Customer reviews

19 verified reviews in the last 10 years.

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  • M

    Melanie R.

    Purchased on the 21 September 2024

    Verified purchase

    loads of information about the spec and appearance, mine looked like new! My first Mac so steep learning curve for me, I assumed a back up hard drive would work to take my PC onto Mac but not. I expect there is a way but I didn’t want everything imported but of course not the fault of back market! I had already had an Iphone from back market which had a fault and was replaced straight away. I haven’t found anything wrong with my glorious macbook and am getting to know it now. 10/10 for backmarket keeping it all flowing around and out of land fill.

    Item

    MacBook Pro 13-inch (2022) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 512GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 14 November 2024

  • J

    Jithin S.

    Purchased on the 8 September 2023

    Verified purchase

    Product is good so far on day 1. Product got delivered early than committed. Excellent product without even a single scratch. Slight heating on charging but can be neglected for now. In summary, another great experience with Back market. Highly recommended.

    Item

    MacBook Pro Retina 16-inch (2019) - Core i7 - 32GB SSD 1000 QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 13 September 2023

  • O

    Olivia C.

    Purchased on the 12 October 2023

    Verified purchase

    Came looking better than expected! Practically brand new (only thing showing it isn’t is the battery). Arrived very quick, ordered 12th and arrived 16th. Packaged great and was sturdy, came with original box and charger. Battery was at 88%. For ‘excellent’ quality I was expecting a little more than that but can’t complain at all, the money i’m saving on buying pre loved can be used to replace the battery (when needed).

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 16 October 2023

  • J

    Jeeva prakash D.

    Purchased on the 5 August 2023

    Verified purchase

    I received the laptop exactly 12 days ago. It was delivered very professionally with the original box and it was in a great condition. So far I am pleased with the laptop. I think the real performance can only be assessed in the next couple of months.

    Item

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB SSD 1000 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 20 August 2023

  • N

    Nick S.

    Purchased on the 16 February 2025

    Verified purchase

    Very pleased as item as described and arrived promptly

    Item

    Dell Latitude 5430 14-inch (2022) - Core i5-1245U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 4 March 2025

  • A

    Aashir M.

    Purchased on the 9 October 2024

    Verified purchase

    I am satisfied. Good condition

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GB - QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 29 October 2024

  • R

    Robert K.

    Purchased on the 1 March 2024

    Verified purchase

    Condition was only "good" but it seemed like new except for not in original box. Has been working perfectly.

    Item

    MacBook Air 13-inch (2022) - Apple M2 8-core and 8-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 19 March 2024

  • D

    Dave L.

    Purchased on the 25 November 2023

    Verified purchase

    Very happy with this laptop & with BackMarket, good condition, good website and good delivery experience - thanks!

    Item

    Microsoft Surface Laptop 5 13-inch (2022) - Core i7-1255U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 10 December 2023

  • A

    Andrew F.

    Purchased on the 7 May 2025

    Verified purchase

    Battery life almost non existent (much less than guaranteed.)

    Item

    Dell XPS 13 9300 13-inch (2020) - Core i7-​1065G7 - 16GB - HDD 512 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 25 May 2025

  • H

    Helen O.

    Purchased on the 2 August 2024

    Verified purchase

    It’s been an amazing experience so far and I honestly hope it remains that way. Thank you

    Item

    HP ZBook Firefly 14 G10 14-inch (2023) - Core i7-1355U - 16GB - SSD 1000 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 19 August 2024