Philips PerfectCare 9000 PSG9030/20 Steam iron

Hello, Lovely product👍😊🙋🏻‍♀️

There's a problem, the steam doesn't work at all and every time I press the auto steam button or under the handle to try to release steam it makes a strange noise. I bought it because it said it was in perfect condition, but unfortunately that's not the case.