Customer reviews for Refurbished Xiaomi Redmi 9

Very good phone !

It is my first smartphone, so I am not really qualified to say how good it is but it seems to do all the things that it should. It appeared to be brand new, which I wasn't expecting. Boxed and sealed with the charging adaptors and headphones.

Well things did not start too well at all. A week after placing the order I had still not received my phone. I used the tracking number to find from the courier they had a package number however, the did not have an actual package to deliver. I got in touch with the supplier through Back Market and from then on we were back on track. I was contacted by both the seller and Back Market with apologies, the supplier telling me they were all over it, within a couple of days I had my phone and a £10 refund as a sign of good will. I am very pleased with the phone itself, it is as good as new, from what I can tell. Sometimes things do not happen as we would like, it is in these instances that we need to react with calmness and courtesy, I am happy to say both Back Market and the supplier achieved this in dealing with my transaction. Thank You.

This phone was brought for the Wife, who really likes it, easy to use and setup, excellent delivery and price. If I need another phone would certainly order from Black Market.

Excellent speed of posting.

Perfect product and super delivery!

It arrived this morning, before the website knew about it! Perfect delivery to the door. So far I've just opened it, neat packaging. Comes with power cable. I still need to buy a plug and a shell before giving it to my daughter.

Very good and practical

The phone is very well as described. On the other hand we paid for express delivery (+5€) and there was a delay in delivery but we were not reimbursed for these extra costs.

The phone is fine, the only problem I have is that the phone's operating system sometimes crashes and I have to restart the phone.