: customer reviews

Overall rating

258 verified reviews

Rating details

  • Overall performance

    3.9/5

  • Appearance

    4.3/5

  • Accessories

    4/5

  • Battery

    3.8/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Mark C.

    Verified

    Reviewed 28/01/2024, United Kingdom.

    The phone arrived quicker than expected. It replaces an exact same phone, with which I have become accustomed and am very pleased with. It's a great phone, and robust, with an excellent camera. I've lost count of how many times I've dropped it and it still works but the speaker has broken, now, and charging it has become difficult and fiddly, so it was time for a replacement, and it was a case of 'better the devil you know', and it was good value on Backmarket. Sorry, I don't do 'awesome' (yuck) so you get a pretty good...which means that I am VERY pleased.

    Condition

    Excellent

    Purchased

    18/01/2024

  • Csaba D.

    Verified

    Reviewed 28/03/2025, United Kingdom.

    I am using Honor for yeras. This is the best "old" device in this family. My phone is absolutely flawless and very nice. I am very satisfied! I will use it as long as it lasts

    Condition

    Excellent

    Purchased

    25/02/2025

  • Lu Y.

    Verified

    Reviewed 24/01/2023, United Kingdom.

    Customer service was fantastic. They called to let me know that they would have to send me a very good rather than excellent phone and knocked £10 off which I am happy with. Aesthetically the phone is great but the battery life doesn't seem great. I have to plug it in by 7pm. I've had Honor phones before and not had this problem.

    Condition

    Excellent

    Purchased

    10/01/2023

  • Amanda A.

    Verified

    Reviewed 24/01/2024, United Kingdom.

    Goo

    Condition

    Excellent

    Purchased

    11/01/2024

  • Shelley J.

    Verified

    Reviewed 20/11/2023, United Kingdom.

    Nothing much to report. Bought a phone. Happy with the phone.

    Condition

    Good

    Purchased

    03/11/2023

  • Boris L.

    Verified

    Reviewed 29/12/2022, United Kingdom.

    Good service but I have my questions if the speaker was once broken and refurbished incorrectly as it does not play beyond a very quiet volume, the camera has issues focusing also

    Condition

    Good

    Purchased

    08/12/2022

  • Csaba D.

    Verified

    Reviewed 21/01/2024, United Kingdom.

    Much more beautiful than the Honor 10 second edition. I am highly satisfied with it.

    Condition

    Fair

    Purchased

    06/01/2024

  • Akinrinlade O.

    Verified

    Reviewed 19/05/2024, United Kingdom.

    it's very ok

    Condition

    Excellent

    Purchased

    08/05/2024

  • Margaret M.

    Verified

    Reviewed 10/04/2023, United Kingdom.

    Excellent product just as described and quick delivery

    Condition

    Excellent

    Purchased

    26/03/2023

  • Ian C.

    Verified

    Reviewed 30/03/2022, United Kingdom.

    The Product was as advertised.An exceptional phone at a bargain price with really fast delivery.Harbor no doubts about Back Market products they are real deals.

    Condition

    Good

    Purchased

    21/03/2022