Customer reviews for Refurbished HP

13,626 verified reviews in the last 24 months.

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  • H

    Hywel T.

    Purchased on the 7 June 2025

    Verified purchase

    The first item was still locked to a previous user,which seemed strange as I would have thought that this was a first thing to sort out when refurbishing and a thing to double check. However I returned it and it was either repaired or replaced and it seems to be working now.

    Reviewed in United Kingdom on 18 June 2025

    HP ChromeBook 11A Celeron N3350 1.1 GHz 32GB SSD - 4GB QWERTY - English
  • M

    Michael C.

    Purchased on the 29 April 2025

    Verified purchase

    Opened it up and it hadn't been air dusted inside (hairs and dust from previous use) which seems like a minimum for a "refurbished unit". But has run well and happy with the performance for the price.

    Reviewed in United Kingdom on 12 May 2025

    HP EliteDesk 800 G2 Mini Core i5-6500T 2.5 - SSD 128 GB - 8GB
  • E

    Elizabeth T.

    Purchased on the 13 March 2025

    Verified purchase

    I purchased this not knowing what to expect from a refurbished printer but was extremely impressed with it when delivered. It looks like brand new and came with ink and laptop lead which I wasn’t expecting. Delivery was super quick and packaging was very good. So pleased with this that I have now ordered another item. Would definitely recommend this site without hesitation. From ordering to delivery I was kept fully updated and received a voucher towards another purchase. Very impressed.

    Reviewed in United Kingdom on 23 March 2025

    HP Inkjet ENVY Photo 7134 Printer Inkjet printer
  • N

    Nick M.

    Purchased on the 15 February 2025

    Verified purchase

    Everything we needed was in the box, including ink cartridges and helpful advice from the company that refurbished the printer. And the printer itself is exactly as we'd hoped for, and all for a very good price.

    Reviewed in United Kingdom on 2 March 2025

    HP Envy 6032E Inkjet printer
  • B

    Braith G.

    Purchased on the 16 January 2025

    Verified purchase

    Good little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.

    Reviewed in United Kingdom on 2 February 2025

    Hp EliteBook 830 G5 13-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English
  • C

    Curtis V.

    Purchased on the 15 January 2025

    Verified purchase

    When i bought my laptop an Elitebook 2019 ryzan, i was skeptical and didn't know what to expect. But i have to say i was impressed when it arrived it was more than what i expected for a second hand laptop. I'd recommend BackMarket to anyone looking to get a refurbished laptop.

    Reviewed in United Kingdom on 26 January 2025

    Hp EliteBook 745 G6 14-inch (2019) - Ryzen 7 PRO 3700U - 16GB - SSD 256 GB QWERTY - English
  • K

    Karen W.

    Purchased on the 24 November 2024

    Verified purchase

    Second time I've bought off back market and a great experience again. Easy to order , very quick delivery. Very well packed. And a fantastic product!!! I bought a reconditioned laptop and you would never of known it wasn't brand new! Very happy indeed.

    Reviewed in United Kingdom on 2 January 2025

    Hp EliteBook 745 G6 14-inch (2019) - Ryzen 7 PRO 3700U - 16GB - SSD 256 GB QWERTY - English
  • B

    Beverley C.

    Purchased on the 28 September 2024

    Verified purchase

    I recently purchased a refurbished laptop from Back Market. The product was marketed as being in good condition. The laptop arrived in a couple of days and on time. Upon opening the condition was definitely at the top end of being good. The laptop was very easy to set up, helpful step by step instructions were available as soon as I logged on. I have now been using the product for a couple of weeks and am really happy with the purchase.

    Reviewed in United Kingdom on 14 October 2024

    Hp EliteBook 840 G5 14-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English
  • R

    Ricky S.

    Purchased on the 16 February 2025

    Verified purchase

    the unit Hp Elitebook is Good as new I loved it planning to buy another unit for my kids thank you seller.

    Reviewed in United Kingdom on 3 March 2025

    HP EliteBook 840 G3 14-inch (2016) - Core i7-6500U - 16GB - SSD 256 GB QWERTY - English
  • P

    Philippa C.

    Purchased on the 7 November 2023

    Verified purchase

    I have bought several refurbished devices in recent years as even expensive brand new ones were breaking down when only 2 years old. They have become like white goods - cheaper to replace with refurbed rather than send to the repairers. I am very pleased with the HP Elite laptop from Back Market I've just bought for a mere £159. I was expecting it to have some cosmetic damage but the appearance is immaculate. It does the job and even if it breaks down in a year or so's time I won't be complaining. It arrived next day and was very well packaged.

    Reviewed in United Kingdom on 22 November 2023

    HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English