Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

661 verified reviews

Rating details

  • Battery

    3.7/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.2/5

  • Accessories

    3.9/5

  • Packaging

    4.2/5

  • Overall performance

    3.9/5

  • Appearance

    3.9/5

Reviews

  • Mwape M.

    Verified purchase

    Reviewed 16/09/2024, United Kingdom.

    I’ve been on a health programme for a chronic condition management and recently my old smart watch broke so I had to send it back to the manufacturer. I couldn’t afford to be without a watch, as this helps me keep track of my vitals. I didn’t realise Apple series 8 watches do so much! Very pleased with my watch, the quality and care put into refurbishing to such a high standard at Back Market is amazing and faultless! Wow! I’m very very pleased, thank you! The only downside to my new watch is that I have to charge it daily. I utilise oxygen and sleep oxygen facilities due to having lower than usual blood oxygen levels, which when they drop trigger pain. So that’s the only downside considering my old smart watch would last me a week, when using sleep oxygen monitoring also. Other than that, I love Back Market and I won’t be shopping elsewhere from now onwards.

    Apple Watch Series 8 (2022) GPS + Cellular 41 mm - Aluminium Starlight

    Condition

    Excellent

    Purchased

    31/08/2024

  • Christine K.

    Verified purchase

    Reviewed 19/08/2024, United Kingdom.

    I’m very pleased with the phone. It has taken a while to find my way around the iPhone as I’ve never had one before. The ordering was easy, the phone’s condition was as stated, delivery was quick and well packaged. Trading in an old phone was also very easy to do. I would highly recommend this company for a reconditioned phone.

    iPhone SE (2022) 64GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    05/08/2024

  • Lauren K.

    Verified purchase

    Reviewed 14/09/2023, United Kingdom.

    this is one of the best purchases i’ve ever made and from opening my package (which arrived next day by the way!) you wouldn’t have a clue that it was refurbished whatsoever! it came in the original box, with a satisfying peel off of the protective tape on the airpods case, it also came with the airpods case charger! bonus! and there were absolutely no scratches, no issues whatsoever and they were a dream to pair up to my iphone! i’m incredibly happy, they even came with each size ear tip so that you can find your perfect fit! i’m so delighted to have been given such a brilliant condition product and considering it was considered 'very good condition', i’d have worded it as 'perfect condition' in my eyes! i have 0 complaints and i cannot thank the seller & backmarket enough!

    Apple AirPods Pro 1st gen (2021) - MagSafe Charging case

    Condition

    Excellent

    Purchased

    30/08/2023

  • Ishan P.

    Verified purchase

    Reviewed 31/08/2024, United Kingdom.

    The phone was delivered on time and in recycled packaging as stated. It is in great condition and as advertised. Just started using it yesterday. This is my first purchase of a refurbished device and was little skeptical, till I got the device in my hands. This is a great initiative and you have got a life long, loyal customer in me. Well done Back Market and thank you.

    Galaxy Note20 256GB - Bronze - Unlocked

    Condition

    Good

    Purchased

    25/08/2024

  • Shreyash H.

    Verified purchase

    Reviewed 09/08/2024, United Kingdom.

    Got an amazing device which feels absolutely new and not at all refurbished. Happy to receive it with 87% battery health and a complimentary screen protector attached! Definitely gonna recommend backmarket.

    iPhone 12 mini 64GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    07/08/2024

  • Stephen M.

    Verified purchase

    Reviewed 03/09/2023, United Kingdom.

    The iPad 9 arrived without a scratch or mark on it , I would not have been able to tell that it was used before. This is my 5th excellent purchase from Back market, I highly recommend this site and will be back again.

    iPad 10.2" (2021) 9th gen 256 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    25/08/2023

  • Daphne M.

    Verified purchase

    Reviewed 11/11/2024, United Kingdom.

    Good service from Black Market. Love the watch, it makes me laugh, it tells you when the enviroment is too loud, and recently had a panic attack when it was seperated from my iphone. Only downside could do with more numbers in the dial.

    Apple Watch Series 8 (2022) GPS + Cellular 41 mm - Aluminium Silver

    Condition

    Excellent

    Purchased

    12/09/2024

  • Christine R.

    Verified purchase

    Reviewed 31/08/2025, United Kingdom.

    Good

    Galaxy S22 Ultra 5G 256GB - Dark Red - Unlocked

    Condition

    Excellent

    Purchased

    14/08/2025

  • Kim L.

    Verified purchase

    Reviewed 27/10/2024, United Kingdom.

    Easy shopping on the website, delivery etc. The phone was in as-new condition as far as I can see i.e. grade 'A' as stated in the advert and the battery life was as stated too, so the adverts and sellers seem reliable too. All in all I would recommend Back Market. I'll be back in a few years!!

    iPhone 11 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    12/10/2024

  • William D.

    Verified purchase

    Reviewed 19/10/2024, United Kingdom.

    Visual condition is really good. A few minor scratches on the bottom edge of the case. Battery condition is borderline at 84%. Backmarket states minimum 85% but I can’t be bothered to return for 1%. Otherwise very happy

    Apple Watch Series 5 (2019) GPS 40 mm - Aluminium Space Gray

    Condition

    Good

    Purchased

    16/10/2024

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