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437 verified reviews in the last 10 years.
Jamie Q.
Purchased on the 23 March 2025
Verified purchaseThe phone was in perfect condition - even better than expected, couldn't even tell it was refurbished. Excellent value for money - works perfectly, delivery was quick and overall very satisfied. Will consider using BM again.
Condition
Excellent
Reviewed in United Kingdom on 7 April 2025
Lewis M.
Purchased on the 13 December 2024
Verified purchaseHere’s a possible review for your refurbished Apple iPad and iPhone 11 Pro from Back Market: I recently purchased a refurbished Apple iPad and an iPhone 11 Pro from Back Market, and I couldn’t be more impressed! Both devices arrived in flawless condition, looking and functioning as though they were brand new. The screens were pristine, the batteries were in excellent health, and the overall performance was exactly what I’d expect from brand-new Apple products. The packaging was secure, ensuring the devices were well-protected during shipping. I also appreciated the detailed information provided on each product’s condition before purchasing—it was clear, transparent, and accurate. Back Market’s pricing was fantastic, offering significant savings compared to buying new without compromising quality. Additionally, their warranty and return policy gave me peace of mind. I highly recommend Back Market to anyone looking for reliable refurbished electronics. These devices are a great way to get premium products at a fraction of the cost while being environmentally conscious. I’ll definitely be shopping here again.
Condition
Excellent
Reviewed in United Kingdom on 18 December 2024
Linda P.
Purchased on the 1 March 2025
Verified purchaseRefurbished mobile arrived promptly and in excellent condition . transfer of apps and contacts from old phone very straight forward as was transfer of existing number. Transferring WhatsApp history was more challenging but worked in the end. Overall, I am delighted with the new phone.
Condition
Good
Reviewed in United Kingdom on 19 March 2025
Ady C.
Purchased on the 3 March 2025
Verified purchaseWell I don’t generally like buying such an expensive item on the internet, but after reading your reviews, I decided to try it, I am pleasantly surprised of the quality of the phone. I thought it was a brand new one. And my wife loves it. A quick delivery and very well packed for transit, Thank you Will definitely be back.
Condition
Excellent
Reviewed in United Kingdom on 7 March 2025
Anthony H.
Purchased on the 13 January 2024
Verified purchaseAn absolutely first class refurbished iPhone XR 64GB - Black - Unlocked. It's condition was described as "Fair" by Back Market but, to me, the unit looked and performed as if it was new. Very pleased.
Condition
Fair
Reviewed in United Kingdom on 1 February 2024
Jake E.
Purchased on the 22 February 2025
Verified purchaseVery pleased so far with the Pixel 6 Pro. I had to look for imperfections. The company which prepared the item seems to have done a really good job. The packaging was good, the battery life is much better than I expected. Everything seems to be pretty much spot on. I am very happy with my first purchase on Back Market.
Condition
Good
Reviewed in United Kingdom on 9 March 2025
Melanie B.
Purchased on the 21 January 2025
Verified purchaseExtremely fast from order to delivery. Phone exactly as described, maybe even a bit better than expected. All good so far with functionality, although it's only been a week or two since it arrived. Very impressed up to yet though.
Condition
Excellent
Reviewed in United Kingdom on 2 February 2025
József N.
Purchased on the 20 December 2024
Verified purchaseSpeed of the delivery was unbelievably fast. The condition of the phone is immaculate. The price is unbeatable. I'll never buy a new phone again for thousand of pounds because Back Market is our new market 👌. Well done guys!
Condition
Excellent
Reviewed in United Kingdom on 5 January 2025
Adrian B.
Purchased on the 25 November 2024
Verified purchaseCan’t comment on the phone other than it was in excellent condition for what was described as ‘fair’. Christmas present for my son so unable to say what battery life is like, but seemed ok when I was setting it up. Service was efficient.👍
Condition
Excellent
Reviewed in United Kingdom on 11 December 2024
Nicola G.
Purchased on the 24 October 2024
Verified purchaseInitially when I received the item there was a charging problem. Within 4 days the phone was repaired/replaced and all is good now. Very prompt and efficient response. Cosmetically, the phone is perfect. Thank you!
Condition
Excellent
Reviewed in United Kingdom on 2 November 2024