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My Online Ltd's customer reviews
6 verified reviews in the last 6 months.
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Fred L.
Purchased on the 22 July 2023
4.1/5Really unhappy with the delays in the handling of a returned phone. The timeline for resolution stated in the dispute conversation are optimistic to say the least. I am travelling, so a quick resolution would have been ideal. Now I'm faced with uncertainty about when/how this gets resolved.
Reviewed in United Kingdom on 25 July 2024
Galaxy S21 5G 128GB - Purple - Unlocked - H
Heather W.
Purchased on the 19 June 2024
5/5Super happy with my galaxy S10e bought from Back Market. Arrived safely and is in perfect condition as far as I can see, even though it was described as 'good'. Brilliant battery life and easy to use and perfect size. Really reassured by the 30 day money back guarantee, even though i won't be needing it. 1 year warranty is super reassuring just in case. Definitely using Back Market again.
Reviewed in United Kingdom on 6 July 2024
Galaxy S10e 256GB - Pink - Unlocked - M
Michael H.
Purchased on the 6 June 2024
5/5Have no problem with ordering and the supply and the phone is perfect. Thank you
Reviewed in United Kingdom on 1 July 2024
iPhone 12 64GB - Black - Unlocked - B
Beverly F.
Purchased on the 27 April 2024
3.6/5Phone kept powering off and rebooting. Now unable to transfer the data back to old phone and in danger of missing trade-in and refund deadlines. Need to return phone for replacement but can't be without it. No phone helpline, and awaiting email response. Has caused a lot of anxiety and wasted hours of time.
Reviewed in United Kingdom on 1 July 2024
Galaxy S21 5G 128GB - Grey - Unlocked - M
Mandlenkosi G.
Purchased on the 29 June 2024
5/5Was so happy the phone is almost like new really good value for money will buy again
Reviewed in United Kingdom on 2 July 2024
Galaxy S20 FE 5G 128GB - Green - Unlocked - E
Eric R.
Purchased on the 27 May 2023
4.8/5Very happy with the condition of my purchase and will continue to purchase in this way.
Reviewed in United Kingdom on 25 January 2024
Galaxy S21 Ultra 5G 512GB - Black - Unlocked