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Seller reviews, items and info
Approved seller with 4.6/5 Stars ratingTrusted on Back Market for
Overall rating
272 verified reviewsRating details
Battery
4.6/5
Shipping
4.7/5
Lens & Camera
4.7/5
Accessories
4.3/5
Packaging
4.6/5
Overall performance
4.5/5
Appearance
4.6/5
Reviews
Olivia B.
Verified purchaseReviewed 21/05/2026, United Kingdom.
Delivery was super fast, the phone was perfectly packaged and basically brand new. Not one single scratch on it, it works great so far and the battery health is at 100%, this is my 4th time purchasing tech from back market and I’ve never been disappointed.
Condition
Excellent
Purchased
08/05/2026
Klaudia L.
Verified purchaseReviewed 30/04/2026, United Kingdom.
I purchased an iPhone 13 Pro in “excellent” condition and I’m genuinely very impressed. The phone looks like new – there are no scratches, signs of wear, or any damage at all. The screen is in perfect condition, completely free from marks, and the body looks flawless. I am very happy
Condition
Excellent
Purchased
01/04/2026
Ellie D.
Verified purchaseReviewed 21/12/2025, United Kingdom.
Had a bad previous experience with backmarket but though I would give it another go and wow great condition, fast shipping and looks brand new!! This supplier is the best I have seen so far. Good price and great customer service.
Condition
Excellent
Purchased
10/12/2025
Mark G.
Verified purchaseReviewed 29/03/2026, United Kingdom.
My iPhone 14 was faulty. But on the plus side I returned it no problem I was expecting a replacement but got full refund and I just bought another . Customer chat sorted it all out can’t fault the company at all. To get a faulty phone was just bad luck now all sorted
Condition
Excellent
Purchased
18/03/2026
Aileen G.
Verified purchaseReviewed 03/08/2026, United Kingdom.
Great, no problems
Condition
Excellent
Purchased
24/07/2026
Abbie W.
Verified purchaseReviewed 07/03/2026, United Kingdom.
Ordered the fair condition with a new battery for my daughter. It’s absolutely pristine no marks or scratches and battery is at 100%. Quick delivery. Excellent seller and service!!
Condition
Fair
Purchased
05/03/2026
Chloe H.
Verified purchaseReviewed 26/03/2026, United Kingdom.
Brilliant. I’ll never buy a new iPhone again! I was torn between getting an iPad mini or a new phone and with two second hand devices I could get both!! Phone is in immaculate condition, postage was super quick and it’s very cheap for a new iPhone! I will recommend back market to anyone getting a new phone it’s a no brainer! Phone is brilliant.
Condition
Excellent
Purchased
11/03/2026
Lee B.
Verified purchaseReviewed 11/12/2025, United Kingdom.
OMG….very hesitant to use as I normally use CEX but now I know I’ve done the right thing as my pre loved iPhone 13 Pro Max is absolutely perfect in every way…..I went for the “excellent” grade and a new battery and I got exactly that, the phone is in mint condition and 100% battery The delivery is amazing….ordered at 06:30 10/12 and got it the next day by 13:00 You get the usb c charging cable and the tool to open the sim slot. Do not hesitate using this platform.
Condition
Excellent
Purchased
10/12/2025
Benjamin O.
Verified purchaseReviewed 28/11/2025, United Kingdom.
Came in perfect condition and on time
Condition
Excellent
Purchased
25/11/2025
Gina C.
Verified purchaseReviewed 15/03/2026, United Kingdom.
Phone arrived swiftly and in great condition. Imediately checked the battery life found to be consistent to 100% Looks brand new - mint condition/ Great colour and clarity on camera.
Condition
Excellent
Purchased
04/03/2026