Customer reviews for Refurbished MacBook Pro M1

I recently bought a MacBook Pro Retina 16-inch (2019) – Core i7, 16GB, 512GB SSD from Black Market at an amazing price, and I couldn’t be happier! The laptop arrived much earlier than expected and was in immaculate condition, just as described. Everything works perfectly, and the overall experience was smooth and hassle-free. I highly recommend them for anyone looking for quality tech at great prices. Super happy with my purchase!

This MacBook Pro was in really good condition. `There were a couple of tiny scratches but that is being very picky as they were barely visible . I am thrilled with my purchase. I did have reservations regarding purchasing a reconditioned laptop but, so far, have not been disappointed. I ordered the MacBook on Friday and received it on the following Tuesday. I was kept informed every step of the way. Would definitely recommend this company and, indeed, have done so already!

I recently purchased a MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB RAM - 256GB SSD from Back Market, and I couldn't be happier with my purchase! Quality & Condition: The laptop arrived in like-new condition, exceeding my expectations for a refurbished laptop. There were no dents or scratches to be found, and the screen was flawless. It felt like a new laptop! Performance: The i5 processor and 8GB RAM handle multitasking with ease, and the 256GB SSD delivers fast boot-ups and app loading times. For work, streaming, or casual browsing, this MacBook performs a treat. Delivery & Packaging: Shipping was prompt and reliable, and packaging was secure to prevent any damage. I appreciate the care to deliver the device safely. Customer Service: Back Market service was great! Ordering was fine, and they communicated very well throughout. Overall: I was a little hesitant purchasing a refurbished MacBook, but don't be! This was a great purchase, and I would highly recommend Back Market for quality refurbished tech at a great price. ⭐⭐⭐⭐⭐ 5/5 Stars – Would Buy Again!

I ordered a “fair” condition macbook expecting what I paid and honestly it came looking brand new. Of course you can tell that the keyboard is used and there’s a minor dent and a couple of scratches, but I can’t complain would use backmarket again!

Came with a new charger and came in excellent condition no scratches and I was quite worried of buying at first but it’s turned out great everything works and a great laptop for students and came with a new battery which is also great came charged aswell and fast shipping 100% recommend

Great Service from Backmarket was up late online watching reviews on macbooks and comparing specs on apple website then thought let me check out Backmarket. Ordered at midnight my macbook pro arrived less then 48 hours later on a free delivery service👌🏾. Picked up Good condition model which cost less then the fair model but really should be in the Excellent category. Came with original packaging and original Apple charger and cable. Will defineltly be ordering my future tech from Backmarket excellent service 🙏🏾

Getting a refurbished MacBook M3 was a really great process with Back Market. I needed a laptop for my freelance business and getting a refurbished one is a great way to start to minimise your starting costs. It arrived in amazing condition. The device looked practically brand new. Well it did after I wiped it it down and gave it a clean. I got the second grade one due to availability but I was not disappointed. The Apple box it came it was a bit dinged up but not a problem. The money saved has really made a difference and would recommend the service to anyone.

Here’s a professional yet firm review for your experience: I recently purchased a MacBook from this website and, overall, I am very satisfied with its performance. The laptop functions smoothly, meets my expectations, and I truly appreciate the quality Apple provides. However, I specifically chose the “Fair” condition option, fully aware that it might come with some superficial damage. What disappointed me was the unethical practice of placing a “No Return if Removed” sticker over a hidden additional damage. This felt deceptive and unprofessional, as it prevented me from fully assessing the laptop’s condition before committing to keeping it. Transparency is crucial when selling refurbished or pre-owned devices. If the company had been upfront about the actual condition, I would have still considered the purchase but with the right expectations. Other than this issue, I’m happy with the laptop itself and hope it lasts me a long time. I just wish the customer experience had been more honest and professional.

The MacBook arrived in fair condition as described, though I was initially disappointed to find several scratches on the back and corners. Well, yeah, I shouldn't have expected a miracle for a refurbished device. But the real surprise came when I powered it up - it actually has double the storage capacity I paid for! This unexpected bonus not only relieved my initial disappointment but completely made my day.