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Seller reviews, items and info
Approved seller with 3.6/5 Stars ratingTrusted on Back Market for
Overall rating
22 verified reviewsRating details
Battery
4/5
Shipping
3.4/5
Lens & Camera
4.1/5
Accessories
3.7/5
Packaging
3.6/5
Overall performance
3.7/5
Appearance
3.6/5
Reviews
Mark D.
Verified purchaseReviewed 01/02/2026, United Kingdom.
Truly happy with this purchase, arrived in original packaging. Exactly as described in excellent condition with seven months apple warranty available when registered. Truly happy, would recommend and continue to purchase in the future from BackMarket.
Condition
Excellent
Purchased
02/01/2026
Joseph A.
Verified purchaseReviewed 06/07/2025, United Kingdom.
Device was in good condition and works perfectly. Ordered on a wednesday afternoon and paid extra for express delivery. Order wasn't processed until Thursday afternoon and device wasn't despatched until Friday. Deliveries are not made on the weekend, even with express, so device didn't arrive until Monday afternoon, five days after ordering.
Condition
Good
Purchased
18/06/2025
Tarik Y.
Verified purchaseReviewed 23/08/2024, United Kingdom.
It was my first time ordering from Backmarket so I was a skeptical, however, the phone arrived next day which is amazing. What blew my mind further was the fact that the phone was in its original packaging with a charging cable and instruction manual. Very impressed. If you have doubts, just order from this seller, and rest assured, you won't be disappointed.
Condition
Good
Purchased
22/08/2024
David B.
Verified purchaseReviewed 01/09/2025, United Kingdom.
It's all sweet
Condition
Good
Purchased
13/08/2025
Mahamadou K.
Verified purchaseReviewed 20/12/2024, United Kingdom.
Nice
Condition
Good
Purchased
13/12/2024
Munir H.
Verified purchaseReviewed 09/10/2024, United Kingdom.
I have been purchasing phones from Back Market for the last 3 years, with different phone status categorised mainly as "Good" or "Fair", and I was happy with my purchase. However, when I bought the Honor Magic 4 Pro, the phone arrived yesterday in a dirty and badly packaged, with a big scratch on the side, and overall condition of the phone. It was categorised as "Good" instead of " Fair", though the phones I bought before that were categorised as "Fair" were much better by far than this. The supplier should have simply cleaned the phone at the least and packaged it properly. I am returning the phone.
Condition
Good
Purchased
07/10/2024
Alistair W.
Verified purchaseReviewed 20/11/2024, United Kingdom.
Phone was is very good condition
Condition
Good
Purchased
02/11/2024
Kowther A.
Verified purchaseReviewed 08/08/2024, United Kingdom.
amazing it came at the right time
Condition
Good
Purchased
06/08/2024
Shaun A.
Verified purchaseReviewed 01/12/2025, United Kingdom.
Awful service, have not answered my original concern about the order not being delivered in time for my son’s birthday, it’s now over a week late yet sending me emails asking how the product is? Will not use anymore
Condition
Excellent
Purchased
21/11/2025
Charles P.
Verified purchaseReviewed 22/02/2026, United Kingdom.
Good as new switched on working ok
Condition
Good
Purchased
05/02/2026