MacBook Pro 16-inch (2023) - Apple M2 Pro 12-core and 19-core GPU - 32GB RAM - SSD 512GB - Standard display - AZERTY - French

Ordered a M2 MacBook Pro 32GB of RAM in fair condition. The laptop arrived and other than two tiny little marks on the outside of the chassis there is no visible wear and tear on the laptop at all. All the buttons feel great. There are no visible marks on the screen with the screen on or off. The trackpad and the wrist rest areas of the pad are also completely unscathed. Health and I have done multiple 12 plus hour days of work on one single charger battery with no problems. Another extremely satisfying deal from backmarket. Thank you very much!

I was anxious going with “good” and not “pristine”, but honestly when the Mac, it was hard to not believe it wasn’t brand new. One tiny scratch on top of Mac, but the rest is as new. Booted up incredibly fast and even came with 90%+ battery health!

Next day delivery, I was so surprised, it could easily have passed for a brand new laptop. Also 100% battery capacity. I am pleased with my purchase. No issues so far. Really pleased with this purchase.

Fair is exactly right! Wife is very happy, she noticed the dents on it but honestly I didn’t. Could’ve passed as brand new in my eyes (if you put an apple sticker on the back to cover those classic micro scratches of course 😂). Brilliant. Let’s hope I don’t have to come back and make an edit to this review 👏🏾

I wish to return this item: Order #77338157 MacBook Pro 16-inch (2023) - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 512GB - QWERTY - English.jpeg MacBook Pro 16-inch (2023) - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 512GB - QWERTY - English Sold by Shayra tech Ltd       Quality assurance £9.99 Total £1,069.99 If possible I would like to talk to someone in Customer Care (preferably by phone but by text chat if strictly necessary) as the reason for return is not quite as simple as “I changed my mind”.Alos I do not want to leave a review as requested because it would be negative and that is possibly unfair to Backmarket. I have indeed changed my mine but more because of the way that your other refurbisher - musicMagpie - handled my trade in. If I cannot trust one of your refurbishers then I must question whether or not I can trust any of them and it will be safer for me to return the above MacBook Pro. Just to be clear, this is not about me not liking musicMagpies valuation (down from 520 GBP to 79 GBP) but about the fact that having returned my MacBook Air it is in fact in excellent condition (I can provide photographs of course). I am not looking to get the assessment changed, it would be too much hassle. I shall sell it on eBay.

Bought for my granddaughter starting university on media production degree. She is over the moon with it as she wasn't expecting to be able to get this because of the cost of a brand new one which would have been outside of our budget. Really happy as this was recommended best for her course by current college tutor

I purchased a MacBook Pro (13-inch, M2, 2022) listed in Fair condition. Cosmetically, that description was accurate - there were visible dents and signs of wear, which I expected. However, shortly after using it the screen began glitching, lost colour and then went completely black, even though the Mac itself was still working. This felt like more than normal wear and tear. The device fortunately had AppleCare+, so Apple carried out an extensive repair at no cost. The laptop now works perfectly, but without AppleCare+ this would have been a very costly issue. Back Market did respond and offered repair, replacement or refund, but communication took some time and Apple ultimately resolved the issue faster. Overall, the outcome was positive, but I would advise buyers to check refurbished devices very carefully on arrival and factor in potential issues, especially with “Fair” condition listings.