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Overall performance
4.4/5
Appearance
4.3/5
Accessories
4.1/5
Battery
4.3/5
Lens & Camera
4.4/5
Packaging
4.3/5
Shipping
4.7/5
Reviewed 26/11/2024, United Kingdom.
I ordered a 'good' condition Samsung S23 ultra Sunday afternoon. Paid a little for faster despatch and received Tuesday morning. I am so pleased. Only marks I can see to suggest it is a refurbishment is a little scratch near the charging port. Thank you so much 👌
Condition
Good
Purchased
24/11/2024
Reviewed 26/09/2025, United Kingdom.
Very well, my phone arrived very rapidly and is in excellent, in fact like new condition, the battery life is excellent so I couldn't be happier. this is my second mpurchase from Back market and I ha ve been very satisfied. 100%
Condition
Excellent
Purchased
26/08/2025
Reviewed 24/08/2025, United Kingdom.
I could not be more pleased with my purchase. Once I had settled on the phone I wanted and looked at the trade in price for my phone the process of purchase was very easy. It was ordered at 11:00am and delivered 10:30am the following day. I would say it was in new condition. Once I was satisfied all my data had transferred to my new phone, I did a factory reset on my old phone. I packed it up put on the preprinted label and took it to my local Post Office. I was notified when it was received, when it was being checked over and when the money was transferred to my bank, this process took about a week. This is my 3 purchase from Back Market and will not hesitate to order again for my next upgrade.
Condition
Excellent
Purchased
13/08/2025
Reviewed 07/09/2025, United Kingdom.
Phone arrived as expected and in good condition. Really happy with the communication and service so far! Would use them again! Although it could have been packaged a bit better within the box with bubble so that it was better secured.
Condition
Good
Purchased
24/08/2025
Reviewed 29/05/2025, United Kingdom.
I had ordered the purple Samsung S23+, I was contacted to be told there wasn't a purple one but that a black one could be sent for the same price. I agreed to this and it arrived very quickly and I am really pleased with it.
Condition
Good
Purchased
25/04/2025
Reviewed 05/10/2025, United Kingdom.
This was the 2nd phone I've bought off Back Market Good value for money. Phone came in the condition I paid for and was delivered even before the estimated delivery date. Straightforward and easy worked app. I will be buying my next phone from Back Market.
Condition
Excellent
Purchased
23/09/2025
Reviewed 03/10/2024, United Kingdom.
Absolutely excellent service ,the phone is in great condition not a make on it ,easy set up as my old phone is also a Samsung, spot on delivery on time brilliant service, will definitely be using again. Thank you
Condition
Good
Purchased
01/10/2024
Reviewed 14/08/2025, United Kingdom.
I am very happy with my S23 ultra. It is exactly as described, works great, and arrived promptly, with good tracking option
Condition
Good
Purchased
28/07/2025
Reviewed 24/08/2025, United Kingdom.
Second phone from these people. Both are in very good condition. I am on 2 different networks as my location can be unreliable. So got these as opposed to brand new S25's at 3 or 4 times the cost. More than adequate for my needs.
Condition
Fair
Purchased
10/08/2025
Reviewed 10/12/2024, United Kingdom.
The prices were good. I bought my A54 thinking good condition meant a few scratches, or signs of wear. When I received it, it was in excellent condition, I couldn’t tell it from a brand new phone. Very quick delivery, on time and I am more than pleased with my purchase. Thank you Back Market.
Condition
Good
Purchased
24/11/2024