ALPHA MERCHANDISE LTD's customer reviews

Overall rating

15 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.1/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.1/5

  • Shipping

    4/5

Reviews

  • Joseph A.

    Verified

    Reviewed 06/07/2025, United Kingdom.

    Device was in good condition and works perfectly. Ordered on a wednesday afternoon and paid extra for express delivery. Order wasn't processed until Thursday afternoon and device wasn't despatched until Friday. Deliveries are not made on the weekend, even with express, so device didn't arrive until Monday afternoon, five days after ordering.

    Condition

    Good

    Purchased

    18/06/2025

  • Pauline B.

    Verified

    Reviewed 29/07/2024, United Kingdom.

    Bought as a gift for my mother. She Hates spending money, so I went for a simple Samsung. I LOVE it for her Inexpensive Sounds So Much better than cheap. Very Happy. Not my first Back Market purchase And Won't be my Last. Quality Bought at a Great Price 👍🏿

    Condition

    Good

    Purchased

    13/07/2024

  • Tarik Y.

    Verified

    Reviewed 23/08/2024, United Kingdom.

    It was my first time ordering from Backmarket so I was a skeptical, however, the phone arrived next day which is amazing. What blew my mind further was the fact that the phone was in its original packaging with a charging cable and instruction manual. Very impressed. If you have doubts, just order from this seller, and rest assured, you won't be disappointed.

    Condition

    Good

    Purchased

    22/08/2024

  • David B.

    Verified

    Reviewed 01/09/2025, United Kingdom.

    It's all sweet

    Condition

    Good

    Purchased

    13/08/2025

  • Munir H.

    Verified

    Reviewed 09/10/2024, United Kingdom.

    I have been purchasing phones from Back Market for the last 3 years, with different phone status categorised mainly as "Good" or "Fair", and I was happy with my purchase. However, when I bought the Honor Magic 4 Pro, the phone arrived yesterday in a dirty and badly packaged, with a big scratch on the side, and overall condition of the phone. It was categorised as "Good" instead of " Fair", though the phones I bought before that were categorised as "Fair" were much better by far than this. The supplier should have simply cleaned the phone at the least and packaged it properly. I am returning the phone.

    Condition

    Good

    Purchased

    07/10/2024

  • Alistair W.

    Verified

    Reviewed 20/11/2024, United Kingdom.

    Phone was is very good condition

    Condition

    Good

    Purchased

    02/11/2024

  • Ramsay C.

    Verified

    Reviewed 24/09/2025, United Kingdom.

    Does not work. Does not charge. Can not speak to anyone. This has really messed me up and tbh it’s not good enough. Why can’t any one help??

    Condition

    Excellent

    Purchased

    18/09/2025

  • Mahamadou K.

    Verified

    Reviewed 20/12/2024, United Kingdom.

    Nice

    Condition

    Good

    Purchased

    13/12/2024

  • Kowther A.

    Verified

    Reviewed 08/08/2024, United Kingdom.

    amazing it came at the right time

    Condition

    Good

    Purchased

    06/08/2024

  • Shpresa D.

    Verified

    Reviewed 18/07/2024, United Kingdom.

    Very good phone

    Condition

    Good

    Purchased

    08/07/2024