Customer reviews

4.4/5

1,627 verified reviews in the last 6 months.

Go back to the device

Overall performance
4.1/5
Appearance
4.3/5
Accessories
3.9/5
Battery
3.8/5
Lens & Camera
4.3/5
Packaging
4.2/5
Shipping
4.4/5

M
Mathieu C.
Reviewed in United Kingdom on 26 November 2023
4.3/5
First of all, yes, the phone is as described, its condition is excellent, no scratches nor marks anywhere. The delivery was fast and the price was attractive. Refurbished tech is the way to go. The phone itself takes a bit of time getting used to. It's fast and definitely upper mid range. The screen is very decent and the camera-tech very good. The form factor is to me a game changer, yes, there is a crease that you tend to forget about but the action of flipping the phone is really satisfying. And even if there is very little you can do with the front cover it is sill pretty decent if you need a quick glance at what's going on The only downside is the battery life which is definitely middle of the road and then there is all the Samsung bloatware stuff. Very happy with my purchase.
Galaxy Z Flip4 256GB - Grey - Unlocked
Purchased on the 15 November 2023
K
Kevin G.
Reviewed in United Kingdom on 20 November 2023
4.8/5
Very happy with Samsung phone. Described as very good and it is unmarked and looks to all intents and purposes virtually new. It turned up quickly and on time and was good value compared to other vendors selling refurbished phones. Have used Back Market for business phones previously and this was again an extremely easy and stress free transaction and would therefore be happy to recommend Back Market if you're looking for a refurbished phone.
Galaxy Z Flip4 256GB - Grey - Unlocked
Purchased on the 5 November 2023
J
Joe R.
Reviewed in United Kingdom on 20 March 2024
4.8/5
Fantastic service and purchase. I was a little worried about buying a reconditioned phone,not knowing what to really expect. But my concerns disappeared when my Flip4 arrived. The condition said very good, but it was like new. Not a mark or scratch on it. I've left it for 2 weeks to leave a review just so I could be confident in the phone's operation. Again it's just like a new phone and hasn't missed a beat. I certainly won't be buying a new phone again. I had to buy a charger and cable separately even though a cable came with the phone. That's just so I could charge at 25 watts which is much quicker. Excellent shopping experience.
Galaxy Z Flip4 256GB - Blue - Unlocked
Purchased on the 5 March 2024
M
Megan H.
Reviewed in United Kingdom on 28 January 2024
5/5
I selected my zflip 4 in 'good' quality expecting the worst, but honestly i am amazed with how good 'good' quality actually is! Just a small paint chip on the hinge and a perfect screen - the battery was decent, holds better on protect battery mode which is cool with me. I found backmarket, after breaking my original flip 4, when it was reccomended to me by a family memeber. Turns out it's cheaper to get a refurbished zflip 4 than getting a broken screen fixed!
Galaxy Z Flip4 128GB - Grey - Unlocked
Purchased on the 18 January 2024
P
Paul J.
Reviewed in United Kingdom on 22 January 2024
5/5
After buying a reconditioned Galaxy Z Flip3 mobile phone from Back Market, I am happy to say the TV ad is true! The product arrived in my hands within 48 hours, neatly wrapped in a secure cardboard box. Once opened, the shiny phone gleamed; not even a scuff mark was on it. I initially put the phone on charge using the charging cable supplied and a plug adapter I already had. Once charged, the phone was easy to set up. After using the phone for the past few weeks, I can assure anybody wishing to purchase from Back Market that my experience with this company has been extremely positive, and I would definitely recommend them.
Galaxy Z Flip3 5G 256GB - Beige - Unlocked
Purchased on the 8 January 2024
K
Kenny M.
Reviewed in United Kingdom on 26 November 2023
5/5
First time I've bought refurbished and can't be more pleased it said it was "fair" condition but it was like new not a mark on it everything works great and it looks awesome Backmarkets my goto for all my future tech really pleased with my first
Galaxy Z Flip4 128GB - Dark Purple - Unlocked
Purchased on the 14 November 2023
L
Leonie C.
Reviewed in United Kingdom on 19 November 2023
4.8/5
Phone arrived as stated, in a non genuin box but not a mark on it. Looked new! Battery health says good (no.petcentage given on Samsung). Very pleased, if it lasts I will definitely order another refurbished from them in future!
Galaxy Z Flip4 256GB - Grey - Unlocked
Purchased on the 5 November 2023
A
Ailsa K.
Reviewed in United Kingdom on 19 January 2024
4.9/5
So pleased! This is my first experience using Backmarket and purchasing a refurbished phone. The quality of the phone is like new and was packaged really nicely with a charger. So far I have been using the new phone for a couple of weeks and it's met all of my expectations. Affordability is a huge thing for me too and being able to get student discount was extremely helpful. Will definitely buy from you again when it's time for a new phone. Thanks again!
Galaxy Z Flip4 256GB - Dark Purple - Unlocked
Purchased on the 20 December 2023
K
Kimoi T.
Reviewed in United Kingdom on 7 April 2024
4.9/5
Never thought I'd find a refurbished phone as good as this one. It feels, looks, and works like it's brand new.
Galaxy Z Flip4 256GB - Blue - Unlocked
Purchased on the 26 March 2023
A
Andrew F.
Reviewed in United Kingdom on 1 January 2024
5/5
Bought all my phones (Backmarket) for many years never written a post before. All the phones I have had are 100% awesome refurbished to the highest standards will always order again. Kind Regards
Galaxy Z Flip4 128GB - Rose Gold - Unlocked
Purchased on the 9 December 2023

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