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71 verified reviews in the last 24 months.
Michelle H.
Purchased on the 25 May 2025
Verified purchaseI have used back market quite a few times now and never been disappointed with the product price or service. I regularly recommend to my family and friends too. My latest purchase is in perfect condition and with 100% battery health. Can’t fault it.
Condition
Excellent
Reviewed in United Kingdom on 8 June 2025
James O.
Purchased on the 26 June 2025
Verified purchasePrice was excellent. I didn't pay for premium delivery, and STILL had phone the next day :-) I didn't pay extra for a "premium" condition, two tiny marks is slightly better than expected. And I didn't order a replacement battery, and the health of the factory battery is roughly as expected and I can spend that amount later if I need to. Overall, all expectations met or exceeded. My phone cost half what a new one would, and looks like a new one that has been in my pocket for a few weeks.
Condition
Excellent
Reviewed in United Kingdom on 6 July 2025
Peter A.
Purchased on the 8 April 2025
Verified purchaseOverall a positive experience, but with some initial challenges. The device I received originally had a battery health below the advertised 79%, which led to a return. Communication at first was a little unclear, and it took several messages to understand the next steps fully. However, once the process was underway, the replacement device I received was in excellent condition, matched the correct model and storage, and had a battery health of 85%. Thanks to the team, I’d be happy to shop here again, even knowing that a bit of persistence and clear communication may be needed if a return is necessary.
Condition
Excellent
Reviewed in United Kingdom on 26 April 2025
Naomi C.
Purchased on the 9 April 2025
Verified purchaseReally happy with my phone, arrived earlier than expected and in great condition. I bought a “good” condition phone but it’s more than that! Great battery life too. Ended up getting my partner a Samsung phone from here too. Will definitely be using again in the future.
Condition
Good
Reviewed in United Kingdom on 21 April 2025
Darren L.
Purchased on the 19 April 2025
Verified purchaseThank you for my iPhone. I’m really happy with it , the quality is excellent!…. I also have an iPad so it’s easy to transfer the same User friendly apps and format? In the future, I would definitely consider using the service again. Darren
Condition
Excellent
Reviewed in United Kingdom on 5 May 2025
Joseph N.
Purchased on the 7 January 2025
Verified purchaseExactly as described—working great—fully able to edit the machine to my needs also (for windows users: just update your drivers and the additional Lenovo updates and it’ll run smoothly). Installed a Linux distro on the laptop and I’m having loads of fun already. Great Thinkpad, five stars. Very fast service too!
Condition
Excellent
Reviewed in United Kingdom on 9 January 2025
John O.
Purchased on the 25 February 2025
Verified purchaseDelighted with it.Was very well packed and despatched quickly. Looks to be unused. The keyboard turned out to be US English, but as I will use it 99.9% of the time via an external keyboard, that's OK.
Condition
Excellent
Reviewed in United Kingdom on 15 March 2025
David G.
Purchased on the 18 January 2025
Verified purchaseMy computer arrived, beautifully packaged and well within the timeframe specified. The condition was quoted as excellent and I can't find anything to suggest it was not brand new (apart from the cost of course!)
Condition
Excellent
Reviewed in United Kingdom on 2 February 2025
Henry S.
Purchased on the 6 January 2025
Verified purchaseI must say I was amazed by how clean the computer was. It was like brand new . The set up was good and ready to go . The delivery was fast than expected and there was no structural damage at all . I am very pleased with the service . Keep it up back market . Definitely will recommend to my friends and loved ones .
Condition
Excellent
Reviewed in United Kingdom on 20 January 2025
Ben C.
Purchased on the 27 December 2024
Verified purchasei had some difficult driver issues to do with the intel graphics and the dedicated gpu inside, but once i managed to solve them, it worked perfectly. the drivers were very out of date on the device i got, however with a bit of hope and the span of about 12 hours, i managed to wrap my head around it. i would highly recommend this to anyone who wants a good laptop but is able to do some work to get it working
Condition
Fair
Reviewed in United Kingdom on 31 December 2024