- K
Kinga B.
Purchased on the 5 April 2025
Verified purchaseUsing it for a couple of weeks, works like a charm! Haven't discovered the pro features yet, but all in all I am very happy. The phone arrived on a Sunday, just within 24 hrs I ordered it! Very impressive. Would absolutely use Back Market Again, highly recommend
Condition
Fair
Reviewed in United Kingdom on 20 April 2025
- S
Shane C.
Purchased on the 6 January 2025
Verified purchaseThe phone came within 2 days after being ordered as advertised and I couldn’t be more satisfied with the sheer speed of the service. One slight downside is the chipped camera at the top but it’s barely noticeable when a case is applied.
Condition
Fair
Reviewed in United Kingdom on 10 January 2025
- N
Neil G.
Purchased on the 28 March 2025
Verified purchaseNfc doesn't work on card readers which led to an embarrassing shopping trip and just yesterday a black mark has appeared on the screen (looks like dead pixel) and now occasionally when I have opened up the phone there is a line leading from it across the screen which does disappear if I close the phone n then re open
Condition
Fair
Reviewed in United Kingdom on 24 April 2025
- D
Diana L.
Purchased on the 6 October 2024
Verified purchaseWas a bit disappointed that it wasn't purple but my granddaughter was super happy with her new phone so no problem.
Condition
Excellent
Reviewed in United Kingdom on 21 October 2024
- G
Gordon W.
Purchased on the 12 March 2024
Verified purchaseI was nervous about using a second hand market to replace my broken phone. You never know the history of a device - particuarly if your budget only extends to an older model. I'm happy to say that the replacement phone was in perfect condition and works well. I'll definitely keep my eye on Back Market when I had a little more money available for an upgrade in the future. I would trust the service again.
Condition
Excellent
Reviewed in United Kingdom on 27 March 2024
- A
Allison H.
Purchased on the 4 April 2024
Verified purchaseProcess was straightforward, easy and quick and price was reasonable - exactly what I was looking for! Phone has been working great from the start, no issues or concerns. Would definitely recommend backmarket! Based on the condition descriptions, I think the phone I received should probably be considered 'fair' rather than 'good' but since I am using a case which covers the vast majority of the phone, this is completely a non-issue.
Condition
Good
Reviewed in United Kingdom on 18 April 2024
- J
Janet S.
Purchased on the 22 January 2025
Verified purchaseExcellent service, really pleased with my samsung s20+ and in excellent condition
Condition
Excellent
Reviewed in United Kingdom on 4 February 2025
- C
Claire H.
Purchased on the 11 March 2025
Verified purchaseVery quick delivery and the phone looks brand new!
Condition
Excellent
Reviewed in United Kingdom on 1 April 2025
- C
Chris H.
Purchased on the 29 April 2025
Verified purchaseExcellent product at a great price. Very quick delivery.
Condition
Excellent
Reviewed in United Kingdom on 29 May 2025
- A
Augustine P.
Purchased on the 9 April 2025
Verified purchaseI bought a phone from this seller which wasn't in a condition decided to return the phone the next day via royal mail. after they received it they informed back market the next day the return phone was not in the box. I have no idea what they are talking about. They are scammers and please do not buy from this seller. I have bought and return from back market never had any issues. Refrain from this seller. As of the time of writing this post I have not received my money
Condition
Fair
Reviewed in United Kingdom on 23 April 2025