Buyur's customer reviews

Overall rating

3,589 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.7/5

Reviews

  • Michelle S.

    Verified

    Reviewed 12/11/2025, United Kingdom.

    First time buying iphone 13 And ive got to say what a brillant service from start to finish excellent service deliivered in 2days phone is brilliant definatly buy of back market

    Condition

    Fair

    Purchased

    08/11/2025

  • Natasha C.

    Verified

    Reviewed 01/08/2025, United Kingdom.

    It's perfect, looks like new! This is the second refurbished phone I have bought from Back Market (no point buying new ones these days with how quick fashion turnaround is) and the speed of delivery with condition of the phone is always as described. Thank you

    Condition

    Excellent

    Purchased

    15/07/2025

  • James B.

    Verified

    Reviewed 20/11/2025, United Kingdom.

    I brought an Apple Watch Ultra 2 in "Excellent" condition. I can't fault the condition of the watch. The case/screen are spotless. The watch strap whilst new, is a 3rd party version, but fine. The battery reads 100% so i'm assuming a replacement. Overall it lived up to it's description and i'm very happy with the item from this seller. Thank you.

    Condition

    Excellent

    Purchased

    18/11/2025

  • Dorrell M.

    Verified

    Reviewed 01/11/2025, United Kingdom.

    After being forced to give up on my iPhone 7 after years of replaced batteries and a resistance to constant waves of new phone releases, I finally decided on the iPhone 12 mini. They’re the same size, so it was a perfect transition for me, especially as I didn’t want a massive phone, and the price was affordable too. I’ve ordered from BackMarket before, and had two products arrive in poor condition, so was a little skeptical, but this iPhone 12 mini blew me away. It arrived in 48 hours (would have been 24, if I was in to receive it, first time!) and was in near-perfect condition (barring a tiny scratch on the screen): I was super impressed, especially given that the condition was listed as ‘fair’. Three weeks in, and I couldn’t be happier. The *only* con I’ve noticed is that sometimes the keyboard is a tiny bit on the less responsive side, but that could just be the apps I’m using at the time. Unsure if I got lucky or so, but I’m very pleased with my purchase overall, and everything it has to offer!

    Condition

    Fair

    Purchased

    18/10/2025

  • Nmmm T.

    Verified

    Reviewed 26/08/2025, United Kingdom.

    This is my second time purchasing a refurbished phone, and I couldn’t be happier with my choice. Instead of spending a lot more on a brand-new one, I went with the “Fair” condition option and to my surprise, it looks practically brand new! There are no scratches or cracks on the screen, and the phone works flawlessly. I highly recommend buying refurbished if you want excellent performance at a much better price.It also came a lot earlier than expected which is a positive.

    Condition

    Fair

    Purchased

    22/08/2025

  • Nirosh priyankara H.

    Verified

    Reviewed 20/10/2025, United Kingdom.

    I’m really pleased with my iPhone 11 (64GB, Purple, Unlocked). The phone looks and feels almost brand new, works perfectly, and the battery life is great. The colour is beautiful and exactly as described. Delivery was quick, and the setup was smooth. Overall, fantastic value for money; I’d definitely recommend it!

    Condition

    Fair

    Purchased

    09/10/2025

  • Josh F.

    Verified

    Reviewed 21/11/2025, United Kingdom.

    Absolutely delighted my galaxy A51, great interface and amazing storage. Only downside is the battery life compared to my old Samsung galaxy J6, but the performance of the phone outweighs the downside by quite a bit so overall I'm happy. 😁👍

    Condition

    Fair

    Purchased

    05/11/2025

  • Chris H.

    Verified

    Reviewed 14/05/2025, United Kingdom.

    Great service. Good value and product as described. Delivery nice and quick. Not much else to say really, would recommend

    Condition

    Excellent

    Purchased

    14/04/2025

  • Abdusalaam A.

    Verified

    Reviewed 17/11/2025, United Kingdom.

    I absolutely love the Phone although it was fair condition. The battery is good I didn’t expect the battery health to be on 100% brand new. I will definitely be buying from Backmarket the next time I need a Phone

    Condition

    Fair

    Purchased

    14/11/2025

  • Sophie B.

    Verified

    Reviewed 13/08/2025, United Kingdom.

    Phone is in brilliant condition only thing I could beg to differ about is the battery not being a genuine Apple battery however it works brilliantly if not better than an Apple battery Very happy with my purchase

    Condition

    Fair

    Purchased

    29/07/2025