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2,953 verified reviews in the last 24 months.
Mike M.
Purchased on the 23 May 2025
Verified purchaseabsolutely great, was positively surprised to see them item came with a keyboard, wasn't expecting that. delivery was prompt with no issues, looks as good as new! this is my second item purchased after an apple image pro and couldn't be more impressed well done Backmarket
Condition
Fair
Seller
ReconomeReviewed in United Kingdom on 8 June 2025
Matthew S.
Purchased on the 21 March 2025
Verified purchaseI was a little nervous about ordering refurbished, but I was pleasantly surprised. The device itself is spotless. The BIOS password, which I was worried about because there's no way to clear it, was not set. And it came with the type cover / keyboard, which I wasn't expecting. Windows 11 pro was preinstalled and set up to run the first boot setup on power-on. Altogether a perfect experience.
Condition
Good
Seller
Solatek LtdReviewed in United Kingdom on 7 April 2025
Sue H.
Purchased on the 27 January 2025
Verified purchaseI’m very pleased with this refurbished Surface and glad that my older Surface keyboard fitted and works well. I got a newer version as battery drained too quickly and needed Windows 11. This works perfectly. Great refurbished product rated fair but all good.
Condition
Fair
Seller
LOOP8 LTDReviewed in United Kingdom on 9 February 2025
Graham E.
Purchased on the 19 December 2024
Verified purchaseI was little surprised that on a refurbished model there was a sticker with the name of the previous owner stuck to the back of the laptop. The laptop seems to be functioning well, battery drain is quite fast but could be expected for an older model?
Condition
Fair
Seller
RecommerceIT LtdReviewed in United Kingdom on 17 January 2025
Andrew M.
Purchased on the 19 June 2025
Verified purchaseFantastic Surface Pro 4 looks like new to be honest so very pleased. Just what I needed for digital motorbike manuals and part catalogues. Touchscreen is brilliant speed is really good. And just the right size for using in the garage. An inexpensive item for what I needed so I am really happy with my purchase and the customer service was great. I know where I will be looking first for any tech I need going forward.
Condition
Fair
Reviewed in United Kingdom on 2 July 2025
Victoria M.
Purchased on the 17 June 2025
Verified purchasethis was marked as fair but it is so much better than that it is perfect. and delivery was fast I was kept up to date with where my parcel was. highly recommend.. thank you
Condition
Fair
Seller
USMAC UK LtdReviewed in United Kingdom on 19 June 2025
Peter M.
Purchased on the 9 January 2025
Verified purchaseExcellent service value for monies with a speedy delivery. The dell latitude was in pristine condition looked brand new. Windows 11 installed successfully.
Condition
Good
Seller
Zextons - Tech StoreReviewed in United Kingdom on 13 January 2025
John D.
Purchased on the 24 December 2023
Verified purchaseI was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.
Condition
Excellent
Seller
Regents Computer LtdReviewed in United Kingdom on 31 January 2024
Eman K.
Purchased on the 16 February 2024
Verified purchaseThis was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!
Condition
Excellent
Seller
ReconomeReviewed in United Kingdom on 4 March 2024
Sian G.
Purchased on the 1 December 2023
Verified purchaseThis is the second time I have bought from BackMarket, and couldn't be happier. The quality of the refurbished items is astounding and the discounts too good to miss out on. Also, it's doing your bit for the environment, which is always a good thing!
Condition
Fair
Seller
BEST4TECHReviewed in United Kingdom on 4 January 2024