Customer reviews

223 verified reviews in the last 24 months.

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  • L

    Libby N.

    Purchased on the 2 December 2023

    Verified purchase

    Bought a Galaxy S20 FE from BackMarket in the summer and it was in fantastic condition...so pleased with it. Brought it out to Africa and within 3 months it had been dropped and destroyed. Quickly got online and ordered another from BackMarket. Thankfully it arrived with friends in only a few days and they were able to bring it out to me. Yet again, excellent service and a fabulous phone in pristine condition. Will never buy new for as long as you are selling such great quality reconditioned phones. Have recommended you to many others. Keep up the great work!

    Item

    Galaxy S20 FE 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 4 January 2024

  • J

    Jim H.

    Purchased on the 5 November 2023

    Verified purchase

    Genuine item, that was listed as “refurbished” but what was in fact new. Sometimes you need a bit more “sweep’ when dragging and dropping. Or in an app such as Garmin’s route planner. This mouse does the job, seamlessly integrates into the Mac Book. Haven’t quite mastered some of the features yet, but will get there! Back Market service was top class as well!

    Item

    Magic mouse 2 Wireless - Silver

    Condition

    Excellent

    Reviewed in United Kingdom on 19 December 2023

  • D

    Drake H.

    Purchased on the 11 December 2023

    Verified purchase

    Really happy with my refurbished 9th Gen. iPad. Purchased, Delivered and setup within 48 hours, great service. Back Markets web site really easy to use and get support through. Trade In option was taken up, got an acceptable offer for my old 6th Gen iPad. All in all a great customer experience, will definitely recommend to all family and friends alike.

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 14 December 2023

  • N

    Niamh O.

    Purchased on the 26 November 2023

    Verified purchase

    First time getting a refurbished phone and honestly it has been a game changer. It was so easy to order and delivery came on time. The process was so smooth and the phone works perfectly with no visible marks! Super happy and would highly recommend

    Item

    Google Pixel 7 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 11 December 2023

  • J

    Justine G.

    Purchased on the 24 November 2023

    Verified purchase

    I couldn't believe how cheap this phone was £120 for a literally a reconditioned brand new phone. I read up about the phone and it states that it's sluggish and takes age's to charge. I disagree with that I would recommend this to anyone who wants a decent phone for a fraction of the price. I will shop again on back market I received next day delivery even though its from France.

    Item

    Galaxy A14 128GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 7 December 2023

  • K

    Kharece R.

    Purchased on the 24 November 2023

    Verified purchase

    Bought an excellent quality iPad from here for the Black Friday Sale. They sent a brand new iPad without the charger, paper around the iPad was still on. Works very well, no sign of use. Only downside is that it’s an American device, slightly more expensive to repair if broken but not at all an issue. Very happy with my purchase, saved myself £100 getting it refurbished. Thank you Black Market.

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 3 December 2023

  • R

    Ross J.

    Purchased on the 22 November 2023

    Verified purchase

    First time I’ve used Back Market. Ordered 2 IPads for my daughters at Xmas. Superb hot deal price for 2 devices classed as excellent. Delivered the next day and wow. It’s suppose to be refurbished but I’m not sure as they were in a brand new iPad box and both devices appeared to have the original protective film cover surrounded them, they look brand new to me. Absolutely superb, I couldn’t be happier. Highly recommend. Back market communication was brilliant and the product supplied by Bluefish Shop limited was exceptional.

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Silver

    Condition

    Excellent

    Reviewed in United Kingdom on 23 November 2023

  • W

    Wendy M.

    Purchased on the 4 November 2023

    Verified purchase

    To be honest, at first I wasn't sure about buying a reconditioned phone, but now, I couldn't be happier. My phone arrived on time and in pristine condition. I'd definitely recommend Back Market. Plus, you don't have to take out a new phone contract. You can keep your own sim card. Better for you and better for the environment. What's not to like?!

    Item

    Galaxy A14 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 19 November 2023

  • L

    Lorraine G.

    Purchased on the 4 December 2023

    Verified purchase

    So happy with my purchase from back market. Great service and my iPad is excellent so pleased with the product. Why would you buy brand new when reconditioned is just as good. You wouldn’t know the difference. Also a great way of saving the pennies and keeping the world a greener place. 👍👍👍👍👍

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 4 January 2024

  • A

    Anthony R.

    Purchased on the 9 November 2023

    Verified purchase

    I love my Samsung Galaxy A04s, performs excellently well and just as ordered, I am very pleased. The phone is fantastic value, with very prompt delivery, backed by great customer service and a great guarrantee. I have recommended a friend who I am sure will be just as pleased as I am.

    Item

    Galaxy A04s 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 19 November 2023