Customer reviews

4.3/5

1,229 verified reviews in the last 6 months.

Go back to the device

Overall performance
4.0/5
Appearance
4.2/5
Accessories
4.0/5
Battery
3.7/5
Lens & Camera
4.2/5
Packaging
4.3/5
Shipping
4.4/5

L
Lewis M.
Reviewed in United Kingdom on 12 November 2023
4.3/5
Bought this phone for my father and he's happy. Very good refurbished experience. I read other reviews, that were mostly good. The battery life was a controversial issue for this model but so far it has been better than expected. I also heard there was no longer any firmware/software updates for this model (it is from 2019) but that hasn't been a problem and it does do android app updates without a problem. All in all - a good refurbished experience. 👍🏻🙏🏻😁
Galaxy S10e 128GB - Black - Unlocked
Purchased on the 30 October 2023
G
Guy P.
Reviewed in United Kingdom on 25 April 2024
4.8/5
Fantastic buy of my Samsung Galaxy S10e. Some slight superficial damage to the rear but that minor blemish didn't matter as the phone works perfectly and was purchased at a perfect price for myself! I also got a tree planted in my name into the bargain apparently! 10/10 :)
Galaxy S10e 128GB - Green - Unlocked
Purchased on the 9 April 2024
S
Shaun H.
Reviewed in United Kingdom on 10 March 2024
4.4/5
Ordered a Samsung Galaxy S10e in 'very good' condition. I was very pleased when my phone arrived. Unmarked and appears new! Judging by the several software updates required when I received it the handset, it has likely had very light use if any at all! First time customer... Will definitely be back.
Galaxy S10e 128GB - Black - Unlocked - Dual-SIM
Purchased on the 28 February 2024
J
Jennifer B.
Reviewed in United Kingdom on 18 February 2024
5/5
Great experience with Back Market! We bought a Samsung Galaxy S10e, it arrived REALLY quickly and is perfect! I had to shuffle things about a bit (having moved the sim from a Huawei, text messages weren't working right at first but that wasn't to do with the phone!). It's worked perfectly, looks great and i have the peace of mind if knowing I didn't add her anywhere electronic product to the market, rather rescued one that might've otherwise gone to landfill! Customer Service is always really responsive (from previous experience), is wholeheartedly recommend them to anyone! (And I have!)
Galaxy S10e 128GB - Black - Unlocked - Dual-SIM
Purchased on the 9 February 2024
J
Jaison J.
Reviewed in United Kingdom on 7 April 2024
4.6/5
I bought the cheapest s10e I could get on backmarket. Wanted a Samsung phone since I switched to iPhone 2 years ago. Everything about this phone is spotless and even it can last upto a day with medium usage. Impressive quality for 5 years old phone.
Galaxy S10e 128GB - White - Unlocked - Dual-SIM
Purchased on the 26 March 2024
P
Parrish B.
Reviewed in United Kingdom on 13 April 2024
4.9/5
the site got recommended to me by a friend of mine,. My phone was dying and getting slow, so was time to upgrade anyhow, didnt really want to sign up to a contract, not want to purchase a brand new phone, so i tested it. I knew which phone I wanted, and chose the pristine conditioned one out of the variations. I honestly expected a few scratches or bruises, but was really surprised when i received the phone, it was in immaculate condition. really happy with the purchase, can only recommend this site to others. thanks a mill "BackMarket" team
Galaxy S10e 128GB - Green - Unlocked - Dual-SIM
Purchased on the 15 March 2024
C
Colin R.
Reviewed in United Kingdom on 3 March 2024
4.4/5
I like the phone, looks really good, arrived in great condition and in good time. The only problem for me is I'm on Vodafone. I bought the phone thinking it was 4g but it's not, well it is for data only, I replaced my old phone because of the 3g switch off. But this phone is better in everyway than my old one so I am overall happy with my purchase.
Galaxy S10e 128GB - Black - Unlocked
Purchased on the 20 February 2024
C
Christie S.
Reviewed in United Kingdom on 15 February 2024
4.9/5
Love this phone. Love the color, quality of condition is brilliant. Could not be happier. Another satisfied purchase from back market. Thank you I will never buy phone from anyone else unless u don't have what I need
Galaxy S10e 128GB - Yellow - Unlocked - Dual-SIM
Purchased on the 13 February 2024
A
Andy T.
Reviewed in United Kingdom on 2 February 2024
5/5
The mobile I bought was in excellent condition and I'm very happy with it. The trade-in also went very smoothly - I expected the value to be negotiated down but there were no issues and the money was paid into my account very quickly
Galaxy S10e 128GB - Black - Unlocked - Dual-SIM
Purchased on the 3 January 2024
A
Alexandria S.
Reviewed in United Kingdom on 18 January 2024
5/5
You guys saved my Christmas. After ordering the same phone from one of you competitors and being seriously messed about with the worst customer service. I really though I was going to be left giftless for my . I then ordered from you guys. The site was easy to navigate and find exactly what I wanted . The transaction its self was smooth and problem free and delivery was prompt and informative. Thanks guys will not buy anywhere else ever again.
Galaxy S10e 128GB - Yellow - Unlocked - Dual-SIM
Purchased on the 18 December 2023

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