
By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
Overall performance
4.3/5
Appearance
4.4/5
Accessories
4.1/5
Battery
4.1/5
Lens & Camera
4.4/5
Packaging
4.5/5
Shipping
4.5/5
Reviewed 28/07/2025, United Kingdom.
As a first phone for my son, this has made a really big difference to what he could have. We wanted to stick with Apple as the parental controls are linked to our own phones and, price-wise, this is the only way we could go. The phone is spotless and has 95% battery life. Perfect for my son!
Condition
Excellent
Purchased
15/07/2025
Reviewed 01/09/2025, United Kingdom.
Excellent no problems, looks like a new phone, not a mark on it. This is the 3rd iPhone I’ve purchased from Back Market over the last few years never had a problem excellent service.
Condition
Excellent
Purchased
19/08/2025
Reviewed 14/04/2025, United Kingdom.
This is second time using Back Market and again, my experience was excellent. Overall, my experience with Back Market had been great. I received a high-quality reconditioned mobile phone in excellent condition, the purchasing process was smooth and efficient, and the customer service was commendable.
Condition
Excellent
Purchased
28/03/2025
Reviewed 23/03/2025, United Kingdom.
Phone is in excellent condition - cannot tell that it is reconditioned. Delivered in very short period of time. Set up was easier that I thought it would be and it performs very well. Battery charge is held for a lot longer than I expected (only had earlier iPhone previously).
Condition
Fair
Purchased
07/03/2025
Reviewed 29/05/2025, United Kingdom.
Purchased a reconditioned Galaxy Xcover 5 which are tougher phones. Arrived on time in good packaging, worked immediately and was in very good condition. Surpassed my expectations, thank you.
Condition
Fair
Purchased
29/04/2025
Reviewed 04/08/2025, United Kingdom.
This was a present for my dad, who was using an iPhone 6, and he's overjoyed with it. Excellent value; it was in great condition and generally, I was very happy. He didn't want a brand new one, as he doesn't use it that much, so this was perfect.
Condition
Excellent
Purchased
08/07/2025
Reviewed 24/02/2025, United Kingdom.
Very happy with my new iPhone XR, cannot complain about the service at all, very easy to use and delivery was absolutely spot on. The device itself came in very good condition and was just what I expected, thanks for everything, jak.
Condition
Excellent
Purchased
11/02/2025
Reviewed 25/05/2025, United Kingdom.
Excellent buying experience. Superb product. Very happy. My first ever smart phone and I could not be more pleased. One more thing - you need to give Sagesse Maell a pay rise, one of the most helpful customer service advisers I have ever had. Many companies could leave a thing or two from you. Will definately use Backmarket agsin.
Condition
Excellent
Purchased
14/05/2025
Reviewed 08/07/2025, United Kingdom.
The item arrived neat and sound Good carrier service No fault detected yet Thanks
Condition
Excellent
Purchased
07/07/2025
Reviewed 06/07/2025, United Kingdom.
The Iphone is like new very happy with this purchase. Unfortunately the delivery courier was not good, there tracker said be delivered between 14.00 and 15.00 I was in my house waiting but I get a message from them saying no one at home and I will need to collect it from a local pickup point the next day. Don’t understand why I paid the delivery charge.
Condition
Good
Purchased
25/06/2025