superdirectelecom ltd

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

77 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.3/5

  • Accessories

    4/5

  • Battery

    4/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.4/5

  • Shipping

    4.2/5

Reviews

  • John H.

    Verified

    Reviewed 21/12/2025, United Kingdom.

    All good so far, what prompted me to buy was my wife purchased an I phone 12 on Backmarket which arrived on time, was described as fair but was excellent and with a 12 month warranty. It's a trust thing and I felt comfortable to repeat the process with a phone for myself albeit an android Samsung A55.....love it.

    Condition

    Excellent

    Purchased

    07/12/2025

  • Rosemary F.

    Verified

    Reviewed 31/05/2025, United Kingdom.

    Very pleased with this phone - does everything I want it to. Arrived in good time and well packaged. However I'm not so happy with the charger - it takes forever to charge! Thought the initial charge took a long time, but it takes several hours to fully charge with more than 60% battery.

    Condition

    Excellent

    Purchased

    01/05/2025

  • Wendy G.

    Verified

    Reviewed 24/11/2025, United Kingdom.

    All went fine.... wish I'd ordered a case and a screen protector at the same time though. Can't remember if a suggestion came up and I ignored it

    Condition

    Excellent

    Purchased

    10/11/2025

  • Bippy B.

    Verified

    Reviewed 04/02/2026, United Kingdom.

    Happy with the phone but infuriatingly, Swype typing does not seem to work on it, even when you change the settings. A known bug apparently but makes it more or less unusable for me.

    Condition

    Excellent

    Purchased

    18/01/2026

  • Sophie R.

    Verified

    Reviewed 09/07/2025, United Kingdom.

    Really fast delivery! Phone is in wonderful condition, I'm so so happy with it. So grateful I could get it for this price too, no complaints

    Condition

    Excellent

    Purchased

    24/06/2025

  • Julie H.

    Verified

    Reviewed 27/06/2025, United Kingdom.

    The process was seemless. I ordered a good condition phone and it arrived in better than good condition. Set it up and works perfectly. The charger cable that came with it did not work but that's a minor detail. I did a trade in which was amazing. Highly recommend using this company and will use again.

    Condition

    Excellent

    Purchased

    29/05/2025

  • Adam B.

    Verified

    Reviewed 30/05/2025, United Kingdom.

    This was my 4th purchase from Back market, all different products, all fantastic in terms of delivery, communication and final products. Will definitely be using again!

    Condition

    Excellent

    Purchased

    14/05/2025

  • Sadie B.

    Verified

    Reviewed 14/06/2025, United Kingdom.

    Delivery was quick, it was securely packaged with no unnecessary plastics, and the phone's condition was immaculate. If I didn't know better, I'd say it was brand new.

    Condition

    Excellent

    Purchased

    29/05/2025

  • Bev K.

    Verified

    Reviewed 21/05/2025, United Kingdom.

    Very happy with phone. Great price's. The only thing was the charger lead that came with it did not fit it luckily I had one

    Condition

    Excellent

    Purchased

    03/05/2025

  • Christine M.

    Verified

    Reviewed 04/03/2026, United Kingdom.

    Brilliant phone, 100% happy

    Condition

    Excellent

    Purchased

    19/02/2026

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