Smarttechtrade's customer reviews

Overall rating

81 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.3/5

  • Shipping

    4.7/5

Reviews

  • Richard M.

    Verified

    Reviewed 16/11/2025, United Kingdom.

    All is well very pleased with my new phone, still getting used to it, more complex than s10 ,so loads to get used to. The condition of the phone was good and hardly marked. Have brought from Back Market before so fare no problems at all

    Condition

    Good

    Purchased

    07/11/2025

  • Tanya P.

    Verified

    Reviewed 26/11/2024, United Kingdom.

    I ordered a 'good' condition Samsung S23 ultra Sunday afternoon. Paid a little for faster despatch and received Tuesday morning. I am so pleased. Only marks I can see to suggest it is a refurbishment is a little scratch near the charging port. Thank you so much 👌

    Condition

    Good

    Purchased

    24/11/2024

  • Howard H.

    Verified

    Reviewed 26/09/2025, United Kingdom.

    Very well, my phone arrived very rapidly and is in excellent, in fact like new condition, the battery life is excellent so I couldn't be happier. this is my second mpurchase from Back market and I ha ve been very satisfied. 100%

    Condition

    Excellent

    Purchased

    26/08/2025

  • Noel T.

    Verified

    Reviewed 24/08/2025, United Kingdom.

    I could not be more pleased with my purchase. Once I had settled on the phone I wanted and looked at the trade in price for my phone the process of purchase was very easy. It was ordered at 11:00am and delivered 10:30am the following day. I would say it was in new condition. Once I was satisfied all my data had transferred to my new phone, I did a factory reset on my old phone. I packed it up put on the preprinted label and took it to my local Post Office. I was notified when it was received, when it was being checked over and when the money was transferred to my bank, this process took about a week. This is my 3 purchase from Back Market and will not hesitate to order again for my next upgrade.

    Condition

    Excellent

    Purchased

    13/08/2025

  • Sandra P.

    Verified

    Reviewed 29/05/2025, United Kingdom.

    I had ordered the purple Samsung S23+, I was contacted to be told there wasn't a purple one but that a black one could be sent for the same price. I agreed to this and it arrived very quickly and I am really pleased with it.

    Condition

    Good

    Purchased

    25/04/2025

  • Max S.

    Verified

    Reviewed 07/09/2025, United Kingdom.

    Phone arrived as expected and in good condition. Really happy with the communication and service so far! Would use them again! Although it could have been packaged a bit better within the box with bubble so that it was better secured.

    Condition

    Good

    Purchased

    24/08/2025

  • Michael H.

    Verified

    Reviewed 03/10/2024, United Kingdom.

    Absolutely excellent service ,the phone is in great condition not a make on it ,easy set up as my old phone is also a Samsung, spot on delivery on time brilliant service, will definitely be using again. Thank you

    Condition

    Good

    Purchased

    01/10/2024

  • Austin C.

    Verified

    Reviewed 05/10/2025, United Kingdom.

    This was the 2nd phone I've bought off Back Market Good value for money. Phone came in the condition I paid for and was delivered even before the estimated delivery date. Straightforward and easy worked app. I will be buying my next phone from Back Market.

    Condition

    Excellent

    Purchased

    23/09/2025

  • Andrew E.

    Verified

    Reviewed 23/11/2025, United Kingdom.

    Very happy with my new phone , this is the 4th phone we have brought now for our family . As always great value for money with piece of mind .

    Condition

    Excellent

    Purchased

    11/11/2025

  • Val W.

    Verified

    Reviewed 09/11/2025, United Kingdom.

    I am really impressed with the service and communications, love the phone, looked bran new and so far no issues at all.

    Condition

    Excellent

    Purchased

    29/10/2025