Great experience and device

It all went smoothly except my ability to swap the data over from an old like for like phone. Old phone has a charging port issue only ( yes I defluffed it). Pity it has no trade in value but hey ho it was 2nd hand from an offspring upgrading anyway.

I was apprehensive about purchasing a refurbished phone for my daughter but shouldn't have been as their simple condition rating allows you to decide to save some money if you're ok with a couple of minor imperfections or a fair price for a very good condition product. From description on the website through the buying process to delivery and even just checking in with you a week or so after receiving your order to make sure that you're happy with everything is brilliant. The phone is a Oneplus 6 and is in mint condition and working perfectly. Would highly recommend Backmarket and will definitely be using them again.

I'm happy to say that the physical condition of the device was better than expected and my worries about the battery life were unfounded! I understand the reason behind the minimal packaging and, in some sense, even loved it. But I wouldn't mind having another layer of protection for the device. In summary, great value for money! I hope to use this phone for a long time.

Really good condition as it's new. Love it

Delivery and packaging impeccable. For a fair condition item, it is very clean. Great work, BackMarket.

Item was indeed of excellent quality as stated. There was a mark on the top corner of the phone that wasn't mentioned and there weren't photos, but overall reasonably satisfied with product. Charger was a cheap cable instead of Oneplus charger unfortunately.

happy as Larry does everything i need it for and is also high tech and spec for the price

Low battery life

Phone arrived on time and in better condition than expected. Great service and product. I have and will continue to recommend to friends