PhonesDirect.com's customer reviews

Day 1 Review 1. New battery ( Yay 🥳) 2. 2nd day delivery ( Yay 🥳) 3. Very easy and smooth process ( Yay 🥳) 4. paid with klarna 😉🤭 ( Yay 🥳) 5. scratches on the edges (Nay 😒) [but i think that's acceptable as I went for "Good" and not for "Premium"] 6. Overall I am pretty much satisfied with the quick and efficient service. The phone works great. That's all I could say after using it for the first 15hours and the battery is still 50+.

First time using this website recommended by my daughter and I will definitely visit again. Totally happy with my refurbished iPhone 14, excellent condition, easy to use and the whole buying and trading in process was great! Thank you x

Another brilliant purchase from a really good company providing refurbished tech. My iPhone 13 Pro Max looked like it had come straight from the factory. Pristine, all working and such speedy delivery. Cannot recommend Backmarket enough.

I was pleasantly surprised. Having not opted for a ‘like new’ product, I expected some minor cosmetic damage. This was not the case. The phone is in great condition and so far so good on all other fronts.

My wife needed a new iphone as her old one had packed up, I have never bought a reconditioned phone before so this is my first time using Backmarket, I chose the iphone 13 pro max, and decided to use the staff pick of good, I was naturally apprehensive about it. The phone turned up the next day and I was blown away by the condition, very hard to see any marks on it whatsoever, so happy with it that I am now about to order a Pixel 8 Pro for myself, again in good condition, fingers crossed it will also be superb. Big thank you to Backmarket and will defineately recommend you to others.

First time buying a refurbished phone, definitely won't be the last time! Chose a 'Good' condition iPhone 11 and it is absolutely immaculate, not a mark on it! Delivered within 2 days, beautifully packaged in a new box with new charging cable. Fantastic job Back Market! Feeling really good about helping the environment and you have certainly helped my bank balance.

I was honestly a bit sceptical about purchasing a refurbished phone...but I needn't have been!! The whole process was easy & efficient. Delivered on time & the packaging was very good. The phone itself was exactly as described if not better. Battery is good, no scuffs or marks. So far the phone is working perfectly & I have a very happy daughter who's over the moon with her iPhone 14 Pro

Very pleased with my refurbished iPhone 13 which was received quickly after placing order. Condition is good, as described, and battery life and responsiveness are very substantially improved compared to my previous phone. I have purchased from Back Market previously and trust their service and competitive pricing.

Over the moon with my purchase ordered it and was delivered the next day being a pensioner was a bit apprehensive in transferring all my information from my iPhone 8 but I should not of been did everything myself no help needed as for my new. Refurbished iPhone 12. Was in perfect condition lovely colour and what value for money would highly recommend back market great service many thanks

The phone arrived in time. I'm really amazed about the condition of the phone.... It does not really look like a used or refurbished one, the phone is just like a brand new phone The battery is very strong. Will keep buying from back market