Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

243 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.4/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Paul R.

    Verified purchase

    Reviewed 11/11/2024, United Kingdom.

    ace couldn't be much happier, little disappointed either the phones camera but no fault of the apps. I recommend backmarket to all of my friends in needs of a tech upgrade or even if they're just selling they're old stuff.

    Condition

    Excellent

    Purchased

    28/10/2024

  • Robert J.

    Verified purchase

    Reviewed 11/10/2024, United Kingdom.

    using back market for a 3rd time now. always excellent service, price, communication and support. Why waste your hard earned cash on a new device, when you can get a perfect almost new one from here at the fraction of the price and much better honest service.

    Condition

    Excellent

    Purchased

    05/10/2024

  • David F.

    Verified purchase

    Reviewed 25/01/2024, United Kingdom.

    I'm very pleased with my Samsung smart watch 5pro. It arrived very quickly, and like brand new. It didn't come with wireless charger, but I expected that from reading reviews on BackMarket. Well packaged and so easy to set up.

    Condition

    Excellent

    Purchased

    10/01/2024

  • Harry H.

    Verified purchase

    Reviewed 03/02/2024, United Kingdom.

    Honestly it feels as though the watch-which was excellent condition- had just been a gift someone opened and then decided they didn't want immediately. It's spotless and if it had been in plastic wrap I'd have been convinced it was brand new

    Condition

    Excellent

    Purchased

    15/01/2024

  • Mariusz J.

    Verified purchase

    Reviewed 08/12/2024, United Kingdom.

    Hello, it was my first time when i ordered from back market. Parcel received very fast. Watch like new, as described excellent. Thank you.

    Condition

    Excellent

    Purchased

    22/11/2024

  • Neil B.

    Verified purchase

    Reviewed 11/11/2024, United Kingdom.

    Fast delivery and the phone was in excellent condition and works good as new I'll be using backmarket again

    Condition

    Excellent

    Purchased

    18/09/2024

  • Michaela C.

    Verified purchase

    Reviewed 17/11/2024, United Kingdom.

    Ordered a black smart watch and received a silver one. Contacted back market via email but never received a response. This is a Christmas gift for my husband so we've decided to keep the item as unsure how we return anything.

    Condition

    Excellent

    Purchased

    01/11/2024

  • Tia L.

    Verified purchase

    Reviewed 04/12/2024, United Kingdom.

    Really unimpressed with tech traders worldwide, called the service number in the packaging 8 times to no response. No help whatsoever. Help given on chat app was fine, but resulted in me having to accept a refund and get a phone elsewhere. All the hassle led me to buy a new phone rather than a trade in as this experience massively reduced my confidence in refurbished phones.

    Condition

    Excellent

    Purchased

    05/11/2024

  • Rachel H.

    Verified purchase

    Reviewed 30/08/2024, United Kingdom.

    Perfect phone, i've had it for more than a year now. To be exact I've had my Samsung S23 Ultra 256GB DUAL SIM unlocked for 1 year and 2 months to be exact. The phone works perfectly, no software issues! Phone arrived on time. Cleanly and neatly presented. Very happy with it. Thank you! Sorry it took me so long to do a review BUT i wanted to make sure it was all working well before i did that and it more than works well. I love this phone. GET ONE!!!

    Condition

    Excellent

    Purchased

    30/06/2023

  • Gursharan pal S.

    Verified purchase

    Reviewed 26/09/2024, United Kingdom.

    excellent excellent excellent Excellent condition is like Brand New. my daughter is very very happy with Tab. Thanks dear Seller. 5*****

    Condition

    Excellent

    Purchased

    18/09/2024

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