Customer reviews for Refurbished HP

4.2/5

5,095 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • E

    Elizabeth T.

    Purchased on the 13 March 2025

    Verified purchase
    5/5

    I purchased this not knowing what to expect from a refurbished printer but was extremely impressed with it when delivered. It looks like brand new and came with ink and laptop lead which I wasn’t expecting. Delivery was super quick and packaging was very good. So pleased with this that I have now ordered another item. Would definitely recommend this site without hesitation. From ordering to delivery I was kept fully updated and received a voucher towards another purchase. Very impressed.

    Reviewed in United Kingdom on 23 March 2025

    HP Inkjet ENVY Photo 7134 Printer Inkjet printer
  • N

    Nick M.

    Purchased on the 15 February 2025

    Verified purchase
    5/5

    Everything we needed was in the box, including ink cartridges and helpful advice from the company that refurbished the printer. And the printer itself is exactly as we'd hoped for, and all for a very good price.

    Reviewed in United Kingdom on 2 March 2025

    HP Envy 6032E Inkjet printer
  • B

    Braith G.

    Purchased on the 16 January 2025

    Verified purchase
    4.2/5

    Good little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.

    Reviewed in United Kingdom on 2 February 2025

    Hp EliteBook 830 G5 13-inch (2018) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English
  • C

    Curtis V.

    Purchased on the 15 January 2025

    Verified purchase
    4.4/5

    When i bought my laptop an Elitebook 2019 ryzan, i was skeptical and didn't know what to expect. But i have to say i was impressed when it arrived it was more than what i expected for a second hand laptop. I'd recommend BackMarket to anyone looking to get a refurbished laptop.

    Reviewed in United Kingdom on 26 January 2025

    HP EliteBook 745 G6 14-inch (2019) - Ryzen 7 PRO 3700U - 16GB - SSD 256 GB QWERTY - English
  • B

    Beverley C.

    Purchased on the 28 September 2024

    Verified purchase
    5/5

    I recently purchased a refurbished laptop from Back Market. The product was marketed as being in good condition. The laptop arrived in a couple of days and on time. Upon opening the condition was definitely at the top end of being good. The laptop was very easy to set up, helpful step by step instructions were available as soon as I logged on. I have now been using the product for a couple of weeks and am really happy with the purchase.

    Reviewed in United Kingdom on 9 December 2024

    HP EliteBook 840 G5 14-inch (2018) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English
  • K

    Karen W.

    Purchased on the 24 November 2024

    Verified purchase
    5/5

    Second time I've bought off back market and a great experience again. Easy to order , very quick delivery. Very well packed. And a fantastic product!!! I bought a reconditioned laptop and you would never of known it wasn't brand new! Very happy indeed.

    Reviewed in United Kingdom on 2 January 2025

    HP EliteBook 745 G6 14-inch (2019) - Ryzen 7 PRO 3700U - 16GB - SSD 256 GB QWERTY - English
  • S

    Scoviah M.

    Purchased on the 24 May 2024

    Verified purchase
    4.8/5

    My purchase arrived earlier than planned (a huge bonus point as I was travelling that week) and looked brand new. There are no scratches or issues, and it is working smoothly. So far, I am loving the experience and will definitely buy more gadgets from Back Market. My fears and hesitation with refurbished gadgets were laid to rest!! Thank you!!

    Reviewed in United Kingdom on 9 December 2024

    Hp EliteBook 830 G6 13-inch (2019) - Core i5-8265U - 16GB - SSD 512 GB QWERTY - English
  • L

    Leon S.

    Purchased on the 7 March 2025

    Verified purchase
    5/5

    This is the third device I've bought from BackMarket but the first computer. Quality and service is every bit as good as it has been when purchasing refurbished mobiles. Will definitely be back.

    Reviewed in United Kingdom on 18 March 2025

    HP ZBook Power 16 G11 16-inch (2024) - Core Ultra 7 165H - 32GB - SSD 1000 GB QWERTY - English
  • I

    Ian j T.

    Purchased on the 3 January 2025

    Verified purchase
    5/5

    The HP arrived very well packaged and despite paying for "good" condition, this would easily qualify as "excellent/new" in my personal opinion. It turned on instantly, loaded quickly and was ready to use in less than 5 mins. I cannot fault Back Market, their service and product quality is exceptional and I would honestly highly recommended them to anyone.

    Reviewed in United Kingdom on 6 February 2025

    HP EliteDesk 800 G3 SFF Core i7-7700 3.6 - SSD 512 GB - 16GB
  • M

    Mike N.

    Purchased on the 26 December 2024

    Verified purchase
    5/5

    I chose the HP Elitebook 840 after carefully going through the reviews, particularly in Which. I found that the pros far outweighed the cons, the main con being the touch pad. A wireless mouse and good mouse pad have solved this and I've ended up with a cracking good laptop at a fraction of the new price.

    Reviewed in United Kingdom on 13 January 2025

    HP EliteBook 840 G7 14-inch (2020) - Core i5-10310U - 16GB - SSD 256 GB QWERTY - English