Buyur's customer reviews

This is my second time purchasing a refurbished phone, and I couldn’t be happier with my choice. Instead of spending a lot more on a brand-new one, I went with the “Fair” condition option and to my surprise, it looks practically brand new! There are no scratches or cracks on the screen, and the phone works flawlessly. I highly recommend buying refurbished if you want excellent performance at a much better price.It also came a lot earlier than expected which is a positive.

It's perfect, looks like new! This is the second refurbished phone I have bought from Back Market (no point buying new ones these days with how quick fashion turnaround is) and the speed of delivery with condition of the phone is always as described. Thank you

Great service. Good value and product as described. Delivery nice and quick. Not much else to say really, would recommend

Phone is in brilliant condition only thing I could beg to differ about is the battery not being a genuine Apple battery however it works brilliantly if not better than an Apple battery Very happy with my purchase

quick delivery. phone arrived with no issues. was amazed at the quality of tje phone as only went for the fair condition phone. Phone only had a few marks out outside which is covered up with a case. Highly recommended

I would recommend back market to any that's needs a up grade on there phone phones work like it's new out of the box this is my 4th phone from these all my kids and my self have our phones from back market never had a problem from buying to getting devices up and running

This is probably the 4th phone I have brought through back market, I prefer to buy outright rather than through contract, this way I get to keep my current SIM plan, (that's cheaper than taking out a new plan at today's prices) and by buying refurbished I get a phone in like new condition for around £400 less than new for a pixel 9 pro with 256gb I got a great deal, and I'm pleased to say after a few weeks of use I have absolutely no issues and everything is great.

Got my son a iPhone 13 Pro Max was advised it could come scratched wear and tear due to the price I payed but it come so fresh not one scratch in sight perfect condition all works fine and they even added a pack of sweets lol nice touch. My son was over the moon thank you

Brilliant, brilliant, brilliant! Used BM many times, as have several referrals, and can’t recommend this company highly enough. Brilliant quality products, outstanding prices, the one time I needed to contact CS, very efficient. Just wish my bank balance was big enough to keep buying more shiny toys!!!

Overall pleased with my purchase. I needed a spare phone for upcoming trip to Australia and didn't want to replace the SIM in my current iphone for work reasons, so rather than buy a cheap disposable burner phone I opted for a reasonably priced reconditioned Google Pixel as I'm currently using a Chromebook and was interested to investigate integration of Pixel phone and compare Google ecosystem to Apple which I'm more familiar with. The phone condition is as expected for 'fair' price point - some marks, but is perfectly OK when put in a case, screen is fine and functionality seems OK but I won't be putting in a sim until I'm in Australia and buy local so can't do a full test drive just yet. One thing I regret is not opting for battery upgrade as it loses power fast even just while switched on and in standby, so a lesson learned. I'm hoping this will be fixed by replacing the battery and isn't a feature of Pixel phones. Overall happy with purchase though, I have bought reconditioned before and it makes sense to me, can't see the sense in buying brand new tech any more than buying a brand new car, especially with Back Markets return and warranty policies, you really can't go wrong. ...