TECH HAVEN

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

1,085 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

Reviews

  • Iain M.

    Verified purchase

    Reviewed 19/03/2026, United Kingdom.

    I wasn’t sure about using BackMarket as I’d heard conflicting reports, but I needn’t have worried. I had an absolutely FANTASTIC experience with my purchase of a Premium refurbished iPhone 13 Mini with 256 GB. It arrived like new, no marks or scratches and with the new battery that I bought to accompany it. The price was superb and I’ve done something good for the planet too. I will definitely buy from BackMarket again and easily recommend others to do the same.

    Condition

    Premium

    Purchased

    03/03/2026

  • Sonesh L.

    Verified purchase

    Reviewed 24/11/2025, United Kingdom.

    I'm pleased with the phone that I ordered and received good service and brand new condition my phone. Back Market gives me confidence to buy reconditioned and the prices are great. I love the Samsung Galaxy S23 and am very happy to be back using one again. Recommended the service.

    Condition

    Excellent

    Purchased

    13/11/2025

  • Lily S.

    Verified purchase

    Reviewed 05/05/2026, United Kingdom.

    Really good phone had 100% battery compactity no issues with it workes really good bit scratched but nothing to be fussed about no cracks or nothing

    Condition

    Premium

    Purchased

    19/04/2026

  • June B.

    Verified purchase

    Reviewed 15/03/2026, United Kingdom.

    Refurbished Galaxy S24+ arrived quickly and was in excellent condition as sold. I traded in my old S10 which I believe was a good offer. If I hadn't done this it probably would have just sat in a drawer for years so it is great that Back Market give you this opportunitu. Wpuld definitely purchase again in the future.

    Condition

    Premium

    Purchased

    01/03/2026

  • Christina G.

    Verified purchase

    Reviewed 25/05/2025, United Kingdom.

    My new iPad is perfect, wasn't too sure about getting a reconditioned one but will certainly be using your service again. It looks new and for me is such a relief not to have to pay a fortune for new one!

    Condition

    Excellent

    Purchased

    09/05/2025

  • Bruno C.

    Verified purchase

    Reviewed 17/05/2026, United Kingdom.

    I've ordered my Google pixel 8 Pro 12 gigabytes at 4pm it was delivered next day in the morning I'm super impressed with this fast track also the phone is pretty much new I cannot tell the difference from a new one or used I'm super happy and definitely gonna use this service again thank you

    Condition

    Premium

    Purchased

    08/05/2026

  • Damian H.

    Verified purchase

    Reviewed 03/05/2026, United Kingdom.

    I'm very pleased with my refurbished iPhone 15. I'm always keen to make the most of refurbished goods like those from BackMarket. I would have given 5 stars, except that the paint surrounding the back camera lenses is chipped in a number of places. Whilst this doesn't affect performance, these are more than 'microscratches' and the phone is quite so pristine or 'Premium' as described.

    Condition

    Premium

    Purchased

    20/04/2026

  • Bryce J.

    Verified purchase

    Reviewed 03/03/2026, United Kingdom.

    I'm very pleased with my phone. I was extremely impressed by the quality of the refurbishment. Even on close examination, it looks like a brand new product! I've had the phone for a few weeks now & the battery life appears to be really good between charges. Great service from Back Market & Tech Haven & I'd be happy to use them again, or recommend them to others in the future.

    Condition

    Excellent

    Purchased

    13/02/2026

  • James G.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    lovely experience with back market! I bought my previous phone from a pretty huge phone manufacturer and had an awful experience so I came here for my new phone. First phone I received had a couple issues from the refurbisher but back market sorted everything for me. Messaged me back in just a couple hours, on a SUNDAY! Found a cheaper option while the return was taking place so BM just gave me a refund and a lovely voucher to use against the new phone since the first one wasn't to my liking. Honestly a really great experience and a breath of fresh air.

    Condition

    Excellent

    Purchased

    22/01/2026

  • Tuto M.

    Verified purchase

    Reviewed 18/01/2026, United Kingdom.

    excellent customer service my daughter loved the phone this third phone I have brought i happy with the service

    Condition

    Excellent

    Purchased

    05/01/2026

73 products