived very quickly. When I opened the parcel, the phone was in almost mint condition. I say "almost" as there was a very tiny mark on the side of the case, less than 1mm in size. The phone works perfectly and within minutes I was transferring my data from my old phone. I contacted Back Markets customer support just after the order was place with a couple of questions and they respond very quickly and are extremely helpful. I would have no problem recommending Back Market to anyone wanting to buy a refurbished device based on my experience.
Condition
Excellent
Purchased
23/01/2024
Reviewed 08/04/2024, United Kingdom.
What a great idea. Fantastic customer service. The phone I received was as good as new. Everything about this experience was great. My wife and I will buy any future mobile phones from BackMarket. Thank you!!
Condition
Excellent
Purchased
22/03/2024
Reviewed 13/11/2024, United Kingdom.
The phone I got is like brand new, absolutely brilliant, I do like back market for a new second hand phone
Condition
Excellent
Purchased
27/10/2024
Reviewed 08/03/2026, United Kingdom.
Excellent condition was received very quickly. well packaged and had all of the accessories
Condition
Excellent
Purchased
22/02/2026
Reviewed 01/03/2026, United Kingdom.
Perfect for the job and exceptional future proofing.
Condition
Excellent
Purchased
17/02/2026
Reviewed 28/12/2025, United Kingdom.
Great phone. Like brand new
Condition
Excellent
Purchased
15/12/2025
Reviewed 28/07/2024, United Kingdom.
My wife's nearly new phone arrived safely but in extremely flimsy packaging. One end of the package was open but thankfully the phone was still in excellent condition. It works well and she has had no problems with it at all. This is our second phone purchased on back market and both times the packaging has been the same, flimsy and not as secure as we would like. It wouldn't stop us shopping for more tech on back market.
Condition
Excellent
Purchased
28/02/2024
Reviewed 18/12/2024, United Kingdom.
Item is dirty, does not work, is the wrong colour and has not been reset. The earphones have turned up absolutely filthy, clearly have not been refurbished at all, they are not the white & blue set I purchased, they also do not even work. The right earbud has a chirping noise and minimal to no volume, which after some research is often due to how dirty & unmaintained they are. Pairing the item it crops up with the previous persons name, clearly hasn't been reset despite how easy the process is. A health hazard.
Condition
Excellent
Purchased
12/12/2024