








Refurbished price:£579.00
Versus £699.00 new

Refurbished price:£709.00
Versus £799.00 new

Battery
4/5
Shipping
4.6/5
Lens & Camera
4.5/5
Accessories
4.1/5
Packaging
4.2/5
Overall performance
4.2/5
Appearance
4.4/5
Reviewed 04/09/2025, United Kingdom.
This device is absolutely flawless! It works perfectly fine, with no flaws or negatives. I couldn’t tell it wasn’t brand new at all. The battery is also at 100%. It was a big upgrade, and I’m very happy with my purchase. All my family members are big customers of BackMarket, so after many recommendations, this was my first purchase. The process was very quick and hassle-free. I sent back my old phone, and they were more than happy to pay the amount promised. It also feels like I made a difference by not buying a brand new device (sustainable point of view). Buy smartly, people!
Condition
Premium
Purchased
15/08/2025
Reviewed 09/06/2026, United Kingdom.
I was a bit apprehensive buying a refurbished phone but so glad I did now! Absolutely love my new phone, the transition from my old iPhone went smoothly too, managed to figure it out on my own. No issues with sending my old iPhone back either and receiving the agreed money within a reasonable time. Would definitely recommend using this company.
Condition
Excellent
Purchased
26/05/2026
Reviewed 18/02/2025, United Kingdom.
I ordered an iPhone 12 to replace my old iPhone 7. After reading several reviews I went for a ‘good’. condition and I was not disappointed. It arrived within two days and looked brand new. Not a mark on it. So pleased my daughter has bought an identical iPhone 12 in a different colour and again, it looks brand new. Will definitely be ordering from Back Market in the future and I would recommend to anyone thinking of buying a new mobile to buy reconditioned.
Condition
Good
Purchased
03/02/2025
Reviewed 14/05/2026, United Kingdom.
It arrived on time and it looks good enough to be brand new. There was a nice little stand included which will come in handy. It appears to be working fine, barring my own errors on transferring the data from my old iphone, thus making the whole task more laborious than necessary. I am glad that I made the upgrade.. This is my second item from Back Market and I shall be using them again, without hesitation.
Condition
Premium
Purchased
27/04/2026
Reviewed 10/11/2025, United Kingdom.
Absolutely love my new phone, so responsive, pictures are crystal clear and I’m sure it is a new phone. So all in all couldn’t be more pleased. Arrived promptly too.
Condition
Premium
Purchased
29/10/2025
Reviewed 18/09/2025, United Kingdom.
Brilliant!!! I got an excellent grade, but only as I was going through my option and selecting and excellent grade wasn’t much more. The handset is faultless. Like brand new out the box…just without the price. Delivery was mega quick and the trade in process is seamless. You get everything you need in a matter of days to ship your old hand set. Love my iPhone 16. Thank you
Condition
Excellent
Purchased
13/09/2025
Reviewed 25/08/2025, United Kingdom.
This is my 3rd purchase of a refurbished iPhone 14-15-16 and this is the first time it’s gone to plan, good communication, label I self printed myself as the package promised didn’t arrive. I prefer to use Royal Mail so that was good. A counter offer was made but acceptable . All good so far just waiting for my cash as it’s a bank holiday.
Condition
Premium
Purchased
09/08/2025
Reviewed 11/05/2025, United Kingdom.
This is my first purchase from back market. I am honestly so impressed! The phone I purchased is absolutely immaculate with 100% battery health. I saved £350 by buying a refurbished phone and I am going to be recommending back market to everyone!
Condition
Premium
Purchased
28/04/2025
Reviewed 05/06/2026, United Kingdom.
Excellent product. iPhone 16 looks brand new. Shipping was super fast, I ordered late afternoon, it arrived late morning the next day which I wasn’t expecting. Thanks.
Condition
Premium
Purchased
02/06/2026
Reviewed 16/11/2025, United Kingdom.
I’m very happy with BackMarket! My iPhone came just 1 working day after I’d placed my order and exceeded my expectations. I got an Excellent rated phone and my battery is 100% capacity. The is not a single scratch and the display is perfect. I’m definitely satisfied, reasonable price for a great quality phone. I’ll definitely be back👍
Condition
Premium
Purchased
31/10/2025