Fonehouse Services Ltd's customer reviews

Overall rating

171 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Filip S.

    Verified

    Reviewed 07/05/2025, United Kingdom.

    “I recently bought a phone and I’m very satisfied with it. It works great and even arrived earlier than I expected. Overall, a very good experience!thank you !!!

    Condition

    Fair

    Purchased

    01/05/2025

  • Junaid A.

    Verified

    Reviewed 05/05/2025, United Kingdom.

    The battery timing is good. The phone is in good condition. I was never satisfied from any point to be honest but this one is fine. I’m really satisfied.

    Condition

    Fair

    Purchased

    25/04/2025

  • Robert T.

    Verified

    Reviewed 28/12/2024, United Kingdom.

    Bought for my granddaughter and she absolutely loves it. Although refurbishing it looks and works like brand new and is in fantastic condition I’m extremely pleased with the purchase, A great buy at a great price

    Condition

    Excellent

    Purchased

    07/12/2024

  • Ahmed M.

    Verified

    Reviewed 20/07/2025, United Kingdom.

    Absolute peak i bought it in fair condition and it arrived like it was in brand new condition and it runs so smoothly and a thing about iphones is that they have terrible battery life. This phone the best battery life ive ever seen on a phone 10/10

    Condition

    Fair

    Purchased

    09/07/2025

  • Michelle A.

    Verified

    Reviewed 30/11/2025, United Kingdom.

    as I got it for a present I do not know how it is. but what I seen was very good and the help I got from customer service was very helpful and very quick to get back to me and I would defiantly recommend to my family and friends. Thankyou for contacting me asking how things was . am very pleased with the phones looks very good and very good customer service very pleased . and to know it better for the environment is a very good and pleasing .. am unable to comment on battery and lens . as I have not turned it on as it a Christmas present I had to put them stars as I don't know yet regarding battery and camera and a happy Christmas Thankyou

    Condition

    Excellent

    Purchased

    15/11/2025

  • Lawrence G.

    Verified

    Reviewed 09/11/2025, United Kingdom.

    The iPad was perfect but neither the charging plug or cable worked. This is the third device I’ve bought from back market where the chargers were faulty. Not worth getting a replacement tho. However, the iPad is fantastic and great value

    Condition

    Fair

    Purchased

    23/10/2025

  • Anya S.

    Verified

    Reviewed 31/08/2025, United Kingdom.

    Phone is in excellent condition, functions perfectly. I can tell the battery isn't 100% new, but it still lasts all day unless I'm using it more than usual. I was hesitant to get one not in brand new condition, but considering the price point difference, I'm glad I got the one in excellent condition, as I don't believe there would be much of a difference in quality overall.

    Condition

    Excellent

    Purchased

    19/08/2025

  • Daniel B.

    Verified

    Reviewed 04/09/2025, United Kingdom.

    the phone was beyond my expectations, I am over the moon with this device and the condition was great just a minor scrape of the paint on one little spot that is totally covered my the case, I have been converted to the foldable phones,

    Condition

    Fair

    Purchased

    07/08/2025

  • Ropate N.

    Verified

    Reviewed 14/04/2025, United Kingdom.

    Love the watch, would buy another one

    Condition

    Excellent

    Purchased

    26/03/2025

  • Kevin L.

    Verified

    Reviewed 24/03/2025, United Kingdom.

    The service from Back Market was 1st class. The iPhone14 pro has been by and large very good. I have had issues with occasional unexpected rebooting, which has puzzled me. This may be down to the way I hold the phone, possibly touching buttons that are more sensitive than I am used to. I will monitor this over the next month or so.

    Condition

    Excellent

    Purchased

    12/03/2025