By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
2,492 verified reviews in the last 24 months.
Jocelyn E.
Purchased on the 3 February 2025
Verified purchaseI ordered an iPhone 12 to replace my old iPhone 7. After reading several reviews I went for a ‘good’. condition and I was not disappointed. It arrived within two days and looked brand new. Not a mark on it. So pleased my daughter has bought an identical iPhone 12 in a different colour and again, it looks brand new. Will definitely be ordering from Back Market in the future and I would recommend to anyone thinking of buying a new mobile to buy reconditioned.
Condition
Good
Reviewed in United Kingdom on 18 February 2025
Kevin O.
Purchased on the 9 August 2025
Verified purchaseThis is my 3rd purchase of a refurbished iPhone 14-15-16 and this is the first time it’s gone to plan, good communication, label I self printed myself as the package promised didn’t arrive. I prefer to use Royal Mail so that was good. A counter offer was made but acceptable . All good so far just waiting for my cash as it’s a bank holiday.
Condition
Premium
Reviewed in United Kingdom on 25 August 2025
Harriett B.
Purchased on the 28 April 2025
Verified purchaseThis is my first purchase from back market. I am honestly so impressed! The phone I purchased is absolutely immaculate with 100% battery health. I saved £350 by buying a refurbished phone and I am going to be recommending back market to everyone!
Condition
Premium
Reviewed in United Kingdom on 11 May 2025
Roger M.
Purchased on the 4 May 2025
Verified purchaseReally happy with my refurb iPhone 15. Fantastic condition. Great value. Delivery efficient. Had initial data problem but turned out to be service provider problem with SIM card code. Once sorted all good. Just getting used to new toggles but up and running. I would recommendBackMarket.
Condition
Premium
Reviewed in United Kingdom on 18 May 2025
Dasia C.
Purchased on the 23 July 2025
Verified purchaseBrilliant phone. Always a bit nerve wracking when spending a lot of money, especially on tech when so much can go wrong. Excellent condition was spot on, totally immaculate. Phone feels brand new, shipping was fast and was kept updated throughout.
Condition
Excellent
Reviewed in United Kingdom on 6 August 2025
Emma S.
Purchased on the 18 June 2025
Verified purchaseI was nervous buying this online, it was a lot of money and I'd not used Back Market before, but the phone came almost straight away and was exactly as described. Couldn't be happier. I now need to upgrade my MacBook.....
Condition
Premium
Reviewed in United Kingdom on 30 June 2025
Ian B.
Purchased on the 15 April 2025
Verified purchaseI’m amazed at how high quality the phone is, premium really did mean premium! I checked the number of battery lifecycles done and it was 0! Honestly amazing and I will be telling everyone to buy their next iPhone from Backmarket.
Condition
Premium
Reviewed in United Kingdom on 30 April 2025
Jake T.
Purchased on the 19 March 2025
Verified purchasePhone arrived well packaged and within 48 hours of ordering The phone itself is brand new having zero previous charges with me being the first user It is worth paying premium. I was so impressed with the service that I recommended it to my partner who was looking to upgrade her phone, she received a very similar phone with only 12 previous charge cycles (basically brand new) Would highly recommend it.
Condition
Premium
Reviewed in United Kingdom on 3 April 2025
David S.
Purchased on the 6 November 2024
Verified purchaseBought an refurbished iPhone se 2022, very happy with it!! Exactly as described with good battery health and very fast shipping. Will definitely be getting my next one from Backmarket 😁
Condition
Good
Reviewed in United Kingdom on 18 November 2024
Cindy W.
Purchased on the 27 September 2024
Verified purchasePerfect phone!! Thought id give this a try as never bought it from here before , delivery’s on time as it stated it would be dispatched the next working day , bought it in excellent condition and its just like buying it from Apple Store , no scratch, no chips , no dents , battery on 100% , just as I expected
Condition
Excellent
Reviewed in United Kingdom on 2 October 2024