Customer reviews for Refurbished Apple MacBook Pro

Overall rating

43,073 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Tyler M.

    Verified

    Reviewed 15/07/2025, United Kingdom.

    Absolutely amazing purchase Not one scratch on the Macbook pro and I had selected just a good model but overall excellent performance and arrived within a day. Packaging neat overall was as good as a brand new laptop possibly the best refurbished product I have purchased to date and a massive upgrade from Macbook air. I would highly recommend back market as I consider myself to becoming a long term customer.

    Condition

    Fair

    Purchased

    02/07/2025

  • Paul G.

    Verified

    Reviewed 26/06/2025, United Kingdom.

    I recieved my MacBook pro in as new condition. I am delighted with the vast amount of money I have saved with not buying new from the high street. A wonderful experience from picking the model that suited me to receiving my order. I would recommend anybody to look at reconditioned Macbook,s from this company before buying new.

    Condition

    Excellent

    Purchased

    06/06/2025

  • Olesya C.

    Verified

    Reviewed 07/09/2025, United Kingdom.

    I recently bought MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB SSD 512 from Back market and omg it’s not only looks like a brand new Macbook but it also arrived within an upgraded version of Core i7. I bought it in Excellent condition and it was beyond my expectations. This isn’t the first time I bought a gadget from the Back market and I have to say they have never disappointed us. I’d strongly recommend it to anyone. Thank you so much guys. And I’m looking forward to purchasing my next item. I absolutely love my MacBook. Can’t thank you enough guys!

    Condition

    Excellent

    Purchased

    24/08/2025

  • Rachael C.

    Verified

    Reviewed 27/10/2025, United Kingdom.

    I will honestly admit, I was very skeptical with Backmarket and second hand laptops in general but I would highly recommend to anyone looking for a cheaper alternative. One word - WOW! I am beyond thrilled with my new macbook, I bought an excellent quality cause it was actually cheaper for the disk space and processor for the one I wanted. The M1 chip is a huge upgrade for me since my last laptop has is over 10 years old and been unsupported for several years now. It came within 2 days of placing the order and packaging was padded and plastic over the charger plug. Not a scratch on the laptop either, would think it’s never been used by anyone else ever, absolute steal for the price Backmarket are selling for. I do think the touch bar was replaced since but when updating the software, it said it was genuine apple product. Because of the cross reference between apple products the transfer took less than an hour. If you are looking for an upgrade but don’t want to spend too much, go with Backmarket! I couldn’t recommend enough!

    Condition

    Excellent

    Purchased

    13/10/2025

  • Rachael H.

    Verified

    Reviewed 15/10/2025, United Kingdom.

    So far so good. It’s my first Mac so I’m getting used to it. It’s in great condition. The pad was a bit slow but I’ve speed this up and hopefully I’m swiping in the right place. Really pleased with it after a week.

    Condition

    Fair

    Purchased

    02/10/2025

  • Mekail A.

    Verified

    Reviewed 02/02/2025, United Kingdom.

    I recently bought a MacBook Pro Retina 16-inch (2019) – Core i7, 16GB, 512GB SSD from Black Market at an amazing price, and I couldn’t be happier! The laptop arrived much earlier than expected and was in immaculate condition, just as described. Everything works perfectly, and the overall experience was smooth and hassle-free. I highly recommend them for anyone looking for quality tech at great prices. Super happy with my purchase!

    Condition

    Good

    Purchased

    23/01/2025

  • Anthony R.

    Verified

    Reviewed 15/10/2025, United Kingdom.

    Macbook arrived in perfect condition and everything is working as intended! Very well refurbished - I’m very impressed and happy with my order.

    Condition

    Excellent

    Purchased

    06/10/2025

  • Olubiyi O.

    Verified

    Reviewed 10/08/2025, United Kingdom.

    Next day delivery, I was so surprised, it could easily have passed for a brand new laptop. Also 100% battery capacity. I am pleased with my purchase. No issues so far. Really pleased with this purchase.

    Condition

    Good

    Purchased

    07/08/2025

  • Rasheed A.

    Verified

    Reviewed 29/07/2025, United Kingdom.

    The Laptop arrived very quick earlier than the date given, it looks brand new like it’s hasn’t been used, battery health, the works. The charger base was the only thing that looked use but works, I will definitely be buying again from Back Market

    Condition

    Excellent

    Purchased

    26/07/2025

  • Jomani O.

    Verified

    Reviewed 19/07/2025, United Kingdom.

    Leaving a review on any site for the first time ever. You guys are amazing…the laptop is so clean and almost spanking new. Battery life is 100%. What baffled me the most, delivery was slated for next week Tuesday, I got the laptop yesterday(2days after I ordered as opposed to 6days). 5 start review definitely. I highly recommend Back Market.

    Condition

    Excellent

    Purchased

    15/07/2025