Loop Mobile's customer reviews

3,499 verified reviews in the last 24 months.

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  • A

    Alex B.

    Purchased on the 4 November 2024

    Verified purchase

    Very happy with my refurbished Apple watch series 7. I ordered the exceptional version, and it works really well and is in great condition. It had one minor scratch on it on the stainless steel rim but its so small and hardly even noticeable. The battery life has come at 92% as well which i think is very good and reasonable for the price i paid and the age of the watch with it being 4 years old. Overall i highly recommend oredering from here for a perfectly good apple watch at a very affordaable price. Cant complain and very happy.

    Reviewed in United Kingdom on 21 November 2024

    Apple Watch Series 7 (2021) GPS + Cellular 45 mm - Stainless steel Silver - Sport band Black
  • W

    Wren T.

    Purchased on the 7 May 2025

    Verified purchase

    So far so good. It looks good and it works well. I did underestimate battery life though. I have to charge it at least once a day. I use it to track sleep and so far it’s pretty accurate. Heart rate also its good and really helpful to have. Back Market products are great! It’s been refurbished well and everything works fine.

    Reviewed in United Kingdom on 18 May 2025

    Apple Watch Series 7 (2021) GPS 41 mm - Aluminium Green - Sport band Green
  • S

    Surya B.

    Purchased on the 2 February 2025

    Verified purchase

    Product was as advertised. High quality product (I had chosen for the Premium grade) and very prompt delivery. I have been using this for a couple of weeks and the battery life is very good as of now (it does not give me the feeling of using a refurbished phone). Very happy and will definitely continue to consider in future for electronic products.

    Reviewed in United Kingdom on 17 February 2025

    Galaxy Z Fold4 256GB - Grey - Unlocked
  • M

    Marium J.

    Purchased on the 2 December 2024

    Verified purchase

    I really enjoyed everything about the customer experience on BackMarket. The phone works exactly as desribed however I need to point out I got the Premium version and it did have minor 'signs of use' i.e small marks on the edges. Even though premium is said to have no signs of use. I would like to mention that if you wish to be thorough in buying refurbished look into the individual supplier from whom you purchase. It's important to know that those suppliers also value minimising social/environmental impact. Refurbishing can use spare parts to fix devices which often come from newly mined mineral. Be mindful folks! I choose the extended battery life version(not sure if this would have been in built or requiring a spare part) and it lasts very long.

    Reviewed in United Kingdom on 17 January 2025

    iPhone 14 Pro Max 256GB - Space Black - Unlocked
  • S

    Shujaah M.

    Purchased on the 17 April 2024

    Verified purchase

    iphone 12 pro Fair grade 》 Iphone 12 pro excellent grade. I just want to say it my first experience buying used refurbished mobile. i have been buying brand new apple from more then 10 years and i'm the kind pf person who loves keeping the gadgets mobiles laptops in a flawless condition. i came across this site and accidently ordered a fare grade mobile which was very rough and according to the website description. After one of receiving the order I came to know the site has option to select grades so I immediately returned the device. Then I reordered the same phone from same seller in excellent grade and seriously I'm amazed with conditioned it really give you a brand new phone vibe. Cons: customer support not responds timely. no helpline no to call very canned responses. can improve packaging a bit battery health are okay first phone was 83 and the next one i reordered was 84 pros you can get a phone exactly according to your budeget 12 months warranty plus extended covers as well for 35£ very cheap recommendation. dont go for fair grade you wont like that but they have very clear details about each single grade so atleast go good grade or excellent. i got my excellent grad...

    Reviewed in United Kingdom on 19 April 2024

    iPhone 12 Pro 256GB - Gold - Unlocked
  • S

    Sophie P.

    Purchased on the 17 April 2025

    Verified purchase

    Phone is beautiful and in really good condition. The only problem I had was that the phone was and continue to default to Korean language. I turned this off first thing, as I do not speak Korean, but it still pops up in odd places, like in certain parts of the settings. Overall very happy with the phone, but perhaps the refurbished could reset the phone to English thoroughly before selling in an English-speaking country.

    Reviewed in United Kingdom on 7 May 2025

    Galaxy Z Flip5 512GB - Grey - Unlocked
  • R

    Ronald M.

    Purchased on the 8 November 2024

    Verified purchase

    The watch is in the condition I expected, and i’m happy with the product. They even threw in a charger (albeit cheap) and an aftermarket silicone watch strap. My only nitpick is that the battery health is at 88% but still, i suspect that was a contributing factor to the condition being described as ‘Good’. All in all, would recommend👍🏻

    Reviewed in United Kingdom on 30 November 2024

    Apple Watch Series 7 (2021) GPS 45 mm - Aluminium Midnight - Sport band Black
  • S

    Sabah A.

    Purchased on the 12 February 2025

    Verified purchase

    I was a bit sceptical about ordering a refurbished phone but I’m so glad I took the leap. Phone was in excellent condition (no scratches, marks etc) and the battery had 82% health which was expected. The phone arrived within two days! Really happy with my purchase.

    Reviewed in United Kingdom on 23 February 2025

    iPhone 14 Pro 256GB - Deep Purple - Unlocked
  • C

    Chirag T.

    Purchased on the 29 May 2024

    Verified purchase

    I'm happy to buy first experience to buy on back market Ordered in 'excellent ' condition & it came pristine with no sign of any scratch, dents or imperfections. I'm happy with my purchase but sad for one reason battery health was i received 87 % only even i buy excellent condition so i think I'll receive at least 92% battery health but unfortunately not at all so this reason i was upset if i buy for extra payment for condition so why I received less battery health otherwise phone was all good and like it you wouldn't say it's a refurbished iphone 14 Pro Max at all! Camera and everything works as it should. came within 2 days in order,

    Reviewed in United Kingdom on 16 June 2024

    iPhone 14 Pro Max 256GB - Gold - Unlocked
  • T

    Tubin S.

    Purchased on the 4 May 2024

    Verified purchase

    Delivered on time, my left earpod was promptly replaced with a new one. It's working perfectly with no issues so far. It seems like an original one from Apple, as all features are functioning flawlessly.

    Reviewed in United Kingdom on 9 May 2024

    Apple Left Earpiece - AirPods Pro 1st gen (2021) - White (A2084)