RECOMM's customer reviews

214 verified reviews in the last 24 months.

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  • S

    Simon E.

    Purchased on the 28 March 2025

    Verified purchase

    This is second time using Back Market and again, my experience was excellent. Overall, my experience with Back Market had been great. I received a high-quality reconditioned mobile phone in excellent condition, the purchasing process was smooth and efficient, and the customer service was commendable.

    Reviewed in United Kingdom on 14 April 2025

    Galaxy S10+ 128GB - Black - Unlocked
  • D

    David J.

    Purchased on the 7 March 2025

    Verified purchase

    Phone is in excellent condition - cannot tell that it is reconditioned. Delivered in very short period of time. Set up was easier that I thought it would be and it performs very well. Battery charge is held for a lot longer than I expected (only had earlier iPhone previously).

    Reviewed in United Kingdom on 23 March 2025

    iPhone 7 Plus 32GB - Black - Unlocked
  • P

    Peter T.

    Purchased on the 29 April 2025

    Verified purchase

    Purchased a reconditioned Galaxy Xcover 5 which are tougher phones. Arrived on time in good packaging, worked immediately and was in very good condition. Surpassed my expectations, thank you.

    Reviewed in United Kingdom on 29 May 2025

    Galaxy Xcover 5 64GB - Black - Unlocked
  • B

    Benjamin31 W.

    Purchased on the 11 February 2025

    Verified purchase

    Very happy with my new iPhone XR, cannot complain about the service at all, very easy to use and delivery was absolutely spot on. The device itself came in very good condition and was just what I expected, thanks for everything, jak.

    Reviewed in United Kingdom on 24 February 2025

    iPhone XR 64GB - Black - Unlocked
  • Z

    Zen G.

    Purchased on the 24 November 2023

    Verified purchase

    My refurbished phone arrived the next day after I placed my order. The phone is in excellent condition and I transferred all the info/apps/contacts etc using the Smart Switch app in about 15-20 mins. I am extremely happy with the quality of the phone and the service I received.

    Reviewed in United Kingdom on 3 December 2023

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked - Dual-SIM
  • J

    Johnny W.

    Purchased on the 11 July 2023

    Verified purchase

    Amazing value iPhone 11 Pro Max with 100% battery health! I did weeks of research into all the refurbished sellers and decided to go with Backmarket and I couldn’t be more impressed. Bought in “good” condition but it looks and functions like a brand new phone at a fraction of the cost. I’ll be buying from them again in the future.

    Reviewed in United Kingdom on 3 August 2023

    iPhone 11 Pro Max 256GB - Midnight Green - Unlocked
  • J

    John A.

    Purchased on the 14 May 2025

    Verified purchase

    Excellent buying experience. Superb product. Very happy. My first ever smart phone and I could not be more pleased. One more thing - you need to give Sagesse Maell a pay rise, one of the most helpful customer service advisers I have ever had. Many companies could leave a thing or two from you. Will definately use Backmarket agsin.

    Reviewed in United Kingdom on 25 May 2025

    Galaxy Z Flip6 512GB - Silver - Unlocked
  • J

    Jean H.

    Purchased on the 13 September 2023

    Verified purchase

    Needed to update myself as it would seem you cannot now live without an iphone. Bought a reconditioned iphone7 from Backmarket with my fingers crossed. Absolutely delighted with the condition and working of the phone, together with the service and follow up from Backmarket. I am now a reconditioned 77 year old! Thank you Backmarket. Brilliant. Jean Hawker.

    Reviewed in United Kingdom on 12 October 2023

    iPhone 7 128GB - Black - Unlocked
  • N

    Nichola F.

    Purchased on the 2 June 2023

    Verified purchase

    Broke my screen and it was cheaper to buy a reconditioned phone in a very good condition rather than replace the screen. Bought like for like, and am very satisfied with the phone and the service. Everything was exactly as detailed. Highly recommend.

    Reviewed in United Kingdom on 6 July 2023

    Google Pixel 4a 128GB - Black - Unlocked
  • M

    Maria K.

    Purchased on the 6 May 2025

    Verified purchase

    I love Sony Xperia phones and I was glad to find it at affordable price in mint condition! Fast delivery, excellent condition, affordable price, 10/10

    Reviewed in United Kingdom on 19 May 2025

    Sony Xperia 5 III 128GB - Pink - Unlocked