Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

78 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Heather W.

    Verified purchase

    Reviewed 06/07/2024, United Kingdom.

    Super happy with my galaxy S10e bought from Back Market. Arrived safely and is in perfect condition as far as I can see, even though it was described as 'good'. Brilliant battery life and easy to use and perfect size. Really reassured by the 30 day money back guarantee, even though i won't be needing it. 1 year warranty is super reassuring just in case. Definitely using Back Market again.

    Galaxy S10e 256GB - Pink - Unlocked

    Condition

    Good

    Purchased

    19/06/2024

  • Nigel T.

    Verified purchase

    Reviewed 19/11/2023, United Kingdom.

    I am totally happy with the phone, and the service and backup from BackMarket. I bought my phone in "Good" condition but, it really has no flaws. The camera is a particular plus. I shall certainly use BM again Nigel

    Galaxy S22 5G 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    08/11/2023

  • John H.

    Verified purchase

    Reviewed 03/12/2023, United Kingdom.

    Phone arrived quickly and was as expected for one marked as Very Good condition i.e. visually perfect. I had a query re battery life which was responded to by Back Market within their 24 hour time limit - response was detailed and very helpful. Excellent customer service

    Galaxy S10 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    25/10/2023

  • Howard E.

    Verified purchase

    Reviewed 16/04/2023, United Kingdom.

    Very happy with my new device! I say new as the condition was so close to new that it was hard to tell the difference! It arrived quickly and it would be difficult to fault either the buying experience, the refurbisher or the handset. Other colours were available but pleased I went with yellow. A great look. Nobody else can pick it up by mistake either. This replaces a refurbed sony xperia that I used for over 5 years. It was easy to adapt to the samsung. I hope it lasts as long as the sony. I've been singing backmarket's praises to anyone who cares to listen.

    Galaxy S10e 128GB - Yellow - Unlocked

    Condition

    Excellent

    Purchased

    22/03/2023

  • Lorraine G.

    Verified purchase

    Reviewed 22/10/2023, United Kingdom.

    Delighted with my purchase. Backmarket provide first class refurbished phones. This one is in almost perfect condition and was delivered very

    Galaxy S10e 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    10/10/2023

  • William M.

    Verified purchase

    Reviewed 03/11/2023, United Kingdom.

    Phone arrived Promptly and other that a couple of very small nicks to the Colour coating is blemish free and is very much in 'Good' condition. Shame about the non genuine part message but its working just fine.

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    28/10/2023

  • Vanderlea D.

    Verified purchase

    Reviewed 30/09/2024, United Kingdom.

    Very good phone.

    Galaxy S20+ 128GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    27/04/2023

  • William M.

    Verified purchase

    Reviewed 17/01/2023, United Kingdom.

    The phone arrived in top condition.. had problems with moisture in the port but it seems to have sorted itself..customer services did contact me about it and was pleased it went away..this phone is like new and if I didn't know it was refurbished I'd have never known.. thank-you.

    Galaxy Note20 Ultra 5G 128GB - Bronze - Unlocked

    Condition

    Excellent

    Purchased

    21/12/2022

  • Fred L.

    Verified purchase

    Reviewed 25/07/2024, United Kingdom.

    Really unhappy with the delays in the handling of a returned phone. The timeline for resolution stated in the dispute conversation are optimistic to say the least. I am travelling, so a quick resolution would have been ideal. Now I'm faced with uncertainty about when/how this gets resolved.

    Galaxy S21 5G 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    22/07/2023

  • Ally F.

    Verified purchase

    Reviewed 04/12/2023, United Kingdom.

    Perfect condition. I loved this phone the first time I had it. I haven't found a camera quality like it since, so it's great to have it back.

    Galaxy S10 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    22/11/2023

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