Customer reviews for Refurbished Dell

Overall rating

36,926 verified reviews

Rating details

  • Accessories

    3.5/5

  • Battery

    3.5/5

  • Lens & Camera

    3.8/5

  • Overall performance

    4.1/5

  • Appearance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Jason B.

    Verified

    Reviewed 05/10/2025, United Kingdom.

    Laptop arrived in 3 days and although I paid for a 'fair' condition laptop, it's perfect. No wear, no scratches, looks and runs like new. Very pleased with my purchase and I'll definitely buy from Backmarket again. Many thanks!

    Condition

    Fair

    Purchased

    02/10/2025

  • Jan B.

    Verified

    Reviewed 21/10/2024, United Kingdom.

    Woooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹

    Condition

    Fair

    Purchased

    07/10/2024

  • Pete S.

    Verified

    Reviewed 13/07/2025, United Kingdom.

    Considered a refurbished laptop with reservations, but decided to go for it and bought a three year old Dell Latitude 7420, and Back Market excelled in their service, delivered in three days as they promised it would. Thumbs up great service

    Condition

    Good

    Purchased

    30/06/2025

  • Kenneth N.

    Verified

    Reviewed 14/03/2025, United Kingdom.

    This's my first Tech product to purchase at back market and I am happy with my laptop, its in a very good condition, works very well and I am really grateful to have made a decision for this purchase. I also had a very good experience and support from the customer care personnel whom I dealt with when I needed clarification. I have recommended back market to my friends and family and I looking forward to more purchases in the future.

    Condition

    Good

    Purchased

    25/02/2025

  • Nicholas J.

    Verified

    Reviewed 18/02/2025, United Kingdom.

    Arrived in great condition. I was expecting it to be battered a little but barely a scratch on it. Packaged well and sent almost instantly on payment. It was meant to be up to 3 day delivery but I received it in less than 24 hours from my order. Excellent service. And the PC works great! Really fast, just what I needed. My old one was stressing me out so I'm very happy

    Condition

    Good

    Purchased

    17/02/2025

  • Rajan K.

    Verified

    Reviewed 16/02/2025, United Kingdom.

    This is my first time ordering a product from Backmarket, and the delivery was even faster than I expected—it arrived the next day! The laptop is sleek, slim, and lightweight, and I’m really pleased with it. Thank you, Backmarket!

    Condition

    Excellent

    Purchased

    14/02/2025

  • Thomas E.

    Verified

    Reviewed 06/07/2024, United Kingdom.

    The Dell arrived quickly and in pristine condition. I was able to get up and going very quickly. I sent my old Mac Air back for reconditioning and got £48 off of the already good price. It came with Windows 10 installed and though I mostly use Macs, it wasn’t long before I was able to get things set up. This is my fifth item purchased from Back Market and have been happy each time.

    Condition

    Good

    Purchased

    25/06/2024

  • Alex B.

    Verified

    Reviewed 15/10/2025, United Kingdom.

    Spot on - laptop is in mint condition. If I didn’t know it I wouldn’t have thought it was second hand! If I ever need another one I know where I’m getting it from.

    Condition

    Excellent

    Purchased

    12/10/2025

  • Rossella C.

    Verified

    Reviewed 12/10/2025, United Kingdom.

    Laptop in very good condition, fast shipping, it came with a brand new charger and the performance is flawless.

    Condition

    Good

    Purchased

    10/10/2025

  • Meme L.

    Verified

    Reviewed 19/08/2025, United Kingdom.

    Really impressed with my laptop. Arrived the day after ordering. Laptop is in great condition, works really well, fast, easy to use. Would absolutely recommend Back Market if you need a great priced reconditioned laptop. Thank you.

    Condition

    Good

    Purchased

    14/08/2025