Smarttechtrade's customer reviews

Overall rating

72 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    4.3/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.7/5

Reviews

  • Tanya P.

    Verified

    Reviewed 26/11/2024, United Kingdom.

    I ordered a 'good' condition Samsung S23 ultra Sunday afternoon. Paid a little for faster despatch and received Tuesday morning. I am so pleased. Only marks I can see to suggest it is a refurbishment is a little scratch near the charging port. Thank you so much 👌

    Condition

    Good

    Purchased

    24/11/2024

  • Howard H.

    Verified

    Reviewed 26/09/2025, United Kingdom.

    Very well, my phone arrived very rapidly and is in excellent, in fact like new condition, the battery life is excellent so I couldn't be happier. this is my second mpurchase from Back market and I ha ve been very satisfied. 100%

    Condition

    Excellent

    Purchased

    26/08/2025

  • Noel T.

    Verified

    Reviewed 24/08/2025, United Kingdom.

    I could not be more pleased with my purchase. Once I had settled on the phone I wanted and looked at the trade in price for my phone the process of purchase was very easy. It was ordered at 11:00am and delivered 10:30am the following day. I would say it was in new condition. Once I was satisfied all my data had transferred to my new phone, I did a factory reset on my old phone. I packed it up put on the preprinted label and took it to my local Post Office. I was notified when it was received, when it was being checked over and when the money was transferred to my bank, this process took about a week. This is my 3 purchase from Back Market and will not hesitate to order again for my next upgrade.

    Condition

    Excellent

    Purchased

    13/08/2025

  • Max S.

    Verified

    Reviewed 07/09/2025, United Kingdom.

    Phone arrived as expected and in good condition. Really happy with the communication and service so far! Would use them again! Although it could have been packaged a bit better within the box with bubble so that it was better secured.

    Condition

    Good

    Purchased

    24/08/2025

  • Sandra P.

    Verified

    Reviewed 29/05/2025, United Kingdom.

    I had ordered the purple Samsung S23+, I was contacted to be told there wasn't a purple one but that a black one could be sent for the same price. I agreed to this and it arrived very quickly and I am really pleased with it.

    Condition

    Good

    Purchased

    25/04/2025

  • Austin C.

    Verified

    Reviewed 05/10/2025, United Kingdom.

    This was the 2nd phone I've bought off Back Market Good value for money. Phone came in the condition I paid for and was delivered even before the estimated delivery date. Straightforward and easy worked app. I will be buying my next phone from Back Market.

    Condition

    Excellent

    Purchased

    23/09/2025

  • Michael H.

    Verified

    Reviewed 03/10/2024, United Kingdom.

    Absolutely excellent service ,the phone is in great condition not a make on it ,easy set up as my old phone is also a Samsung, spot on delivery on time brilliant service, will definitely be using again. Thank you

    Condition

    Good

    Purchased

    01/10/2024

  • Alistair F.

    Verified

    Reviewed 14/08/2025, United Kingdom.

    I am very happy with my S23 ultra. It is exactly as described, works great, and arrived promptly, with good tracking option

    Condition

    Good

    Purchased

    28/07/2025

  • Robert W.

    Verified

    Reviewed 24/08/2025, United Kingdom.

    Second phone from these people. Both are in very good condition. I am on 2 different networks as my location can be unreliable. So got these as opposed to brand new S25's at 3 or 4 times the cost. More than adequate for my needs.

    Condition

    Fair

    Purchased

    10/08/2025

  • Angela S.

    Verified

    Reviewed 10/12/2024, United Kingdom.

    The prices were good. I bought my A54 thinking good condition meant a few scratches, or signs of wear. When I received it, it was in excellent condition, I couldn’t tell it from a brand new phone. Very quick delivery, on time and I am more than pleased with my purchase. Thank you Back Market.

    Condition

    Good

    Purchased

    24/11/2024