Customer reviews for Refurbished HP

Good little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.

I recently purchased a refurbished laptop from Back Market. The product was marketed as being in good condition. The laptop arrived in a couple of days and on time. Upon opening the condition was definitely at the top end of being good. The laptop was very easy to set up, helpful step by step instructions were available as soon as I logged on. I have now been using the product for a couple of weeks and am really happy with the purchase.

Everything we needed was in the box, including ink cartridges and helpful advice from the company that refurbished the printer. And the printer itself is exactly as we'd hoped for, and all for a very good price.

When i bought my laptop an Elitebook 2019 ryzan, i was skeptical and didn't know what to expect. But i have to say i was impressed when it arrived it was more than what i expected for a second hand laptop. I'd recommend BackMarket to anyone looking to get a refurbished laptop.

Second time I've bought off back market and a great experience again. Easy to order , very quick delivery. Very well packed. And a fantastic product!!! I bought a reconditioned laptop and you would never of known it wasn't brand new! Very happy indeed.

My purchase arrived earlier than planned (a huge bonus point as I was travelling that week) and looked brand new. There are no scratches or issues, and it is working smoothly. So far, I am loving the experience and will definitely buy more gadgets from Back Market. My fears and hesitation with refurbished gadgets were laid to rest!! Thank you!!

I have bought several refurbished devices in recent years as even expensive brand new ones were breaking down when only 2 years old. They have become like white goods - cheaper to replace with refurbed rather than send to the repairers. I am very pleased with the HP Elite laptop from Back Market I've just bought for a mere £159. I was expecting it to have some cosmetic damage but the appearance is immaculate. It does the job and even if it breaks down in a year or so's time I won't be complaining. It arrived next day and was very well packaged.

It's in very good condition looks new, and working well thank you, have not yet used the inks you sent with it as had some original HP inks to use up, have tried to find your inks but does not seem to come up with my ones for that printer, although it does with other ones, wondered were you got them from as they are cheaper than are ones I have been using and they are compatible. Very pleased so far with it, also a great price. A fantastic deal. 😊

I recently purchased this Hp Elitebook from Back Market and I couldn’t be happier with the experience. The device arrived well-packaged and in mint condition—honestly, it looks and feels brand new. Performance-wise, it runs smoothly, boots up quickly, and handles everything I need without a hitch. What really impressed me is the value for money. I saved a significant amount compared to buying new, and I feel great knowing I made an environmentally friendly choice too.