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17 verified reviews in the last 24 months.
David M.
Purchased on the 23 January 2024
Verified purchaseI had never heard of Back Market before and was a little apprehensive about placing an order, but my concerns were totally unfounded. The phone I selected was rated as in excellent condition and arrived very quickly. When I opened the parcel, the phone was in almost mint condition. I say "almost" as there was a very tiny mark on the side of the case, less than 1mm in size. The phone works perfectly and within minutes I was transferring my data from my old phone. I contacted Back Markets customer support just after the order was place with a couple of questions and they respond very quickly and are extremely helpful. I would have no problem recommending Back Market to anyone wanting to buy a refurbished device based on my experience.
Reviewed in United Kingdom on 25 January 2024
Galaxy S22 Ultra 5G 256GB - Red - UnlockedCollins G.
Purchased on the 16 October 2024
Verified purchaseSamsung S24 Ultra was delivered faster than expected. It was really new and looks like brand new with all the factory screen covers. I will recommend Back Market to any one looking for electrical gadgets.
Reviewed in United Kingdom on 30 October 2024
Galaxy S24 Ultra 256GB - Black - UnlockedDavid B.
Purchased on the 22 March 2024
Verified purchaseWhat a great idea. Fantastic customer service. The phone I received was as good as new. Everything about this experience was great. My wife and I will buy any future mobile phones from BackMarket. Thank you!!
Reviewed in United Kingdom on 8 April 2024
Galaxy A33 5G 128GB - Black - UnlockedRebecca C.
Purchased on the 27 October 2024
Verified purchaseThe phone I got is like brand new, absolutely brilliant, I do like back market for a new second hand phone
Reviewed in United Kingdom on 13 November 2024
Galaxy S23 Ultra 256GB - Black - UnlockedMalcolm A.
Purchased on the 28 February 2024
Verified purchaseMy wife's nearly new phone arrived safely but in extremely flimsy packaging. One end of the package was open but thankfully the phone was still in excellent condition. It works well and she has had no problems with it at all. This is our second phone purchased on back market and both times the packaging has been the same, flimsy and not as secure as we would like. It wouldn't stop us shopping for more tech on back market.
Reviewed in United Kingdom on 28 July 2024
Galaxy A54 128GB - Grey - UnlockedTafadzwa margaret M.
Purchased on the 12 June 2025
Verified purchaseVery satisfied 💯👌
Reviewed in United Kingdom on 17 June 2025
Galaxy Z Fold6 256GB - Silver - UnlockedSam B.
Purchased on the 12 December 2024
Verified purchaseItem is dirty, does not work, is the wrong colour and has not been reset. The earphones have turned up absolutely filthy, clearly have not been refurbished at all, they are not the white & blue set I purchased, they also do not even work. The right earbud has a chirping noise and minimal to no volume, which after some research is often due to how dirty & unmaintained they are. Pairing the item it crops up with the previous persons name, clearly hasn't been reset despite how easy the process is. A health hazard.
Reviewed in United Kingdom on 18 December 2024
Google Pixel Buds Pro Earbud Noise-Cancelling Bluetooth Earphones - White/BlueAlex H.
Purchased on the 12 March 2024
Verified purchaseGreat phone. Arrived promptly and is like new. Battery lasts for 2 days with heavy use and no issues at all. Very happy with my purchase.
Reviewed in United Kingdom on 24 March 2024
Galaxy A23 128GB - Orange - Unlocked - Dual-SIMKath H.
Purchased on the 17 November 2023
Verified purchaseThe quality of this phone was very impressive. The colour was lovely. Good delivery time. Good service from the company.
Reviewed in United Kingdom on 3 December 2023
Galaxy A54 128GB - Lime - UnlockedShital P.
Purchased on the 1 February 2025
Verified purchaseI received the phone as expected amd all good so far. Recharge plug was a 2 pin plug but the usb lead is independent, so issue with changing the plug. Happy with the condition too.
Reviewed in United Kingdom on 17 February 2025
Motorola Moto G54 256GB - Blue - Unlocked