Laptop Power (NW) Limited's customer reviews

Overall rating

126 verified reviews

Rating details

  • Overall performance

    4.8/5

  • Accessories

    4.6/5

  • Battery

    4.7/5

  • Appearance

    4.8/5

  • Lens & Camera

    4.8/5

  • Packaging

    4.8/5

  • Shipping

    4.9/5

Reviews

  • Emmanuella A.

    Verified

    Reviewed 29/09/2025, United Kingdom.

    Watch came the next day, early morning. set up was so fast, and the condition is great! not a single mark. so easy to use and great for when you don’t want your phone with you all the time. Came with straps too, unlike a lot of refurbished sellers.

    Condition

    Excellent

    Purchased

    18/09/2025

  • Jerry K.

    Verified

    Reviewed 26/10/2025, United Kingdom.

    I bought it for my wife who was having issues with her older SE1 watch (which she also scratched whilst gardening so it wasn't a viable trade in). The new(er) SE 2 is brilliant according to her, and battery life is considerably improved. The service was prompter than I could even hope for as it arrived the day after I ordered it! The condition was excellent too.

    Condition

    Good

    Purchased

    13/10/2025

  • Wendy G.

    Verified

    Reviewed 07/11/2025, United Kingdom.

    I couldn’t be more thrilled with my iPad, I have to admit I was sceptical buying refurbished but how wrong was I. It was delivered promptly well packaged and I couldn’t see any marks or scuffs. I would not hesitate to recommend backmarket Many thanks

    Condition

    Fair

    Purchased

    08/10/2025

  • Kiyona J.

    Verified

    Reviewed 29/06/2025, United Kingdom.

    i bought premium the ipad came brand new love it so much bought this for my birthday would recommend this

    Condition

    Premium

    Purchased

    15/06/2025

  • Carlos N.

    Verified

    Reviewed 19/11/2025, United Kingdom.

    At first I was a bit sceptical about buying an iPhone from BackMarket because I’ll rather see the phone in person and I’d never bought a refurbished phone. Also I’ve had seen review where batteries arrived at 90-92% and not in its original box, but how wrong I was, the phone arrived in its original box in mint/pristine condition with all original accessories, not a single scratch and only 22 battery cycles with a 100% battery life. It seems to be that you have to be lucky with what phone you get when buying from here as several other reviews reported worse conditions. I can say I will definitely buy again, price-wise it’s a reduction of 20-30 % of the full price so I’m happy with the outcome.

    Condition

    Premium

    Purchased

    16/11/2025

  • John B.

    Verified

    Reviewed 27/10/2025, United Kingdom.

    Really pleased with the tablet and the price it was at. It is in great condition. Arrived really quickly and well packaged. Good communication from BackMarket.

    Condition

    Good

    Purchased

    13/10/2025

  • Chris T.

    Verified

    Reviewed 10/03/2025, United Kingdom.

    I have used Back Market several times before so was expecting a good experience but this time they have excelled. This is a great laptop. Back Market listed the condition as 'good' but it seems to have no marks anywhere, it looks and performs like new! It was delivered within 48 hours, exactly as described in the listing and I could not be happier with it. It arrived in some innovative cardboard packaging which protected it very well and is completely recyclable. We bought it to replace an old MacBook Air and using Apple's transfer tech, we had this one up and running exactly as we wanted within a couple of hours. its hard to imagine how the whole experience could have been better!

    Condition

    Good

    Purchased

    26/02/2025

  • Keith C.

    Verified

    Reviewed 19/11/2025, United Kingdom.

    We’ve bought two iPhones from Back market and service is remarkably good. Great prices, delivered quickly and amazing communication from the Company. Have recommended to friends and family … so reliable .

    Condition

    Good

    Purchased

    07/11/2025

  • Sam H.

    Verified

    Reviewed 27/10/2025, United Kingdom.

    10/10! Super happy with my Macbook - I selected 'fair' condition and to say it's basically excellent and in brand new condition is an understatement. Super fast delivery. Will be 100% using back market again and telling friends and family about! Thank you!!

    Condition

    Fair

    Purchased

    15/10/2025

  • Jenna K.

    Verified

    Reviewed 20/10/2025, United Kingdom.

    Phone arrived super quick - mint condition and no issues. Always used Samsung but decided to change. Would highly recommend Back Market if you’re looking for a new device - cannot fault them and I’m delighted with my IPhone pro max 16! 🥰

    Condition

    Excellent

    Purchased

    06/10/2025