Customer reviews

Overall rating

44 verified reviews

Rating details

  • Overall performance

    4/5

  • Accessories

    4/5

  • Appearance

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.3/5

  • Shipping

    4.3/5

Reviews

  • Matt K.

    Verified

    Reviewed 24/10/2024, United Kingdom.

    ordered a magic keyboard and opted for the good condition one, keyboard turned up on time and was in mint condition ( like new ) saved over half of what they cost new from apple store. didn't realise i ordered a ( US ) keyboard there pretty much the same except the £ sign ( you need to shift and press No3 ) very pleased with service, will use again Matt ( S/W Devon )

    Condition

    Excellent

    Purchased

    07/10/2024

  • Charlotte B.

    Verified

    Reviewed 16/04/2025, United Kingdom.

    Ordering was great. Delivery was extremely quick! Brought this for my autistic 4 year old so I could link to my Apple account and he can watch this when out and about instead of my phone. I understand this site is second hand and what not but I wasn’t expecting to have to charge the iPad after a couple of hours of use. Netherless my child enjoys it.

    Condition

    Fair

    Purchased

    04/04/2025

  • Sally S.

    Verified

    Reviewed 07/01/2024, United Kingdom.

    I bought the iPad in the “fair” condition, expecting it to have a few scratches etc. The iPad was in perfection condition, not one scratch on it. It was easy to place the order and received fast delivery. I have used Back Market previously with no issues, and will use again if needed.

    Condition

    Fair

    Purchased

    26/12/2023

  • Emyr M.

    Verified

    Reviewed 02/06/2025, United Kingdom.

    Items condition was listed as FAIR. When it arrived it was more like a VERY GOOD/ AS NEW. Brilliant website, easy to navigate and very clear descriptions. Will be back again

    Condition

    Fair

    Purchased

    17/05/2025

  • Mary S.

    Verified

    Reviewed 07/04/2025, United Kingdom.

    Given our old computer a new lease of life. We can now use it without getting frustrated with the mouse disconnecting all the time. Excellent service and great to be using a recycled item.

    Condition

    Fair

    Purchased

    28/03/2025

  • Fahim H.

    Verified

    Reviewed 06/02/2025, United Kingdom.

    Used for a couple of weeks and its amazing for editing adobe audition as my laptop space was getting full.

    Condition

    Excellent

    Purchased

    23/01/2025

  • Jon W.

    Verified

    Reviewed 04/02/2024, United Kingdom.

    I was a little nervous about buying a phone like this. Couldn’t have been more wrong. I bought an “excellent” condition Galaxy A for my son. It arrived the next day in what I would describe as “mint” condition. I’ll definitely use Back Market again.

    Condition

    Excellent

    Purchased

    24/01/2024

  • Nancy W.

    Verified

    Reviewed 11/09/2023, United Kingdom.

    Excellent price of under £78 and I can't see anything that suggests that it's secondhand, so I'm very happy. Especially as this price included free delivery, which was tracked Royal Mail and a super fast service of only two days. I can't believe how lucky I am that a friend recommended your company. Plus my first Smart phone was also from you and I needed a newer model so that I could get the latest version of WhatsApp. Thank you so much for such a great service.

    Condition

    Fair

    Purchased

    28/08/2023

  • Jane P.

    Verified

    Reviewed 05/09/2023, United Kingdom.

    I was really nervous about ordering off Back Market after reading a lot of bad reviews and also...well the name 'back market' isn't entirely convincing. HOWEVER, I am a broke uni student who couldn't afford to be wary due to my macbook air I've had for ten years earning itself a well earned retirement. Thus I chose to purchase from a company that had a lot of good reviews. Despite choosing 'fair' condition, my macbook pro arrived in EXCELLENT condition!! Very happy with my purchase. Charger didnt work however but thankfully my macbook air charger works on it.

    Condition

    Fair

    Purchased

    02/09/2023

  • Katia M.

    Verified

    Reviewed 18/05/2025, United Kingdom.

    To be honest with you I did not receive the order that was supposed to be delivered on 04/30/25. Until now I have been waiting for a response from you because Royal Mail said they returned the order to you Jbl Clip 4 Bluetooth Speakers

    Condition

    Excellent

    Purchased

    26/04/2025