superdirectelecom ltd

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

87 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.3/5

  • Lens & Camera

    4.5/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

Reviews

  • Greg F.

    Verified purchase

    Reviewed 31/07/2026, United Kingdom.

    The condition of the 'phone is exceptional; if I hadn't been told otherwise, I'd have thought it was new. A perfect swap for my old one and so lovely. You guys are the best! The communication was spot on, the packaging was excellent and the delivery was lightning fast. Thank you.

    Condition

    Excellent

    Purchased

    24/07/2026

  • Sokol B.

    Verified purchase

    Reviewed 17/07/2026, United Kingdom.

    This is the replacement of our original order which is the same spec. Apart from the previous disappointment, because of some technical issues, the overall experience including the replacement order, parcel, tracking service, messages updating stages of delivery and such, has been highly positive, great customer service, totally satisfied, poor excellence 👍 I'm glad I've dealt with the black- market and hope they keep up this highly effective overall trade- service. I would highly recommend to whoever needs to use this second hand market- trader, given the different circumstances we all have 👍

    Condition

    Excellent

    Purchased

    13/07/2026

  • Sharon W.

    Verified purchase

    Reviewed 03/05/2026, United Kingdom.

    Son is over the moon with his Oppo A16. It arrived very quickly and trade in of old phone very simple and easy. Would recommend without hesitation.

    Condition

    Excellent

    Purchased

    22/04/2026

  • John H.

    Verified purchase

    Reviewed 21/12/2025, United Kingdom.

    All good so far, what prompted me to buy was my wife purchased an I phone 12 on Backmarket which arrived on time, was described as fair but was excellent and with a 12 month warranty. It's a trust thing and I felt comfortable to repeat the process with a phone for myself albeit an android Samsung A55.....love it.

    Condition

    Excellent

    Purchased

    07/12/2025

  • Hamza R.

    Verified purchase

    Reviewed 24/04/2026, United Kingdom.

    The phone is excellent. I have now been using it for a 2 weeks now and no issues at all. It would have been great if I would have gotten the original charger and cable with it as well. The cable provided was not original. but overall money well spent.

    Condition

    Excellent

    Purchased

    07/04/2026

  • Julie M.

    Verified purchase

    Reviewed 02/08/2026, United Kingdom.

    Seems a good phone but as I'm technically inept it's going to take a long time for me to fathom out how to use it. Had to get someone else to set it up for me but alas good so far

    Condition

    Excellent

    Purchased

    22/07/2026

  • Rosemary F.

    Verified purchase

    Reviewed 31/05/2025, United Kingdom.

    Very pleased with this phone - does everything I want it to. Arrived in good time and well packaged. However I'm not so happy with the charger - it takes forever to charge! Thought the initial charge took a long time, but it takes several hours to fully charge with more than 60% battery.

    Condition

    Excellent

    Purchased

    01/05/2025

  • Wendy G.

    Verified purchase

    Reviewed 24/11/2025, United Kingdom.

    All went fine.... wish I'd ordered a case and a screen protector at the same time though. Can't remember if a suggestion came up and I ignored it

    Condition

    Excellent

    Purchased

    10/11/2025

  • Sophie R.

    Verified purchase

    Reviewed 09/07/2025, United Kingdom.

    Really fast delivery! Phone is in wonderful condition, I'm so so happy with it. So grateful I could get it for this price too, no complaints

    Condition

    Excellent

    Purchased

    24/06/2025

  • Julie H.

    Verified purchase

    Reviewed 27/06/2025, United Kingdom.

    The process was seemless. I ordered a good condition phone and it arrived in better than good condition. Set it up and works perfectly. The charger cable that came with it did not work but that's a minor detail. I did a trade in which was amazing. Highly recommend using this company and will use again.

    Condition

    Excellent

    Purchased

    29/05/2025

21 products