Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

52 verified reviews

Rating details

  • Battery

    4/5

  • Lens & Camera

    4/5

  • Shipping

    4.5/5

  • Accessories

    4/5

  • Packaging

    4.6/5

  • Overall performance

    4.1/5

  • Appearance

    4.5/5

Reviews

  • Wellborn K.

    Verified purchase

    Reviewed 25/05/2025, United Kingdom.

    for a 20 quid webcam it is good and gets the job done even if the video quality is not that great, its good for people starting out video creation on budget

    AV1 Webcam

    Condition

    Excellent

    Purchased

    14/05/2025

  • Sandeep W.

    Verified purchase

    Reviewed 25/09/2023, United Kingdom.

    Good as new condition, sound cancelling seems to work pretty well, comfortable, the microphone is surprisingly good quality and on a personal note the annoying LED lights can be turned off.

    Somic G949DE noise-Cancelling gaming wired Headphones with microphone - Black/Grey

    Condition

    Excellent

    Purchased

    08/09/2023

  • Robert D.

    Verified purchase

    Reviewed 21/09/2023, United Kingdom.

    Very happy with my laptop.Every thing working. If it stays this way....very,very happy. Thank you Back Market

    MacBook Pro Retina 15-inch (2015) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Good

    Purchased

    22/08/2023

  • Ayo B.

    Verified purchase

    Reviewed 03/09/2023, United Kingdom.

    Received a well packaged clean laptop functioning well. No problem at all

    MacBook Pro Retina 15-inch (2015) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Fair

    Purchased

    21/08/2023

  • Thomas H.

    Verified purchase

    Reviewed 09/09/2023, United Kingdom.

    The seller lied to me I order this item because it was a headset with a 3.5mm jack on the website but this item came as a usb connection when I message the seller the said this item only comes with usb and is no good for my daughter's Xbox don't buy unless you need a headset with usb connection

    Somic G949DE noise-Cancelling gaming wired Headphones with microphone - Black/Grey

    Condition

    Excellent

    Purchased

    05/10/2022

  • Jess G.

    Verified purchase

    Reviewed 08/05/2022, United Kingdom.

    Laptop arrived quickly and I am really happy with the condition! Looking to buy a phone for myself next. I love that buying refurbished products is so much better for the environment! Thank you so much for everything!

    MacBook Air 13.3-inch (2017) - Core i5 - 8GB SSD 128 QWERTY - English (US)

    Condition

    Fair

    Purchased

    23/04/2022

  • Hugh S.

    Verified purchase

    Reviewed 12/03/2022, United Kingdom.

    Hi Greg. Just wanted to say how pleased I am with my recent purchase of my MacBook Air.Even though I plumed for one in "fair" condition, at £399. (2017) I'm Frankly Gobsmacked! It is in immaculate condition!,like new!Not a scratch or dent anywhere.I took it to Apple Milton Keynes, and had the latest upgrades installed.Although it already had almost everything! Can't thank you enough for the peace of mind you've given me as this was the first time I have bought a Lap Top online I have become an evangelist for Back

    MacBook Air 13.3-inch (2017) - Core i5 - 8GB SSD 128 QWERTY - English

    Condition

    Fair

    Purchased

    27/02/2022

  • Spencer H.

    Verified purchase

    Reviewed 27/09/2021, United Kingdom.

    Delighted with my MacBook Air - it's perfect for use at school, being so light and compact - yet powerful enough! MacBook received was in mint condition! Great product and great service - delivery was less than 24 hours from order! I'll definitely use Back Market again and recommend - why buy new? Spencer H

    MacBook Air 11.6-inch (2015) - Core i5 - 4GB SSD 128 QWERTY - English (UK)

    Condition

    Excellent

    Purchased

    15/09/2021

  • Jonathan P.

    Verified purchase

    Reviewed 26/01/2025, United Kingdom.

    Dreadful webcam. Sound is very fuzzy and so distorted it can’t pick up voice for dictation.

    AV1 Webcam

    Condition

    Excellent

    Purchased

    13/01/2025

  • Sean L.

    Verified purchase

    Reviewed 09/09/2022, United Kingdom.

    I ordered a 2015 13" MacBook Pro (Core i5, 8GB, 256GB SSD) in "good" condition. Upon opening the package, it was immediately obvious that the quality of the MacBook was far below what I was expecting. The case had a number of deep scratches and dents (especially on the corners), the screen was heavily scratched and included what appeared to be a small crack, the keyboard was visibly dirty and covered in grime from a previous user, and the screen hinge felt as though something internal had broken as there was a noticeable amount of free play when the screen was moved in either direction; all of which clearly fell below the criteria for a "good" quality MacBook, as defined by BackMarket. After checking the paperwork included in the packaging, I noticed a hand written serial number, which did not match with the serial number on the MacBook that I received. After contacting the seller, it became apparent that the incorrect MacBook had been received and that I would have to return the product, which I did. Whilst this was obviously a result of some sort of mistake in the process, there a a couple of points I'd like to note. Firstly, in my opinion, the quality of the product was not even "fair". Whilst I can accept that scratches and dents would be part of a "fair" condition laptop, the lack of cleanliness and apparent broken screen hinge made it clear to me that absolutely no refurbishment had taken place on the MacBook I received. As somebody who strongly believes in refurbished products, I have been extremely disappointed by the quality of the laptop I received. So much so, that I chose to completely cancel my order with BackMarket instead of risking the possibility of receiving another poor quality MacBook. Nonetheless, the returns and refund process was very efficient.

    MacBook Pro Retina 13-inch (2015) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Good

    Purchased

    29/07/2022

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