PlayStation 4 Slim 500GB - Black + FIFA 21

Ps4 received quickly. Everything is working at the moment. However, the controller was dirty. So far I'm happy with my investment!

I'm so happy it looks new and clean and it works perfectly excellent

It's incredible

On 8/1 I ordered a PS4 from Back Market and my experience was simply unacceptable. The package was never delivered. After repeated communications with support, I was told that the package had been lost somewhere in Romania and sat there for about 10 days without any serious notification or transparency. The most infuriating part? While I was clearly asking for a refund, Back Market initially refused to do so and tried to delay the process, as if it was my fault that they lost the package. It took incredible persistence, dozens of emails and a huge hassle to get the obvious done: my money refunded. All in all, this whole simple process took 18 whole days for something that should normally have been resolved immediately, once the parcel was lost. The customer service was tragic: slow, indifferent and inefficient. No accountability, no clear solution, only generic answers and constant delays. For such a well-known platform, this behaviour is shameful. I will not buy from Back Market again and I warn anyone who is considering doing so: there is a serious risk of losing both time and nerves.

Very good

Achat pour un cadeau d’anniversaire, et pour un premier achat sur backmarket je suis ravie 😁 !! Le descriptif était conforme à l’état du produit qui s’est avéré être en excellent état, envoi rapide et bien protégé même si il n’y avait pas le carton d’origine. Le cadeau à totalement fait sont effet !! Reconditionneur au top 👌 !!

Well