TECH HAVEN

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

1,560 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

Reviews

  • Penny S.

    Verified purchase

    Reviewed 12/09/2026, United Kingdom.

    I’m very happy with my new refurbished iPhone 16e, as far as I’m concerned it’s as good as brand new. I thought it might be too big for my practical needs, having moved up from a 13 Mini, but the size difference is ok.

    iPhone 16e 256GB - White - Unlocked

    Condition

    Premium

    Purchased

    29/08/2026

  • Angela H.

    Verified purchase

    Reviewed 24/10/2026, United Kingdom.

    My daughters phone is excellent and she is very happy with it. She has 1 problem though it charges very slowly and we wondered if it was because of the power/wattage of the charging head she is using? Would be great if someone could advise. If this isn't picked up as a question from here i will look to see if there is somewhere in particular i can ask a question on the website. Many thanks, Angela.

    iPhone 14 128GB - Starlight - Unlocked

    Condition

    Premium

    Purchased

    10/10/2026

  • Ben D.

    Verified purchase

    Reviewed 11/08/2025, United Kingdom.

    The watch arrived swiftly on time, all in original packaging and perfect condition. No issues with the transfer, performance is smooth, the screen is bigger than my previous Series 5 Apple Watch.

    Apple Watch Series 10 (2024) GPS 42 mm - Aluminium Jet Black - Sport band Black

    Condition

    Excellent

    Purchased

    28/07/2025

  • Alan M.

    Verified purchase

    Reviewed 06/09/2026, United Kingdom.

    It was a beautiful piece of equipment. My Samsung Galaxy S24 was new looking and everything worked perfectly. The delivery time was swift and the packaging impressive. I can't find anything to moan about - my wife thinks that can't be right!!

    Galaxy S24 256GB - Yellow - Unlocked

    Condition

    Premium

    Purchased

    27/08/2026

  • Iain M.

    Verified purchase

    Reviewed 19/03/2026, United Kingdom.

    I wasn’t sure about using BackMarket as I’d heard conflicting reports, but I needn’t have worried. I had an absolutely FANTASTIC experience with my purchase of a Premium refurbished iPhone 13 Mini with 256 GB. It arrived like new, no marks or scratches and with the new battery that I bought to accompany it. The price was superb and I’ve done something good for the planet too. I will definitely buy from BackMarket again and easily recommend others to do the same.

    iPhone 13 mini 256GB - Midnight - Unlocked

    Condition

    Premium

    Purchased

    03/03/2026

  • Sonesh L.

    Verified purchase

    Reviewed 24/11/2025, United Kingdom.

    I'm pleased with the phone that I ordered and received good service and brand new condition my phone. Back Market gives me confidence to buy reconditioned and the prices are great. I love the Samsung Galaxy S23 and am very happy to be back using one again. Recommended the service.

    Galaxy S23 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    13/11/2025

  • Alice B.

    Verified purchase

    Reviewed 28/07/2026, United Kingdom.

    Very impressed with device and customer service. Had a very bad experience buying a refurbished phone for my son off another well known big site that arrived faulty and proved very difficult to get a refund. This phone was in excellent condition, exactly as described. Ordering and delivery process were easy. Very impressed and will definitely be using black market again.

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Premium

    Purchased

    02/07/2026

  • Michael M.

    Verified purchase

    Reviewed 11/07/2026, United Kingdom.

    Device appears to be almost new with only tiny unnoticeable signs of wear. After a week of use, I'm completely satisfied that all features are working as expected and battery seems to be in near perfect condition. Very happy with the Back Market experience altogether as delivery was rapid and packaging fine. I will be using them again in the future, now that I know that refurbished can save so much money with very little compromise on the quality of experience.

    Galaxy S24 Ultra 512GB - Black - Unlocked

    Condition

    Premium

    Purchased

    02/07/2026

  • Monica M.

    Verified purchase

    Reviewed 02/08/2026, United Kingdom.

    I was renting a phone for my teenage son with a well-known company with the name of a bird in it. Unfortunately my son accidentally broke the phone. I returned it to MM, on the understanding they would repair it. I heard nothing, no updates etc, only to be told they wouldn’t return the phone and cancelled the contract. My son had lots of info on the phone he needed for his A levels, that he has now lost. Anyway, I decided to look on Backmarket for a new phone for him and bought an iPhone 14 in perfect condition, with new battery for a great price. I was also able to include accidental damage insurance, which wasn’t offered with the last company, a must with a teenager. All in all, we are very pleased with the phone and I would definitely buy from Backmarket again. Highly recommend.

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Premium

    Purchased

    22/07/2026

  • Neil S.

    Verified purchase

    Reviewed 29/08/2026, United Kingdom.

    I had never bought refurbished before, or used Backmarket, but looked at the website for a while, downloaded the app and a friend told me he'd bought numerous things through backmarket, so I gave it a go (given the owner's mother's life was on the line, according to the TV adds)! I ordered a phone graded excellent (2nd top in grading) and it looks perfect to me. It arrived quickly and is, as stated, in a plain cardboard box with the phone sealed in thick polythene bag with a usb charging cable and the box wrapped in grey plastic bag. So should keep it safe during transit. I have had it a day and it goes through the setup like a new phone, as well as looking new. I checked to confirm it was 256GB, as I opted for that over the standard 128GB and it is as stated. I've taken a few photos and all seems good. Screen is fine. Seems like a great phone for a fraction of the price as new and I would feel happy in recommending buying through backmarket to get a posher phone than you could maybe afford new. Backmarket's mother Valerie's life seems perfectly safe after my purchase!

    Google Pixel 8 Pro 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    26/08/2026

91 products

Seller registration number

15235873

Trade register number

15235873

Legal address

grey tech ltd86 Esmond RoadManchesterM8 9LZUnited Kingdom

Seller's country of origin

United Kingdom