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Kat S.
Purchased on the 2 August 2025
Verified purchaseI got this for my daughter to replace her very old Samsung a8. She is very happy with the phone as it's bigger and much faster, and looks great. She mainly plays games and there's no lag with this phone. There aren't really any signs of use and the battery life is brilliant.
Condition
Good
Reviewed in United Kingdom on 17 August 2025
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Alan C.
Purchased on the 1 August 2025
Verified purchaseI have had a great experience, the phone arrived quickly and it perfectly matched the condition. It is like a new phone just didn't come in the original box. But that's not a complaint, it was well packed and works a treat. The cash back offer was agreed and the system has been very easy to navigate. Iwill definitely use Back Market again.
Condition
Excellent
Reviewed in United Kingdom on 17 August 2025
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Lesa I.
Purchased on the 26 April 2024
Verified purchaseIn reference to my recent purchase, I had anticipated receiving the original packaging as I had selected the "excellent" condition option. However, I was disappointed to find that the phone arrived in a damaged box with a "healthy food" sticker attached to it. The only protective packaging was a single layer of bubble wrap, and some brown wrapping which is insufficient for ensuring the safety of the device during transit. Despite these concerns, I am pleased to report that the phone itself appears to be in excellent condition, with only a minor blemish on the top right corner. The screen is pristine and free of any scratches. Overall, I am satisfied with the product and would consider purchasing from Back Market again in the future. I highly recommend this company to anyone considering a refurbished device.
Condition
Excellent
Reviewed in United Kingdom on 29 April 2024
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Mark-anthony E.
Purchased on the 16 July 2025
Verified purchaseDelivery took ages, only to get the complete wrong device - I ordered the 7 pro solar and received the 7X solar which was massive and of course an older model, I wasn’t contacted about the change or offered any compensation… furthermore the touchscreen on the device was completely unusable and unresponsive and the screen flickers. Really disappointing and I don’t think I will be buying from here again.
Condition
Good
Reviewed in United Kingdom on 23 July 2025
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Al M.
Purchased on the 18 March 2024
Verified purchaseThe item sent out was utterly unfit for use - battery life was not even close to serviceable, and that should really have been obvious to the seller. Having said that, the returns process worked perfectly and there were no quibbles - but it did waste several days and meant that we had to take back and return a birthday present.
Condition
Good
Reviewed in United Kingdom on 4 April 2024
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Ian M.
Purchased on the 15 February 2024
Verified purchaseThe phone was exactly as described and is doing everything it should. Will be buying again.
Condition
Excellent
Reviewed in United Kingdom on 28 March 2024
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Victoria P.
Purchased on the 25 February 2024
Verified purchaseIt's perfect
Condition
Excellent
Reviewed in United Kingdom on 10 March 2024
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K S.
Purchased on the 4 February 2024
Verified purchaseGreat so far!
Condition
Excellent
Reviewed in United Kingdom on 25 February 2024
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Russell P.
Purchased on the 10 August 2024
Verified purchaseI want to be positive an indeed the Phone is amazing, service too: however a beige, light brown it is not. Gunmetal, Gray is the correct description.
Condition
Excellent
Reviewed in United Kingdom on 17 August 2024
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Marek B.
Purchased on the 9 June 2024
Verified purchaseItem bought excellent came with really visible scratches, box was super damaged on arrival ( not the packaging ) and the item came dirty as well.
Condition
Excellent
Reviewed in United Kingdom on 11 June 2024