Customer reviews for

4.3/5

551,020 verified reviews in the last 24 months.

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  • D

    Daksh P.

    Purchased on the 1 February 2025

    Verified purchase
    5/5

    I recently purchased a MacBook Air M2 from Back Market, and I have no words to express how amazing it is! This is my first time buying a refurbished product, and honestly, I was a bit scared about its condition. But when it arrived and I checked it, it looked brand new! The battery health is 100%, and the charging cycle was only three times, which is incredible. There’s not a single scratch, not even on the screen or keyboard. If Back Market had shipped it in the original MacBook box, no one would believe it’s refurbished! I’m really happy and satisfied with my purchase. Instead of spending a lot of money on a brand-new MacBook, buying refurbished is a much better option. I truly appreciate the quality and service. Highly recommended!

    Reviewed in United Kingdom on 6 April 2025

    MacBook Air 13-inch (2022) - Apple M2 8-core and 8-core GPU - 8GB RAM - SSD 512GB - QWERTY - English
  • G

    Gary L.

    Purchased on the 7 March 2025

    Verified purchase
    5/5

    Although I like new technology and gadgets I have never wanted to buy any technology product ‘brand new’ preferring to wait a while until all the ‘bugs’ had been ironed out. This is why my previous phone was a refurbished iPhone XR, which I was very happy with and had served my purposes for a few years. However as with any piece of technology it shows its age after a while which my iPhone XR was now showing. Time to change. New phones are ridiculously expensive in my opinion so I scoured the market for a decent refurbished second hand phone. Came to Back Market and saw that the prices for a refurbished iPhone 14, a good jump up from my XR, was within my budget. I was not disappointed. A great phone, in excellent condition with 92% battery, and a good price! Now protected with a decent case & screen protector. What’s not to like? I would definitely buy again from Back Market. My iPad 9th gen is getting a bit tired ……..

    Reviewed in United Kingdom on 24 April 2025

    iPhone 14 128GB - Red - Unlocked
  • T

    Taofeekat O.

    Purchased on the 29 January 2025

    Verified purchase
    5/5

    So I got this for my friend, three weeks after I got mine. Exact same model and condition, it looks as new as mine did. No complaints at all. This is my 4th purchase from back market in 3 months and all my devices are literally soooo good. I’d always choose refurbished over new tech tbh

    Reviewed in United Kingdom on 1 May 2025

    iPad 10.2 (2019) 7th gen 32 GB - Wi-Fi - Space Gray
  • N

    Noman ahmad B.

    Purchased on the 15 February 2025

    Verified purchase
    5/5

    I seriously have a thrilling experience with Back market. I orderd a Fair condition phone when I received the phone it was in excellent condition I was amazed, but the phone had some bootloop and wifi disconnecting issue I send the phone back for a replacement and I received the replacement phone in 4days and it's in fair condition but I can surely say that it's a used phone not a refurbished and I love this thing everything is original even the Spen and it's quite pocket friendly then local market. I'm excited to shop again in future from Bank market and do recommend people to try to buy from them.

    Reviewed in United Kingdom on 27 April 2025

    Galaxy S22 Ultra 5G 256GB - Black - Unlocked
  • S

    Sebekh I.

    Purchased on the 25 January 2025

    Verified purchase
    5/5

    phone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)

    Reviewed in United Kingdom on 16 April 2025

    Galaxy S24 Ultra 256GB - Violet - Unlocked
  • V

    Vasil V.

    Purchased on the 7 December 2024

    Verified purchase
    5/5

    I received the watch with no signs of being used at all. It seems to be a brand new watch with new charger and strap. The battery is at 100% so there is nothing else I could ask for. I would recommend buying from this refurbisher!

    Reviewed in United Kingdom on 12 April 2025

    Apple Watch Ultra 2 (2023) GPS + Cellular 49 mm - Titanium Natural Titanium - Ocean band Blue
  • C

    Carolyn L.

    Purchased on the 13 December 2024

    Verified purchase
    5/5

    We purchased a Fair condition phone for our daughter for Christmas. It is in fantastic condition. She is extremely happy with it. Absolutely no complaints about anything so far. The battery power is good and everything works perfectly. I'm considering a reconditioned phone when mine needs replacing. I was always a bit dubious about secondhand phones, but this has changed my mind.

    Reviewed in United Kingdom on 5 May 2025

    iPhone 13 128GB - Pink - Unlocked
  • S

    Sean M.

    Purchased on the 14 July 2024

    Verified purchase
    5/5

    I ordered the MacBook Pro 16” M1 Pro 1TB 16GB RAM in Excellent Condition, And BackMarket did NOT disappoint!! The MacBook Arrived in it’s original Apple Box, the MacBook AND the chargers all still with the original Apple packaging! The MacBook itself had absolutely no signs of previous use, it’s like someone bought it from apple and left it in the box with the exception of the instructions being removed from the box and a hole being cut in the box for an extra charger! Which isn’t an issue for me at all!! I wasn’t sure if it WAS actually used in the past so I had a look through the settings to see how many battery Charge Cycles it had previously and it only had 2!!! And one of them was me because it was on charge as i was looking! So I am absolutely delighted, Basically brand-new and all for the price of a refurbished MacBook!! Couldn’t be happier with my purchase! Well recommended!

    Reviewed in United Kingdom on 21 April 2025

    MacBook Pro 16-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GB - QWERTY - English
  • C

    Cheng N.

    Purchased on the 19 December 2024

    Verified purchase
    5/5

    I got the ultra for £733 at excellent condition! Thought it was gonna come in another packaging because it was "refurbished". but when it arrived, it was brand new, in it's original box! Like, I still got an unbox experience. Everything is functioning really well so far, will have to see months down the line confirm it's consistency but overall, I'm loving it!🙌🏻

    Reviewed in United Kingdom on 30 April 2025

    Galaxy S24 Ultra 256GB - Black - Unlocked
  • B

    Brandy Y.

    Purchased on the 22 November 2024

    Verified purchase
    5/5

    Back market should be rated the best refurbished seller My iPhone 12 came as new. With not even a single scratch on its I love it’s so much and all thanks so Back market

    Reviewed in United Kingdom on 24 April 2025

    iPhone 12 64GB - Blue - Unlocked