I bought the Samsung S24 Plus (512GB) from Back Market just over a week ago. After ordering, I made the mistake of looking up Back Market reviews on YouTube and found a few bad ones—so I was already stressed, thinking I had made a bad decision. I chose the "Excellent" tier, and when it arrived, I inspected it closely, expecting scratches. I couldn't find a single one—except for the tiniest mark that I had to squint to see. Honestly, it looks like new. Then I tested the battery health with AccuBattery, expecting some degradation. It's at 97%! That's impressive for a refurbished phone. Now, about performance—this phone is an absolute beast. The speed is insane, the camera is top-tier (it even exposed all my wrinkles in high definition, but thankfully, AI fixes that, so I’m young again). I’m a heavy critic—if I find something wrong, I’ll update this review with a full-on rant. But so far, I can't find a single issue. The refurbishers, 4Gadgets, definitely deserve some credit for this one. If you're on the fence about Back Market, my experience has been 10/10 so far.

I loved it and still currently using it two months later I believe. I am even using it to type this 😂😂, it has been an amazing smooth sailing experience buying a refurbished phone

I was more than 0pleasantly surprised at the condition of my purchase a Samsung S24+.It was pristine not a mark anywhere. Delivery was superfastl,efficient and well packaged. I wouldn't hesitate to recommend Backmarket to anyone !

The phone was in excellent cosmetic condition and arrived very promptly - I can't fault Back Market's sales service. Unfortunately it also has comfortably the worst network reception of any phone I have used in recent years, far worse than my previous S21+, so I will be returning it.

I was really sceptical at first and dived into a bunch of reviews and videos on youtube. I'm quite particular with phone grading so I was quite hesitant between excellent and premium, but ended up opting for excellent condition after seeing the return policy and customer service offered. Packaging could have been better but it was fine and safe. Besides that, I have to say - I'm blown away with the condition of the phone from 4gadgets as it looks entirely brand new, no mark in sight! I ran a series of tests and checked the battery health which ended up being 102% (tested after letting it drop to sub 15% then charge to full) - unsure how but the battery has been stellar and feels brand new from my usage. I ended up copping a pretty much brand new 512gb S24+ for 570 odd quid, I'm really glad I went for it and this will definitely be my go-to from here on out. Can't recommend enough, just give it a shot. No more over priced fast tech and reduce the damage to the environment + cobalt mining. Happy customer!

This S24 plus is the second phone I've bought from Backmarket. As before, the service has been second to none. I traded my old S21 as I was offered a good price, subject to inspection. My new phone arrived a day after I placed the order, as expected it is in pristine condition with no signs of use; it could be mistaken for brand new! The battery easily lasts a full day, even with heavy use. Delighted I am by the excellent service and product. Why would one consider buying new? Finally, a week later, I received the full rebate for my old phone. Amazing!!