Customer reviews for Refurbished MacBook M2 series

I was switching from windows to Mac so decided to buy refurbished since the Apple prices are extortionate. I am not worried about the look so went for the fair condition. It's been a few weeks, so far the MacBook pro is performing really well. there are obvious signs of use on it but nothing major. The specs I went for had 256GB hard drive but the MacBook actually has double the storage. Overall a good experience.

I'm always nervous about buying new tech. It's a big investment and the choices can be daunting to a non-geek. But my much more knowledgeable sons recommended Back Market and they were right. I'm typing this on a very elegantly refurbished MacBook Air 13 inch (2022) Midnight that looks like new. With son's help I've moved data from the old MacBook Air (2013). There's some tidying up to do as a few files are in the wrong place (and Apple have made Photos unnecessarily complicated). But the laptop is a pleasure to use and I'm enjoying the luxury of a battery that keeps charge The computer arrived quickly, well protected in an Apple box which was cleverly contained inside a scruffy old sports shoebox (so no-one ran off with it). Thank you Back Market.

I ordered the MacBook Pro 16” M1 Pro 1TB 16GB RAM in Excellent Condition, And BackMarket did NOT disappoint!! The MacBook Arrived in it’s original Apple Box, the MacBook AND the chargers all still with the original Apple packaging! The MacBook itself had absolutely no signs of previous use, it’s like someone bought it from apple and left it in the box with the exception of the instructions being removed from the box and a hole being cut in the box for an extra charger! Which isn’t an issue for me at all!! I wasn’t sure if it WAS actually used in the past so I had a look through the settings to see how many battery Charge Cycles it had previously and it only had 2!!! And one of them was me because it was on charge as i was looking! So I am absolutely delighted, Basically brand-new and all for the price of a refurbished MacBook!! Couldn’t be happier with my purchase! Well recommended!

Easy to order. Very quick delivery, arrived less than 24 hours after I ordered it. Item was a refurbished Macbook Air. Arrived in excellent condition and was very well packaged. Mac looks practically new. Set it up as soon as it arrived. Needed it for uni degree - Logic Pro is only compatible with certain versions Macbook. This is my third purchase as last two were not compatible (nothing to do with Back Market). Very happy I finally got the correct version. No problems whatsoever. Would definitely buy from Back Market again.

My Macbook Air 13-inch came quicker than expected and is in better condition than I expected. Apart from the lack of Apple packaging, there are no identifiers that this is a refurbished device. I am over the moon. Thanks Back Market for a brilliant service.

Ordered in good condition. I ordered good condtion.Battery health was 98%. Honestly there was nothing wrong. Well done backmarket. Only thing I’ll say is don’t order this colour. I hate the fingerprint marks Been a loyal customer for 5 years now 💘

As I was expecting (hello! Black Market is the best :D) I'm incredibly happy with my MacBook Air A2337. It's exactly what I was hoping for and what I needed. I bought it "good" and, as my previous experience with my Samsung A34, unless you look closely and may see a tiny scratch or some minor sign of wear (for instance, the keyboard), I would think it's actually "excellent". I was so excited as, although I'm not a fan of Apple's elitism and arrogance in general, I'm a sucker for design and a Mac has no rival in terms of some quirks and little details that are just awesome (quite literally). And how lightweight, compact it is, there's nothing like it. It's exactly what I needed: a device that it's practical to take to the library or to a cafe and that I don't have to plug in all the time (like my other laptop) and great to take on my trips! The size of the screen is also just perfect. The crispiness make the reduced size (compare to my main laptop) unnoticeable. Also, the TOUCHPAD! OMG I've never experience anything like it. I absolutely HATE using touchpads but this one is just incredible. I'm in no rush at all to get a mouse. The battery lasts for many hours, especially for academ...

Here’s a professional yet firm review for your experience: I recently purchased a MacBook from this website and, overall, I am very satisfied with its performance. The laptop functions smoothly, meets my expectations, and I truly appreciate the quality Apple provides. However, I specifically chose the “Fair” condition option, fully aware that it might come with some superficial damage. What disappointed me was the unethical practice of placing a “No Return if Removed” sticker over a hidden additional damage. This felt deceptive and unprofessional, as it prevented me from fully assessing the laptop’s condition before committing to keeping it. Transparency is crucial when selling refurbished or pre-owned devices. If the company had been upfront about the actual condition, I would have still considered the purchase but with the right expectations. Other than this issue, I’m happy with the laptop itself and hope it lasts me a long time. I just wish the customer experience had been more honest and professional.

really happy with my purchase, i got a 2020 macbook air and chose excellent quality. it looks basically brand new and unused, and runs perfectly. delivery was good and arrived when expected. i have purchased refurbished before and it was nowhere near as good quality as this. would highly recommend.