grey tech ltd's customer reviews

144 verified reviews in the last 24 months.

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  • M

    Mysterious P.

    Purchased on the 23 June 2025

    Verified purchase

    I love it but it’s got some volume issues but other than that I’ve got no issues, I got the 12 mini in excellent condition and the battery life was 100% even though I did not buy a new battery. Great for the price, can’t tell it’s refurbished.

    Reviewed in United Kingdom on 25 June 2025

    iPhone 12 mini 64GB - Red - Unlocked
  • O

    Olivier K.

    Purchased on the 20 June 2025

    Verified purchase

    It's pretty much brand new. No scuffs or scratches, no software tinkering, exactly as advertised. Far better than the poor refurbishment job I expected. Whoever worked on this phone knows their stuff.

    Reviewed in United Kingdom on 24 June 2025

    Galaxy S22 5G 128GB - Black - Unlocked
  • C

    Christina G.

    Purchased on the 9 May 2025

    Verified purchase

    My new iPad is perfect, wasn't too sure about getting a reconditioned one but will certainly be using your service again. It looks new and for me is such a relief not to have to pay a fortune for new one!

    Reviewed in United Kingdom on 25 May 2025

    iPad 10.2" (2020) 8th gen 128 GB - Wi-Fi + 4G - Silver
  • J

    Jean F.

    Purchased on the 6 May 2025

    Verified purchase

    i am really pleased with my new phone, and happy with the process of buying it through backmarket :) my daughter told me about you, and its meant i could have afford much better device by buying second hand. i am very much into recycling and upcycling so i love the ethos that discarded things should be refurbished and used rather than just chucked way. i am very pleased to have a warranty, and it was great to be able to cancel my first order which i hadnt thought through everything i needed in a phone. being able to cancel before it was shipped and then order something more suitable was a really easy process. i did notice that when i had a question it was not very easy to get in touch with backmarket - i hope it will be better should i need to use the warranty. the only negative thing is that the charging cable that came with my phone didnt work, it was broken. it didnt matter because i already had one, but if i had not got one already that would have been a pain. but overall im really pleased and i love my new phone :)

    Reviewed in United Kingdom on 18 May 2025

    Galaxy S23+ 256GB - Black - Unlocked
  • B

    Bruce T.

    Purchased on the 7 May 2025

    Verified purchase

    This is a great little phone. Battery is excellent (at least compared to my older Samsung S10+) and it provides everything I need. Its taking me a little while to make sure all my apps log in corrrectly and I am in the process of changing my SIM provider. It will be nice to see how this works with 5G. I really cant see why people pay thousands for a new phone when this, with 5 years left of the support envelope and perfectly good performance characteristics, is available for a fraction of the price. This is my 3rd (possibly 4th?) purchase through Backmarket and my first port of call whenever I need/want a refurbished phone - which isn't that often as these "nearly new" options keep me going for a few years at least.

    Reviewed in United Kingdom on 21 May 2025

    Google Pixel 8 128GB - Black - Unlocked
  • M

    Maz H.

    Purchased on the 21 February 2025

    Verified purchase

    I bought my mum an iPhone X. It was my first time buying a refurbished phone. Came in excellent edition and looked brand new. And seems so far in great working order.

    Reviewed in United Kingdom on 10 March 2025

    iPhone X 64GB - Space Gray - Unlocked
  • H

    Harold M.

    Purchased on the 16 March 2025

    Verified purchase

    I'm really happy with my purchase. The phone was in excellent condition, just as advertised. It came promptly and has been working fine for the last two weeks. It was my first time buying a refurbished phone so I was a little hesitant but definitely no regrets now.

    Reviewed in United Kingdom on 2 April 2025

    Google Pixel 8 128GB - Black - Unlocked
  • C

    Cheryl N.

    Purchased on the 2 June 2025

    Verified purchase

    I was a little skeptical about buying a refurbished phone at 1st, but I'm glad I did. a present for my teenager, which she absolutely loves. perfect, thank you

    Reviewed in United Kingdom on 19 June 2025

    iPhone 12 128GB - Green - Unlocked
  • P

    Pauline D.

    Purchased on the 31 May 2025

    Verified purchase

    So far, so good😊took me ages to decide on new or refurbished,glad I went this way. Phone like new, will definitely use again and have already recommended👍

    Reviewed in United Kingdom on 15 June 2025

    Galaxy S20 FE 128GB - Green - Unlocked
  • C

    Carol B.

    Purchased on the 16 May 2025

    Verified purchase

    Ordering my refurbished Iphone SE 2022 was easy and it arrived well packaged and within a few days. It is immaculate - looks brand new! Would definitely recommend purchasing from Back Market.

    Reviewed in United Kingdom on 1 June 2025

    iPhone SE (2022) 128GB - Starlight - Unlocked