Saigates Limited's customer reviews

4.4/5

310 verified reviews in the last 6 months.

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    Carol F.

    5/5

    Reviewed in United Kingdom on 7 January 2024

    Must admit I was a bit dubious about ordering a refurbished iPhone from Back Market on line, but reading all the great comments I decided to go ahead… I definitely had no need to worry, my iPhone 13 Pro arrived on time, very well packed and in mint condition….. The cost was just under £500 for a “excellent condition”in gold coloured, just what I wanted, I am very pleased with my phone and would highly recommend anyone to use this company
    iPhone 13 Pro

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    Purchased on the 27 December 2023

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    Anna K.

    4.6/5

    Reviewed in United Kingdom on 7 October 2023

    So far I'm really stoked with my phone, I forget that it's not brand new to be honest. I don't believe in buying new phones that require replacing every 2 years and fund child slavery and mining and cost 4 figures. My boyfriends phone was from Back Market and his was pristine and still going strong so I had a look and found my dream pink samsung for an amazing price. It had a few scratches on one metal side (now hidden by my case) but other than that it's beautiful. It's also been working like a dream, no issues or signs that it's not fresh out the box. The charger cable I received is very slow so I keep it at work as back up, and use my own one. I've been telling my friends about my refurbished phone to encourage them to consider a more ethical option when they need to upgrade!
    Galaxy S20 5G

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    Purchased on the 18 September 2023

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    Sarah G.

    5/5

    Reviewed in United Kingdom on 27 December 2023

    Bought this for partner as his was on its way out. To be honest I was a bit sceptical about refurbished having bought something before from another site and it been a complete waste. I have to say this is not the case with this phone it come in excellent condition and as close to brand new condition on the outside as you can get. Everything on the inside works perfect and i am over the moon with my purchase the other half is happier than I am. I’d definitely use this site again for anything really given that the phone is fantastic. Great service arrived well ahead of time and well packed. After sales care has been fab too. 100% happy customer and look forward to dealing with you again in the very near future thank you
    iPhone 8

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    Purchased on the 9 December 2023

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    Michelle C.

    5/5

    Reviewed in United Kingdom on 10 December 2023

    Oh I'm delighted.was worried about buying a refurbished phone but there's not a mark on it and it works perfectly I saved so much money buying a phone this way. I will always shop on back market from now on.im after a watch to match the phone next .very happy with my purchase.
    Galaxy A70

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    Purchased on the 27 November 2023

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    Lynda S.

    4.8/5

    Reviewed in United Kingdom on 19 December 2023

    After buying 3 phones from Backmarket with huge success and satisfaction, the 4th unfortunately wouldn't switch on or charge. However the customer service was outstanding and they sorted my return and refund within a couple of days.I have reordered and this one has been delivered promptly and is in fantastic condition. Thoroughly recommend BackMarket to anyone wanting a decent reconditioned phone with good customer service.
    Galaxy A40

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    Purchased on the 15 December 2023

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    Maria M.

    5/5

    Reviewed in United Kingdom on 11 January 2024

    I bought this phone for my son for Christmas. He didn't even realise it was refurbished. The only give away was lack of Samsung box. The phone is in PERFECT order, looks brand new and I have one happy son. happy days. 😁
    Galaxy S20 5G

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    Purchased on the 13 December 2023

  • K

    Karina W.

    4.8/5

    Reviewed in United Kingdom on 16 November 2023

    I got my order about 2 weeks ago, (2 days before expected delivery date). And... I am in love with my new phone... this much that I am still using my old one as I am afraid to destroy it. Item is in excelent condition, shiny and has this little pen which stole my heart. I would definitelly recommended Back Market to anyone who was scared to get "refurbished phone". I was really anxious about buying used phone, but it turned out that it's pretty sweet deal!
    Galaxy Note10+

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    Purchased on the 29 October 2023

  • K

    Ken J.

    4.8/5

    Reviewed in United Kingdom on 19 November 2023

    My Samsung Galaxy S20 5G arrived very soon after ordering. I ordered the Excellent condition choice and Excellent is exactly what I got. It couldn't have looked any better had I bought brand new. It was 80% charged when initially switched on so was able to switch Sim from old to new and begin downloading & updating. No glitches found so far & at this time I'm pretty confident that there are none. I would definitely purchase from here again and have already recommended friends to do the same.
    Galaxy S20 5G

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    Purchased on the 3 November 2023

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    Clayton T.

    4.6/5

    Reviewed in United Kingdom on 10 December 2023

    Bought iPhone 11 64 GB from back market. At first I was sceptical but after reading reviews I thought I would chance it. I must say I got the phone earlier than expected and to my amazement the phone is like a brand new one. I am so pleased. I was expecting it to arrive in a proper box but it came in bubble wrap but to be fair there was no marks or scratches that I could see. Overall very satisfied customer I will use and recommend Back market to others.
    iPhone 11

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    Purchased on the 30 November 2023

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    Mahia B.

    4.1/5

    Reviewed in United Kingdom on 13 October 2023

    iPhone is okay so far but seems the sound on the call mic is quite poor. I ordered an IPhone 11 in excellent condition white. The phone physically is very nice with a minor scratch. Will wait a few days before contacting customer service to see if this can be resolved. Previously we had ordered an IPhone 12 and Face ID didn’t work, was forgiving and left it as it was despite buying it in excellent condition. But this is the second order and seems like there will always be 1 or 2 issues even with the excellent rated phones. Delivery and packaging is excellent, I will give them that.
    iPhone 11

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    Purchased on the 11 October 2023