Buyur's customer reviews

Overall pleased with my purchase. I needed a spare phone for upcoming trip to Australia and didn't want to replace the SIM in my current iphone for work reasons, so rather than buy a cheap disposable burner phone I opted for a reasonably priced reconditioned Google Pixel as I'm currently using a Chromebook and was interested to investigate integration of Pixel phone and compare Google ecosystem to Apple which I'm more familiar with. The phone condition is as expected for 'fair' price point - some marks, but is perfectly OK when put in a case, screen is fine and functionality seems OK but I won't be putting in a sim until I'm in Australia and buy local so can't do a full test drive just yet. One thing I regret is not opting for battery upgrade as it loses power fast even just while switched on and in standby, so a lesson learned. I'm hoping this will be fixed by replacing the battery and isn't a feature of Pixel phones. Overall happy with purchase though, I have bought reconditioned before and it makes sense to me, can't see the sense in buying brand new tech any more than buying a brand new car, especially with Back Markets return and warranty policies, you really can't go wrong. ...

This is my second time purchasing a refurbished phone, and I couldn’t be happier with my choice. Instead of spending a lot more on a brand-new one, I went with the “Fair” condition option and to my surprise, it looks practically brand new! There are no scratches or cracks on the screen, and the phone works flawlessly. I highly recommend buying refurbished if you want excellent performance at a much better price.It also came a lot earlier than expected which is a positive.

It's perfect, looks like new! This is the second refurbished phone I have bought from Back Market (no point buying new ones these days with how quick fashion turnaround is) and the speed of delivery with condition of the phone is always as described. Thank you

This is probably the 4th phone I have brought through back market, I prefer to buy outright rather than through contract, this way I get to keep my current SIM plan, (that's cheaper than taking out a new plan at today's prices) and by buying refurbished I get a phone in like new condition for around £400 less than new for a pixel 9 pro with 256gb I got a great deal, and I'm pleased to say after a few weeks of use I have absolutely no issues and everything is great.

Must admit felt pretty sceptical about buying a refurbished phone off the internet, however I was recommended by a friend. I purchased a iPhone 11. It was an easy process and quick delivery. The phone is amazing. I am very happy. Thank you Back Market!

Great service. Good value and product as described. Delivery nice and quick. Not much else to say really, would recommend

There is huge selection of refurbished models and grades at sensible prices. I ordered a good condition and honestly it was like brand new, I am so pleased and so far had no issues. So not only a bargain but also helping the environment. Recycling at its best !

Great phone,no problem, quickly delivery. The phone barely had any scratches or anything, great condition (I would say perhaps just the barely as it runs out farely quickly but not bad for the price plus it's refurbished). My 3rd phone that I buy here and never disappoints.

I was apprehensive on buying a refurbished phone and deliberated for so long, I needn't have worried. I ordered on the Thursday and received delivery the next day. Phone is immaculate and looks brand new. Am very happy with my purchase. Thank you!

Ordered the Google pixel 6pro on Monday, delivered on Tuesday morning. The phone looks like brand new. I was sceptic about ordering a refurbished phone, but didn't want to spend thousands for a new one. I must say I am absolutely happy with the decision I made. Thank you Back Market!