Customer reviews

107 verified reviews in the last 24 months.

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  • G

    Gillian B.

    Purchased on the 13 March 2024

    Verified purchase

    Needed a new phone as my previous one didn't have enough storage. Chose a refurbished phone as you get value for money and was not disappointed. Although I was sent a different colour to what I ordered I was very impressed in fact it looks like a new phone there's not a mark on it and it works perfectly and as I have bought a phone case for it the colour doesn't matter.

    Reviewed in United Kingdom on 5 April 2024

    Galaxy A14 128GB - Black - Unlocked
  • D

    Dave C.

    Purchased on the 28 December 2023

    Verified purchase

    Phone arrived early, and couldn't be happier. Bought as excellent refurbished, and looks like a brand new phone. First time for an android phone and so far so good. Battery life very good and all round a good phone forthe price

    Reviewed in United Kingdom on 21 January 2024

    Galaxy A14 5G 128GB - Black - Unlocked
  • B

    Bärbel R.

    Purchased on the 23 November 2023

    Verified purchase

    Wohooo, I am so glad I went down the road of getting a refurbished device as replacement of my old phone. It was a pleasure using the website and finding my new "old" Pixel 6. The delivery was even faster than anticipated and it arrived on my birthday. Great service and a way forward to reduce landfill. Thank you!

    Reviewed in United Kingdom on 3 December 2023

    Google Pixel 6 128GB - Coral - Unlocked
  • A

    Alex H.

    Purchased on the 30 January 2024

    Verified purchase

    This will sound a bit like a paid for review, but I got a Google pixel 8 pro for under £700 and it is like a brand new phone. I can't fault it. I was unsure about going for a 2nd hand/refurb, but I genuinely will not buy a new phone again now.if you're considering it, just go for it. Worst case, you can return it within 30 days anyway.

    Reviewed in United Kingdom on 11 February 2024

    Google Pixel 8 Pro 128GB - Black - Unlocked
  • M

    Michaela C.

    Purchased on the 1 November 2024

    Verified purchase

    Ordered a black smart watch and received a silver one. Contacted back market via email but never received a response. This is a Christmas gift for my husband so we've decided to keep the item as unsure how we return anything.

    Reviewed in United Kingdom on 17 November 2024

    Smart Watch Samsung HR GPS Galaxy Watch 4 Classic 46mm - Black
  • P

    Paul R.

    Purchased on the 28 October 2024

    Verified purchase

    ace couldn't be much happier, little disappointed either the phones camera but no fault of the apps. I recommend backmarket to all of my friends in needs of a tech upgrade or even if they're just selling they're old stuff.

    Reviewed in United Kingdom on 11 November 2024

    Galaxy A55 256GB - Dark Blue - Unlocked
  • R

    Robert J.

    Purchased on the 5 October 2024

    Verified purchase

    using back market for a 3rd time now. always excellent service, price, communication and support. Why waste your hard earned cash on a new device, when you can get a perfect almost new one from here at the fraction of the price and much better honest service.

    Reviewed in United Kingdom on 11 October 2024

    Galaxy A55 128GB - Dark Blue - Unlocked
  • J

    Julian S.

    Purchased on the 23 January 2024

    Verified purchase

    I couldn't be more pleased with my Samsung A54. It arrived quickly and was clearly brand new, being in its sealed box. It was ready to go and I soon had it set up and transferred all my data, apps etc from my previous phone. The phone itself has met all my expectations. I highly recommend Back Market!

    Reviewed in United Kingdom on 5 February 2024

    Galaxy A54 128GB - Grey - Unlocked
  • D

    David F.

    Purchased on the 10 January 2024

    Verified purchase

    I'm very pleased with my Samsung smart watch 5pro. It arrived very quickly, and like brand new. It didn't come with wireless charger, but I expected that from reading reviews on BackMarket. Well packaged and so easy to set up.

    Reviewed in United Kingdom on 25 January 2024

    Smart Watch Samsung HR GPS Galaxy Watch 5 Pro - Grey
  • N

    Niamh B.

    Purchased on the 12 December 2023

    Verified purchase

    My S22plus broke, after looking at specs, ordered this which is pretty much just a good apart from the optical zoom. It's a great phone. Ordered in excellent condition and came boxed with plastic seals. Seemed completely new. Saved 200 pounds instead of buying from retailer or Samsung and got the same new product. Great service

    Reviewed in United Kingdom on 24 December 2023

    Galaxy A54 128GB - Lime - Unlocked