grey tech ltd's customer reviews

i am really pleased with my new phone, and happy with the process of buying it through backmarket :) my daughter told me about you, and its meant i could have afford much better device by buying second hand. i am very much into recycling and upcycling so i love the ethos that discarded things should be refurbished and used rather than just chucked way. i am very pleased to have a warranty, and it was great to be able to cancel my first order which i hadnt thought through everything i needed in a phone. being able to cancel before it was shipped and then order something more suitable was a really easy process. i did notice that when i had a question it was not very easy to get in touch with backmarket - i hope it will be better should i need to use the warranty. the only negative thing is that the charging cable that came with my phone didnt work, it was broken. it didnt matter because i already had one, but if i had not got one already that would have been a pain. but overall im really pleased and i love my new phone :)

This is a great little phone. Battery is excellent (at least compared to my older Samsung S10+) and it provides everything I need. Its taking me a little while to make sure all my apps log in corrrectly and I am in the process of changing my SIM provider. It will be nice to see how this works with 5G. I really cant see why people pay thousands for a new phone when this, with 5 years left of the support envelope and perfectly good performance characteristics, is available for a fraction of the price. This is my 3rd (possibly 4th?) purchase through Backmarket and my first port of call whenever I need/want a refurbished phone - which isn't that often as these "nearly new" options keep me going for a few years at least.

I bought my mum an iPhone X. It was my first time buying a refurbished phone. Came in excellent edition and looked brand new. And seems so far in great working order.

I'm really happy with my purchase. The phone was in excellent condition, just as advertised. It came promptly and has been working fine for the last two weeks. It was my first time buying a refurbished phone so I was a little hesitant but definitely no regrets now.

Ordering my refurbished Iphone SE 2022 was easy and it arrived well packaged and within a few days. It is immaculate - looks brand new! Would definitely recommend purchasing from Back Market.

Overall good experience, item came before original delivery date given which was brilliant. The only thing that takes away the star is that I had thought this item was a fast charger which it appears it is not even with the addition of the genuine apple plug, so not very clear on item description. However, I will take some credit for this as I should have checked.

phone is better than expected. delivery was on time. my main reason for shooing with back market was the payment options available at the checkout. if the main OnePlus website had those options I wouldn't have shopped at back market. thanks for the flexibility payment options it has made owning a phone and paying it off stress-free.

Never purchased refurbished before, the phone was almost as new, hardly a mark on it and was perfect for my mum who’s never had a smartphone before.

Condition and function of the phone is excellent (as described.) Very happy with Back Market, recommend. Only issue at all is that the iPhone SE2022 touch-push button access/selection is tricker to use than expected - which I suppose is down to Apple's design. So I will probably be looking to upgrade to a different model sooner than anticipated. But once manage to get in, works so much better & faster than old android I upgraded from, pleasure to use.