Customer reviews

I am totally happy with the phone, and the service and backup from BackMarket. I bought my phone in "Good" condition but, it really has no flaws. The camera is a particular plus. I shall certainly use BM again Nigel

Received my Samsung Galaxy S10 a couple of days after ordering. Delivered by DHL. Well packaged, and excellent condition as described on the web page advert. Data transferred within a couple of hours using Samsung Switch. Up and running, perfect, very happy with the mobile. Regards Richard

Super happy with my galaxy S10e bought from Back Market. Arrived safely and is in perfect condition as far as I can see, even though it was described as 'good'. Brilliant battery life and easy to use and perfect size. Really reassured by the 30 day money back guarantee, even though i won't be needing it. 1 year warranty is super reassuring just in case. Definitely using Back Market again.

Delighted with my purchase. Backmarket provide first class refurbished phones. This one is in almost perfect condition and was delivered very

Really unhappy with the delays in the handling of a returned phone. The timeline for resolution stated in the dispute conversation are optimistic to say the least. I am travelling, so a quick resolution would have been ideal. Now I'm faced with uncertainty about when/how this gets resolved.

Well I selected fair quality and I suppose I got exactly that. I expected a few light scratches maybe...but the case was quite badly marked, especially the corners as though it had been dropped. Having said that it works very well, and with a case on the marks cannot be seen. If I made another purchase, I would not select the fair option. The phone itself works very well, and the camera on the Samsung S22 is exceptional.

Phone arrived Promptly and other that a couple of very small nicks to the Colour coating is blemish free and is very much in 'Good' condition. Shame about the non genuine part message but its working just fine.

Bought this for an elderly relative with health issues who had lost their previous iPhone. He is thrilled with it as it doesn’t appear to be damaged in any way and is able to perform all the necessary tasks he needs it for. Back market has a simple to use website and was very efficient in getting the product to me swiftly and the whole transaction was good value for money. I will recommend in the future.

Am a really happy bunny phone is awesome unlike my last one have gotten a case for this one so I'll use it more already a fixture on Dog walks for my music, and now need to worry about battery as it lasts ages before need to charge, am using this way more than my S8 and is almost replacing my tablet, already tell people how good you are and how much they could save defenetly recommend to everyone many thanks.