Customer reviews

Phone arrived early, and couldn't be happier. Bought as excellent refurbished, and looks like a brand new phone. First time for an android phone and so far so good. Battery life very good and all round a good phone forthe price

Wohooo, I am so glad I went down the road of getting a refurbished device as replacement of my old phone. It was a pleasure using the website and finding my new "old" Pixel 6. The delivery was even faster than anticipated and it arrived on my birthday. Great service and a way forward to reduce landfill. Thank you!

This will sound a bit like a paid for review, but I got a Google pixel 8 pro for under £700 and it is like a brand new phone. I can't fault it. I was unsure about going for a 2nd hand/refurb, but I genuinely will not buy a new phone again now.if you're considering it, just go for it. Worst case, you can return it within 30 days anyway.

Ordered a black smart watch and received a silver one. Contacted back market via email but never received a response. This is a Christmas gift for my husband so we've decided to keep the item as unsure how we return anything.

ace couldn't be much happier, little disappointed either the phones camera but no fault of the apps. I recommend backmarket to all of my friends in needs of a tech upgrade or even if they're just selling they're old stuff.

using back market for a 3rd time now. always excellent service, price, communication and support. Why waste your hard earned cash on a new device, when you can get a perfect almost new one from here at the fraction of the price and much better honest service.

I couldn't be more pleased with my Samsung A54. It arrived quickly and was clearly brand new, being in its sealed box. It was ready to go and I soon had it set up and transferred all my data, apps etc from my previous phone. The phone itself has met all my expectations. I highly recommend Back Market!

I'm very pleased with my Samsung smart watch 5pro. It arrived very quickly, and like brand new. It didn't come with wireless charger, but I expected that from reading reviews on BackMarket. Well packaged and so easy to set up.

My S22plus broke, after looking at specs, ordered this which is pretty much just a good apart from the optical zoom. It's a great phone. Ordered in excellent condition and came boxed with plastic seals. Seemed completely new. Saved 200 pounds instead of buying from retailer or Samsung and got the same new product. Great service