Refurbished price:£365.00
Versus £457.96 new

Battery
4.8/5
Shipping
4.5/5
Lens & Camera
4.6/5
Accessories
4.4/5
Packaging
4.3/5
Overall performance
4.4/5
Appearance
4.5/5
Reviewed 13/05/2026, United Kingdom.
New Galaxy is perfect, I'm not great with the switching stuff especially with all the wallet swap over, so that took a it of time, but that was definitely user-error! The whole process was very clearly described and it was great to know that my old Samsung would be recycled too. Great service-thank you :)
Condition
Excellent
Purchased
30/04/2026
Reviewed 05/04/2026, United Kingdom.
Problem with delivery,mail delay/lost. A couple of emails,contact customer services,they sorted the problem .A week later replacement phone arrived. Well pleased with the service.Will be buying another phone for the wife.Recommended.
Condition
Excellent
Purchased
18/03/2026
Reviewed 01/07/2026, United Kingdom.
love the phone, best choice. is supper fast and will not disappoint you. fast delivery, great condition. will recoment highly
Condition
Excellent
Purchased
14/06/2026
Reviewed 30/10/2024, United Kingdom.
Samsung S24 Ultra was delivered faster than expected. It was really new and looks like brand new with all the factory screen covers. I will recommend Back Market to any one looking for electrical gadgets.
Condition
Excellent
Purchased
16/10/2024
Reviewed 13/12/2025, United Kingdom.
I think it might be new just because of the battery life and how smooth everything thing runs and it’s quality
Condition
Excellent
Purchased
07/12/2025
Reviewed 18/05/2026, United Kingdom.
Phone arrived in a postage bag, no box just a slither of bubble wrap. Upon opening the charger was missing, the phone itself was really dirty, I dont think any attempt of a refurbishment was made on the item as it wasn't in the "good" condition it was described. The screen was heavily used with a very obvious crease in the middle, I have now sourced a newer version of this phone in immaculate condition for £50 cheaper, back market themselves were helpful in getting this sorted so the one star is for them and not the seller. Unfortunately this has put me off buying refurbished again
Condition
Good
Purchased
05/05/2026
Reviewed 13/11/2024, United Kingdom.
The phone I got is like brand new, absolutely brilliant, I do like back market for a new second hand phone
Condition
Excellent
Purchased
27/10/2024
Reviewed 06/07/2026, United Kingdom.
Very good
Condition
Excellent
Purchased
28/06/2026
Reviewed 18/04/2026, United Kingdom.
All good, excellent condition and came in original packaging
Condition
Excellent
Purchased
16/03/2026
Reviewed 28/07/2024, United Kingdom.
My wife's nearly new phone arrived safely but in extremely flimsy packaging. One end of the package was open but thankfully the phone was still in excellent condition. It works well and she has had no problems with it at all. This is our second phone purchased on back market and both times the packaging has been the same, flimsy and not as secure as we would like. It wouldn't stop us shopping for more tech on back market.
Condition
Excellent
Purchased
28/02/2024