











Overall performance
4.3/5
Accessories
4.1/5
Appearance
4.5/5
Battery
4.2/5
Lens & Camera
4.6/5
Packaging
4.5/5
Shipping
4.6/5
Reviewed 19/01/2026, United Kingdom.
Exactly how described, in excellent working condition, was the perfect birthday present for my daughter. Thank you so much
Condition
Excellent
Purchased
09/01/2026
Reviewed 28/02/2026, United Kingdom.
I wish to return this item: Order #77338157 MacBook Pro 16-inch (2023) - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 512GB - QWERTY - English.jpeg MacBook Pro 16-inch (2023) - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 512GB - QWERTY - English Sold by Shayra tech Ltd Quality assurance £9.99 Total £1,069.99 If possible I would like to talk to someone in Customer Care (preferably by phone but by text chat if strictly necessary) as the reason for return is not quite as simple as “I changed my mind”.Alos I do not want to leave a review as requested because it would be negative and that is possibly unfair to Backmarket. I have indeed changed my mine but more because of the way that your other refurbisher - musicMagpie - handled my trade in. If I cannot trust one of your refurbishers then I must question whether or not I can trust any of them and it will be safer for me to return the above MacBook Pro. Just to be clear, this is not about me not liking musicMagpies valuation (down from 520 GBP to 79 GBP) but about the fact that having returned my MacBook Air it is in fact in excellent condition (I can provide photographs of course). I am not looking to get the assessment changed, it would be too much hassle. I shall sell it on eBay.
Condition
Excellent
Purchased
15/02/2026
Reviewed 22/02/2026, United Kingdom.
The laptop is even better than expected! It's like new! Well worth the money, and the shipping was super quick too. I've had lots of contact from Back Market to ensure I am happy too. Would 100% recommend!
Condition
Excellent
Purchased
02/02/2026
Reviewed 02/02/2026, United Kingdom.
It’s everything that I wanted and it’s delivered! The packaging was very good and the product itself was great!
Condition
Excellent
Purchased
21/01/2026
Reviewed 01/02/2026, United Kingdom.
Great device but very low battery %. (81%). Contacted support and they said should be 85% <600 cycles but mine was ok - but it wasn’t - then corrected - but then on the site it says 80% - so support is hallucinating - which is bad - I could have sent it back but was worried it would take an age for repairs or refund - so gonna keep and if battery dies will use warrantee - if it stands
Condition
Excellent
Purchased
18/01/2026
Reviewed 23/10/2025, United Kingdom.
This doesn't look anything "good" It is super excellent. Not a single scratch. Easy to set up.. The pen works brilliantly. I'm in love with my new device! Definitely recommend
Condition
Good
Purchased
18/10/2025
Reviewed 22/02/2026, United Kingdom.
I was sent the incorrect colour but everything else was the same. Contacted customer service and the person I spoke with was efficient and helpful.
Condition
Excellent
Purchased
08/02/2026
Reviewed 24/08/2025, United Kingdom.
Needed support from Apple to get it going. It was stuck in 'Must setup TouchId' loop. Then it eventually downloaded my iPhone setup from iCloud. Today I discovered it cannot update the iPadOS because it doesn't have enough memory. Battery seems ok, but device is too heavy.
Condition
Good
Purchased
10/08/2025
Reviewed 28/12/2025, United Kingdom.
Fast delivery , iPad Pro is working great thanks
Condition
Good
Purchased
19/12/2025
Reviewed 08/12/2025, United Kingdom.
The iPad is in excellent condition. Except the battery life. It doesn’t last long. But I expected that from old iPad. The delivery was fast
Condition
Excellent
Purchased
28/11/2025