Fatal! I received my computer with the keyboard unassembled, it is completely lifted up and some keys do not work. There are videos and photographs of the seriousness of the matter, it's not that we are talking about something electronic that should be seen, it's that the keyboard is not well fitted. The worst thing is that they tell me that I have to take it to a point and when it arrives, 3 or 4 days later they will see if they can send me another one, leaving me 7-8 days without my work tool. For me that is impossible, my business depends on this computer, so I have no choice but to pay for the repair elsewhere and report them. It's a pity, as I've been buying from them for years, first with another account and now with this one, I've spent more than 3,000€ here in 5 years, but it's over now. I can understand that a product can arrive badly, but the normal thing is that they send you a replacement to your home and then you deliver the one that is in bad condition, not that they try to leave you without the product for a week or two. In my case I have reported it within the first 12 hours and there are photos and videos of everything. I am already in contact with my lawyers and I...