- S
Simon E.
Purchased on the 28 March 2025
Verified purchaseThis is second time using Back Market and again, my experience was excellent. Overall, my experience with Back Market had been great. I received a high-quality reconditioned mobile phone in excellent condition, the purchasing process was smooth and efficient, and the customer service was commendable.
Condition
Excellent
Reviewed in United Kingdom on 14 April 2025
- A
Anita K.
Purchased on the 27 February 2025
Verified purchaseI am very happy with my Galaxy S10+. I ordered the fair one but it is better than I expected. The delivery was extremely fast. I am very happy with Back Market. The service is great. Since then I have ordered a Galaxy S21 plus.😁
Condition
Fair
Reviewed in United Kingdom on 16 March 2025
- J
Jaye9464 J.
Purchased on the 8 December 2023
Verified purchaseOrdered a Samsung Galaxy S10+ Not only did it arrive bang on time but it was immaculate. One would never know it was refurbished. Works wonderfully, looks magnificent and I'm so happy with 'Back Market' I'm telling everyone to do the same. Thank you.
Condition
Fair
Reviewed in United Kingdom on 27 December 2023
- Y
Yvonne M.
Purchased on the 21 April 2025
Verified purchasePerfect replica of my damaged phone which had served me so well for about 7 years - was able to continue my work perfectly after about 1 day. Very good price too. I’ve sort of forgotten that it’ snot my old phone (except the battery is much better) Thanks!
Condition
Excellent
Reviewed in United Kingdom on 4 May 2025
- G
Guy D.
Purchased on the 17 June 2025
Verified purchaseGreat phone - really good condition (bought 'very good') and pretty much perfect. Fast delivery too... go for refurbished from these guys, very pleased.
Condition
Good
Reviewed in United Kingdom on 2 July 2025
- L
Lisa M.
Purchased on the 9 May 2025
Verified purchaseThis is my 3rd Mobile phone from Backmarket and I have Never had a bad experience. I dropped my Samsung S10+ and replaced it a couple of weeks ago for the same model as I like it and I can use my SD card in it. I bought a 'fair' one and I was a bit worried, however, it looks brand new! Not a scratch on it and I am delighted! I always recommend Back Market to friends and family and will always use them. Many thanks!
Condition
Fair
Reviewed in United Kingdom on 27 May 2025
- T
Teri B.
Purchased on the 27 October 2024
Verified purchaseI bought this phone as a present and it's not been received yet but he was so pleased with his previous one from back market that he wanted another one. This is the 4th phone we've bought from back market and we're more than happy with the phone, the description on the website, the communication and the fast delivery. Will use again and continue to recommend a super company.
Condition
Excellent
Reviewed in United Kingdom on 14 November 2024
- C
Christine K.
Purchased on the 12 December 2024
Verified purchaseThe phonelooks brand new, you can hardly see any scratches. It works well and has a good battery life despite the fact that I chose the fair option. The only downside was it came locked do I had a somewhat hard time unlocking it but it's overall, it's really worth it. Been using it for 3 weeks now. I'd recommend Back market anyday to anyone.
Condition
Fair
Reviewed in United Kingdom on 1 January 2025
- G
Gerry C.
Purchased on the 15 July 2023
Verified purchaseHad my last Samsung Galaxy S10+ stolen so replaced it with the very same model - This one from Black Market came quickly and is in excellent condition although they marked it a very good - Really pleased with phone and service.
Condition
Excellent
Reviewed in United Kingdom on 19 September 2023
- D
Denise V.
Purchased on the 11 August 2025
Verified purchasevery pleased with my purchase, the phone is as good as new excellent customer service and fast delivery. Will be using for future phone purchases.
Condition
Excellent
Reviewed in United Kingdom on 24 August 2025