Customer reviews for 2 in 1 hybrid PC

4.3/5

152 verified reviews in the last 6 months.

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  • M

    Melanie M.

    5/5

    Reviewed in United Kingdom on 8 April 2024

    I was delighted to receive the Microsoft Surface Pro7. It’s working really well. I’d been looking to buy one for ages, but at full price totally out my financial range. This refurbished one ticks all the boxes. I couldnt be happier
    Microsoft Surface Pro 7 12-inch Core i5-1035G4 - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 22 March 2024

  • P

    Pink D.

    4.8/5

    Reviewed in United Kingdom on 7 December 2023

    Third purchase from you. Excellent products and service. I can wholly recommend your company with confidence to anyone unsure about buying second hand IT stuff - all my purchases have been refurbished by the experts which is so much better than buying off a mate (or other). There may be a very bad reason why they are getting rid of it, do you have the expertise to spot it? Back Market's team does.
    Lenovo ThinkPad X380 Yoga 13-inch Core i5-8350U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 20 November 2023

  • S

    Sian G.

    5/5

    Reviewed in United Kingdom on 4 January 2024

    This is the second time I have bought from BackMarket, and couldn't be happier. The quality of the refurbished items is astounding and the discounts too good to miss out on. Also, it's doing your bit for the environment, which is always a good thing!
    Lenovo ThinkPad X380 Yoga 13-inch Core i7-8550U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 1 December 2023

  • A

    Alexandra T.

    5/5

    Reviewed in United Kingdom on 21 December 2023

    Excellent purchase, super pleased with it! The laptop is practically new and worked like a charm straight out of the box. The one slight detail I can notice is that the keys are a bit slow to respond, but it's barely perceptible. I got an amazing laptop for £400 less than new. This is not my first refurbished laptop, I prefer to buy refurbished because I don't believe in the latest tech every year and want to minimize waste. It is my first purchase from BackMarket, and I am super satisfied with both the quality of my product and of the service. Will recommend and use again
    Microsoft Surface Laptop Go 2 12-inch Core i5-1135G7 - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 24 November 2023

  • J

    John D.

    5/5

    Reviewed in United Kingdom on 31 January 2024

    I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.
    Dell Latitude 5290 12-inch Core i7-8650U - SSD 256 GB - 16GB QWERTY - English

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    Purchased on the 24 December 2023

  • E

    Eman K.

    5/5

    Reviewed in United Kingdom on 4 March 2024

    This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!
    Dell Latitude 7390 13-inch Core i5-8250U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 16 February 2024

  • T

    Tony S.

    4/5

    Reviewed in United Kingdom on 24 March 2024

    I got a Microsoft Surface Pro 7. I am very happy with it so far and it was a great price. The delivery was on time and packaging was fine. The Surface Pro is in very good condition, no scratches or bumps. The pictures gave me the impression I was going to get a mouse and stylus but it was my fault for not reading the text properly, but I did get power supply. So all in all I am happy with Back Maket. Thanks Tony in London
    Microsoft Surface Pro 7 12-inch Core i5-1035G4 - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 13 March 2024

  • J

    Julia O.

    4.8/5

    Reviewed in United Kingdom on 20 January 2024

    I have been using the Microsoft surface laptop go for a couple months now. The condition was perfect honestly. The battery life isn’t the best but that’s not the sellers fault, but just something to consider. I wasn’t sure about buying a used laptop but I’m glad I did!
    Microsoft Surface Laptop Go 12-inch Core i5-1035G1 - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 7 August 2023

  • D

    Davina V.

    5/5

    Reviewed in United Kingdom on 29 November 2023

    The Surface Pro 5 arrived promptly. It is in good conditions overall, with only one small scratch at the back. This is my third purchase here and I am so happy with all of them. Looking forward to use this and see how it performs over time.
    Microsoft Surface Pro 5 12-inch Core i5-7300U - SSD 256 GB - 8GB Without keyboard

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    Purchased on the 25 November 2023

  • F

    Francesca D.

    4.6/5

    Reviewed in United Kingdom on 4 December 2023

    Computer is in great shape, delivered quickly, easy to set up and works well. The battery life is disappointing, but this might be a Dell issue. Otherwise the computer is exactly as described and barely a mark on it even in the 'fair condition.
    Dell XPS 13 9380 13-inch Core i7-8565U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 18 November 2023

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