Smart Gadgets

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

262 verified reviews

Rating details

  • Battery

    4.6/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.6/5

  • Overall performance

    4.6/5

  • Appearance

    4.7/5

Reviews

  • Klaudia L.

    Verified purchase

    Reviewed 30/04/2026, United Kingdom.

    I purchased an iPhone 13 Pro in “excellent” condition and I’m genuinely very impressed. The phone looks like new – there are no scratches, signs of wear, or any damage at all. The screen is in perfect condition, completely free from marks, and the body looks flawless. I am very happy

    iPhone 13 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    01/04/2026

  • Olivia B.

    Verified purchase

    Reviewed 21/05/2026, United Kingdom.

    Delivery was super fast, the phone was perfectly packaged and basically brand new. Not one single scratch on it, it works great so far and the battery health is at 100%, this is my 4th time purchasing tech from back market and I’ve never been disappointed.

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    08/05/2026

  • Ellie D.

    Verified purchase

    Reviewed 21/12/2025, United Kingdom.

    Had a bad previous experience with backmarket but though I would give it another go and wow great condition, fast shipping and looks brand new!! This supplier is the best I have seen so far. Good price and great customer service.

    iPhone 14 Plus 256GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    10/12/2025

  • Michael D.

    Verified purchase

    Reviewed 18/03/2026, United Kingdom.

    Fabulous, I needed a more up to date phone, it’s a IPhone 12 Pro up from a 7 plus. Most of my software would not update due to the ios. I don’t need the most up to date phone. I did need more space and higher ios. This will do me, I am 61. My daughter bought a 15 pro and told me about this site. I’m looking at upgrading my watch next, on here

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked

    Condition

    Fair

    Purchased

    02/03/2026

  • Rachel M.

    Verified purchase

    Reviewed 30/06/2026, United Kingdom.

    My first Back Market experience was very good with fast delivery and what feels like a new iphone! The only issue is that the microphone isn't as good quality as my (very old Iphone 7) and this one is a 12. I do alot of style videos, and do a voice over the top. I was surprised how poor the sound. Any tips or add-ons for this please?

    iPhone 12 256GB - White - Unlocked

    Condition

    Excellent

    Purchased

    22/06/2026

  • Lee B.

    Verified purchase

    Reviewed 11/12/2025, United Kingdom.

    OMG….very hesitant to use as I normally use CEX but now I know I’ve done the right thing as my pre loved iPhone 13 Pro Max is absolutely perfect in every way…..I went for the “excellent” grade and a new battery and I got exactly that, the phone is in mint condition and 100% battery The delivery is amazing….ordered at 06:30 10/12 and got it the next day by 13:00 You get the usb c charging cable and the tool to open the sim slot. Do not hesitate using this platform.

    iPhone 13 Pro Max 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    10/12/2025

  • Shaun G.

    Verified purchase

    Reviewed 29/03/2026, United Kingdom.

    I’m so pleased with my new phone. I went for the excellent condition phone and it is immaculate. I also opted for the replacement battery and for only an extra £13 it was a no brainer. Not sure if I’ll get a brand new phone ever again. Cheers

    iPhone 13 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    18/03/2026

  • Chloe H.

    Verified purchase

    Reviewed 26/03/2026, United Kingdom.

    Brilliant. I’ll never buy a new iPhone again! I was torn between getting an iPad mini or a new phone and with two second hand devices I could get both!! Phone is in immaculate condition, postage was super quick and it’s very cheap for a new iPhone! I will recommend back market to anyone getting a new phone it’s a no brainer! Phone is brilliant.

    iPhone 13 Pro Max 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    11/03/2026

  • Herman R.

    Verified purchase

    Reviewed 29/06/2026, United Kingdom.

    Looks like a brand new. The only thing I didn’t like it’s the buttons - The side buttons are loose and wobble when touched. They still work properly, but they don’t feel firm or premium as if it’d be some cheap android phone. One of the buttons is solid comparing to the rest and it feels like there was missed some part when the phone was assembled.

    iPhone 13 Pro Max 128GB - Alpine Green - Unlocked

    Condition

    Excellent

    Purchased

    18/06/2026

  • Mark G.

    Verified purchase

    Reviewed 29/03/2026, United Kingdom.

    My iPhone 14 was faulty. But on the plus side I returned it no problem I was expecting a replacement but got full refund and I just bought another . Customer chat sorted it all out can’t fault the company at all. To get a faulty phone was just bad luck now all sorted

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    18/03/2026

23 products