Saigates Limited's customer reviews

605 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • P

    Pippa T.

    Purchased on the 6 October 2024

    Verified purchase

    My first time using Back Market so was a bit apprehensive, but I'm super happy with my phone! Phone looks in perfect condition to me. Battery life seems great. Would definitely use again in the future!

    Item

    Galaxy S21+ 5G 256GB - Pink - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 20 October 2024

  • C

    Carol F.

    Purchased on the 27 December 2023

    Verified purchase

    Must admit I was a bit dubious about ordering a refurbished iPhone from Back Market on line, but reading all the great comments I decided to go ahead… I definitely had no need to worry, my iPhone 13 Pro arrived on time, very well packed and in mint condition….. The cost was just under £500 for a “excellent condition”in gold coloured, just what I wanted, I am very pleased with my phone and would highly recommend anyone to use this company

    Item

    iPhone 13 Pro 128GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 7 January 2024

  • R

    Robert H.

    Purchased on the 16 July 2025

    Verified purchase

    This is my second Iphone i have purchased from Back Market and like my last Iphone this Iphone 14 it is in perfect condition, Not a mark on it and it performs perfectly. I would recommend This company to every one and i will buy again in the future.

    Item

    iPhone 14 256GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 1 August 2025

  • S

    Sofia M.

    Purchased on the 12 May 2025

    Verified purchase

    I ordered the blue iPhone 13 and I got a call to say they don’t have the blue one but I could have a red or a midnight colour. I chose the midnight and when came the phone was spotless and worse well. Definitely recommend this place for buying phones. I went for excellent and no even one scratch! Battery seems fine too.

    Item

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 28 May 2025

  • J

    Jeannette O.

    Purchased on the 23 September 2024

    Verified purchase

    Absolutely over the moon with my purchase. I would never know this was a refurbished phone as it looked new on arrival and works brilliantly. Even happier knowing I’ve reduced my carbon footprint through recycling. Never buying new again.

    Item

    iPhone 13 Pro 512GB - Graphite - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 7 November 2024

  • B

    Brad C.

    Purchased on the 22 September 2024

    Verified purchase

    Was hesitant to order at first but when I received my refurbished phone I was presently surprised. I went for the excellent condition option and the phone is like new, couldn’t fault it, would definitely buy another refurbished phone from here in the future. The trade in process is also very simple and straight forward

    Item

    iPhone 13 Pro Max 256GB - Graphite - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 7 October 2024

  • J

    James W.

    Purchased on the 1 September 2023

    Verified purchase

    I received my refurbished Samsung galaxy a10 before the estimated delivery date and the phone is perfectly functional, I'm impressed by how good the battery life is, I'm able to obtain about 4 days of battery life out of the before it needs to be recharged, the face Recognition works well also, overall I'm very happy with my purchase, thanks James walker

    Item

    Galaxy A10 32GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 22 September 2023

  • B

    Ben T.

    Purchased on the 25 July 2025

    Verified purchase

    Condition listed as good, but its really good. Only ever buy refurbished. Delivered on time and packaged well. Nothing bad about this!

    Item

    Google Pixel 8 Pro 256GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 11 August 2025

  • M

    Maria M.

    Purchased on the 13 December 2023

    Verified purchase

    I bought this phone for my son for Christmas. He didn't even realise it was refurbished. The only give away was lack of Samsung box. The phone is in PERFECT order, looks brand new and I have one happy son. happy days. 😁

    Item

    Galaxy S20 5G 128GB - Grey - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 11 January 2024

  • S

    Sarah G.

    Purchased on the 9 December 2023

    Verified purchase

    Bought this for partner as his was on its way out. To be honest I was a bit sceptical about refurbished having bought something before from another site and it been a complete waste. I have to say this is not the case with this phone it come in excellent condition and as close to brand new condition on the outside as you can get. Everything on the inside works perfect and i am over the moon with my purchase the other half is happier than I am. I’d definitely use this site again for anything really given that the phone is fantastic. Great service arrived well ahead of time and well packed. After sales care has been fab too. 100% happy customer and look forward to dealing with you again in the very near future thank you

    Item

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 27 December 2023