Saigates Limited's customer reviews

Was hesitant to order at first but when I received my refurbished phone I was presently surprised. I went for the excellent condition option and the phone is like new, couldn’t fault it, would definitely buy another refurbished phone from here in the future. The trade in process is also very simple and straight forward

Must admit I was a bit dubious about ordering a refurbished iPhone from Back Market on line, but reading all the great comments I decided to go ahead… I definitely had no need to worry, my iPhone 13 Pro arrived on time, very well packed and in mint condition….. The cost was just under £500 for a “excellent condition”in gold coloured, just what I wanted, I am very pleased with my phone and would highly recommend anyone to use this company

1st time I have used this company for refurbished phones very happy with Samsung galaxy 21 ultra , would defo do this again alot cheaper than buying brand new 😀

I chose to buy this refurbished phone from Backmarket because of their reputation for quality, affordability, and environmental friendliness. As a student, I chose a cost-effective option that didn't compromise on performance, especially since my previous phone had issues that made it impractical to repair. Backmarket's extensive selection of refurbished devices and positive reviews made it an attractive option for finding a reliable phone without the high price tag of a new one. Additionally, their warranty and return policy provided some reassurance that I would receive a device in good working order. Unfortunately, my experience has not lived up to these expectations, leading to significant frustration and disappointment. I purchased this phone on June 15 to ensure its arrival before my prom and summer holiday, and it arrived promptly on the Monday after. The purpose of buying this was to take good photos (my previous phone, an S21 Ultra purchased last June from Backmarket seller 4Gadgets, had a defective camera and degenerating screen around the selfie camera a few weeks in, but a certified repair was financially feasible). I am happy with the phone’s speakers, connectivity, s...

I received my refurbished Samsung galaxy a10 before the estimated delivery date and the phone is perfectly functional, I'm impressed by how good the battery life is, I'm able to obtain about 4 days of battery life out of the before it needs to be recharged, the face Recognition works well also, overall I'm very happy with my purchase, thanks James walker

Very reasonably priced considering the Apples own refurbished iPhone 12 Pro is about 100+ quid more for what I imagine would be the same result. The satisfaction of knowing I’ve paid less by default plus the student discount is priceless in itself. I treated myself to the “excellent” quality handset and it’s basically brand new. 98% battery capacity and not a mark on the screen or casing. I have one issue with the handset itself being that the settings app is convinced I’ve got a dodgy camera part and urges me to get it checked out, but I don’t know if this is due to Backmarket maintenance or a bug that’s been reported across quite a lot of iPhone 12s. Either way, it doesn’t affect the working of the phone and the camera is completely fine. Overall very pleased with my experience. Would highly recommend biting the bullet and going straight to excellent if it’s within your budget, because it’s pretty much brand new for half the price.

I bought this phone for my son for Christmas. He didn't even realise it was refurbished. The only give away was lack of Samsung box. The phone is in PERFECT order, looks brand new and I have one happy son. happy days. 😁

Bought this for partner as his was on its way out. To be honest I was a bit sceptical about refurbished having bought something before from another site and it been a complete waste. I have to say this is not the case with this phone it come in excellent condition and as close to brand new condition on the outside as you can get. Everything on the inside works perfect and i am over the moon with my purchase the other half is happier than I am. I’d definitely use this site again for anything really given that the phone is fantastic. Great service arrived well ahead of time and well packed. After sales care has been fab too. 100% happy customer and look forward to dealing with you again in the very near future thank you

After buying 3 phones from Backmarket with huge success and satisfaction, the 4th unfortunately wouldn't switch on or charge. However the customer service was outstanding and they sorted my return and refund within a couple of days.I have reordered and this one has been delivered promptly and is in fantastic condition. Thoroughly recommend BackMarket to anyone wanting a decent reconditioned phone with good customer service.