Customer reviews

I feel very happy about the laptop I bought from backmarket. The laptop was delivered just the next day after I bought it and backmarket even upgraded it to touchscreen version for free for me. Backmarket is the best and number one shop for electronic gadgets such as laptops, phones e.t.c, and I highly recommend them to everyone as their products are of high quality.

I received a new item as described. Fast and secure delivery. Amazing price for a quality item. Smooth transaction. I would definitely buy from this seller again. It was an overall positive experience. I love my purchase. Five stars from me.

Love it 😀 Barely a mark on it, only couple of very slight, barely visible scratches on the front, seeing as I only bought "fair" condition. Extremely happy with it and good delivery and packaging. Thank you 😊

The laptop was delivered quickly and came neatly but securely packaged. It was rated Good condition but it looks like new. Found I had ben given a free upgrade to the touchscreen version - not sure how much I will use this feature but obviously great to have the extra option. Not the most tech savvy person but found it easy to set up and get going. Happy with the processing speed - it seems much faster than my old laptop.

The device that was delivered had a couple of issues. I reached out and was able to return it free of charge. I was then offered some alternatives, even higher-spec laptops, for the same price, but since I wanted to stick with the devil I knew, I insisted on the fixes being made to the one I had initially ordered. The fixes were done, and the laptop returned in 48 working hrs. I also received a relatively old charger first, which I didn't complain about, given that I had purchased a “good” condition laptop. However, after the fixes were implemented, I was given a brand-new charger. I appreciate EGY Technology's attention to feedback and their customer service. I would recommend their products.

first couple of days there was a mouse glitch that i didn't understand (couldnt click on lists/drop down menus; had to use tab key and enter) but that's gone away now thankfully. otherwise great product, looks new and good battery life

The laptop came with the wrong type of windows installed and I had to spend over an hour following a tutorial to resolve this issue but other than that, it is in great conditions with only a couple scuffs and marks. Not a huge issue for me, but for anyone who is not as capable with technology it would be an annoyance!

I am satisfied with back market I bought my refurbished laptop in excellent condition and received it in 2 days the product looks amazing almost new for sure thank you keep up the standard

Really pleased with the purchase. Fast laptop with stacks of memory and hard drive. I am really an Apple man so the transition to using Windows is a bit slow. Choice of Apps is limited and the quality and choice is not up to Apple. However that apart the machine is performing well and will meet my requirements for buying. Well done BackMarket